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Drain Flow Heating & Drain Cleaning

Drain Cleaning, Plumbing, Sewer Cleaning,

About us

If you're looking to save cash and get the best quality service from honest professionals then you came to the right place! Whether you have a large business or small home we will unclog your drain or stopped up sewer line or main line. Drain Flow has the tools to get the job done right. Addiitional phone number - (617) 892-3511.

Business highlights

16 years of trusted experience
Emergency Services Offered

Services we offer

Mainlines, laundry lines, sinks & tubs, floor drains, root maintenance, water jetting, camera inspection, grease traps & toilets.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

$10.00

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.972 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
93%
4
3%
3
3%
2
0%
1
1%


Rating CategoryRating out of 5
quality
4.8
value
4.7
professionalism
4.8
responsiveness
4.9
punctuality
4.9
Showing 1-25 of 72 reviews

Itai P.
06/2019
1.0
sewer cleaning, drain cleaning
  + 0 more
Came out to clear a blocked sewer main - snaked it for $395. Within 1 day it is backed up again. Tony said his "buddy" Hercules C&G Drain would come out for a more permanent fix. Came once with an eye popping quote. I asked Tony to come back as his work clearly was not effective the first time around. He gave many excuses, beyond that was defensive and verbally aggressive, and ultimately is not coming back to do the job he was hired and payed to do. Excellent at making excuses. Terrible at clearing drains. DO NOT USE.
Description of Work: Clearing a blocked sewer main

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$395

Laura W.
01/2019
5.0
plumbing, drain cleaning
  + 0 more
When your kitchen sink is clogged, it's a bigger inconvenience than you realize. That's why I was thrilled with the owner's responsiveness. Very knowledgeable, he identified the cause of the clog, showed me exactly what had happened to the old disposal, and then replaced it (also putting in place a better drainage setup and more accessible trap than before). I'd hire Drain Flow again in a heartbeat.
Description of Work: Clogged Kitchen Drain and Replace Garbage Disposal

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Patricia G.
05/2018
4.0
drain cleaning
  + -1 more
They were nice young men. They did good the first time but when I call them the second time, they never called me back.
Description of Work: They replaced the toilet in my basement and fixed the gate valves.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0

Yes, I recommend this pro

Ogechi I.
01/2018
3.0
plumbing, drain cleaning
  + 0 more
Tony did work for me in the past. He was prompt. The last work he did was half complete. He complained that he needed to do extra work to put in a sump pump. Now the sump pump did not work. It is leaking everywhere. I had water in my basement this weekend from the snow melt and this is the beginning. I called him from Saturday till Tuesday no return call. I texted him no return text. Finally I called him from my work phone and he answered to phone the first ring. When I told him who was calling he immediately said "I am busy" and hung up the phone. He did not say I will call you in a few minutes, or later. He simply hung up the phone. I have not been rude with my texts or phone call, simply told him the problem and asked him to call me for a fix. Rude, I was one of his early customer. I will ask for restitution.
Description of Work: to change sump pump that was not working.

Rating CategoryRating out of 5
quality
2.0
value
3.0
professionalism
2.0
responsiveness
3.0
punctuality
3.0


Response from Drain Flow Heating & Drain Cleaning
Let's be clear here ! You hired me to replace the pump which I did . It's located under stairs leading to the outside where debris can go right in . I was very clear that the pump needed to be installed different. You declined and asked me to fix the flexible hose that your husband installed improper to be repaired . I was very firm telling you this is not the way to install . You declined to have the pump installed different and was very difficult to work for . You get 0 stars !! 0 stars for not taking advice from the Plumber and 0 stars for the hard time you gave me then and now !

Mike F.
11/2017
5.0
drain cleaning
  + -1 more
Tony called back on the phone within 30 minutes. He gave me several options on when he could arrive depending on my schedule. He showed up exactly on time. He diagnosed the problem in about 5 minutes. He completed the work in about an hour. He was friendly, professional, and left no mess. Total time from initial call to complete resolution of the problem was three and a half hours. Very reasonably price. He bailed me out big time.
Description of Work: I had a bath tub and toilet overflow because of a clog somewhere in the drain.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Drain Flow Heating & Drain Cleaning
Thank you [Member Name Removed] it was truly my pleasure seeing you again after all these years! Thank you for using our service.

Patricia G.
08/2017
5.0
plumbing
  + -1 more
It went very well. I am so thankful. There was a little booklet mailed to us, I called one of the people quotes me $2000, so I called Angie's List and got a list, and they gave me a price of $550, so I hired Drain Flow. They were very polite.
Description of Work: They removed the old toilet in my basement, and replaced it with a new one, and replaced two water valves, with gate valves.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Drain Flow Heating & Drain Cleaning
Thank you [Member Name Removed] it was very nice seeing you today.

NINA S.
01/2017
5.0
plumbing, sewer cleaning, drain cleaning
  + 1 more
We called Tony Monday morning & he said he'd be right over. Amazing response! Texted him the address & he arrived on time with his associate Ralph. They worked solidly for a couple of hours both outdoors in the cold & in the horrible muck they had to deal with in the basement. And they got the sewer cleared! Excellent work! He also linked us up with a cleaning/restoration service to help with the cleanup. Will definitely call on him again & recommend him for any plumbing work.
Description of Work: This was the 2nd time we called on Tony at Drain Flow to rescue us! The first time last fall was a leaking rotted pipe in our basement. This time we had a severe main sewer back up problem we discovered Sunday evening. It was complicated by our old house (100 yrs!) & plumbing system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Response from Drain Flow Heating & Drain Cleaning
You and your aunt were truly nice to work for. Yes the job was a tough one! We will always be here to help in the future.

Susan D.
03/2016
5.0
drain cleaning, plumbing
  + 0 more
Kept in touch via text. Very professional.
Description of Work: He cleared the clog in the kitchen sink.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Terry B.
12/2015
5.0
drain cleaning, plumbing
  + 0 more
Tony had given me a window of time to expect him ( he arrived with another plumber and a helper), texted me in the morning to update me as to when he would be there.. As always, he texted me when he was on his way and when he arrived. He came at the beginning of the 2-hr. window that he had given me, completed the job more quickly than I even anticipated and checked thoroughly to ensure that the problem was resolved. He and his crew were very pleasant to work with, respectful, and efficient. I have used Tony many times and am exceptionally satisfied with his responsiveness, the quality of work, and the fair price. I am thrilled to have found him and know that I can depend on him, which is very important to me as an owner of a 2-family home.
Description of Work: There was a leak from my tenant's shower through the basement ceiling. Tony quickly identified the problem, replaced a part in the drain and then checked in the basement to make sure that the problem was resolved.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Rosemary G.
12/2015
5.0
drain cleaning, plumbing
  + 0 more
All went well. TJ cam within an hour of my call. He was able to turn the shower off, and then he took apart the valve. He said it was just missing a screw and that's why it wasn't turning off properly. He left saying he'd call later. He had to get the part, so he texted early the next morning saying he was stopping by. It took him about 15 minutes to complete the repair. Excellent work!
Description of Work: Responded right away to a faulty shower valve.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$179

Susan I.
11/2015
5.0
plumbing
  + -1 more
The company that Tony referred me to solved my problem over the Thanksgiving weekend, thanks to Tony's reference.
Description of Work: I had a blocked mainline drain that another drain company failed to fix, and I was left with having no functioning mainline drain and no-one to help me. Tony took my call on the day before Thanksgiving and talked me through my situation in a way that completely calmed me down and helped me find someone who could address my problem. Even though I was a total stranger and the work would be done by another company, Tony was truly my hero by taking my call and providing his professional, honest, and intelligent opinion, and by providing a great reference to another company. I will ask Tony to do any other plumbing work that comes up at my house. It really is a mark of a good person and an honest tradesman when they help you even when it's a holiday and there's nothing in it for them.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Rob B.
09/2015
5.0
drain cleaning, plumbing
  + 0 more
Tony got the drain working good as new. Tree roots were cut out all the way from the house to the street and they cleaned up the area nicely afterwards. Tony was very responsive and came out a few short hours after I called. If you have a drain problem you need cleaned up quick, I would definitely recommend him to get the job done.
Description of Work: Tree roots were clogging up our drain out to the street and needed to be cut and snaked out. It was a pretty dirty job with quite a bit of sewage backed up.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

annemarie T.
09/2015
5.0
drain cleaning, plumbing
  + 0 more
They were very prompt, professional, and EXTREMELY up front about the service. They worked very quickly and came to our home the same day on the weekend. Their price was very reasonable for a weekend emergency.
Description of Work: cleared a clog in our mainline drain.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Joseph C.
07/2015
5.0
drain cleaning
  + -1 more
Anthony and Drain Flow are truly exceptional. After a local plumber wasn't able to fix my clogged utility sink drain, I called Drain Flow and Anthony came over right away - even though it was an hour away for him and his crew. He immediately diagnosed the problem and set to work clearing out the roots that were blocking the pipe. His quote was accurate, his prices were better than local competitors, he gave me advice on how to handle the problem in the future, and once the job was completed he left the place spotless. On the way out, Anthony told me that he provides other plumbing services as well - and that was good to know because I'm not going anywhere else for my plumbing needs in the future. From start to finish, this could not have been a better experience.
Description of Work: Diagnosed a clogged drain (tree roots in the pipe) and repaired it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

BRIAN C.
04/2015
5.0
drain cleaning, plumbing
  + 0 more
on time, great work, great guy, great price, you can't go wrong with this contractor.
Description of Work: unclogged a washer drain ant toilet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Susan D.
02/2015
5.0
drain cleaning, plumbing
  + 0 more
Anthony showed up on time as per our text conversation. He was very professional, extremely courteous, and fixed the clog in about half an hour.Highly recommended.
Description of Work: Fixed clogged kitchen sink.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

John D.
01/2015
5.0
drain cleaning
  + -1 more
The service was awesome. He is punctual and he cleaned up. He is the man. He is funny, nice, he gets it done, he is great. He is very knowledgeable.
Description of Work: He cleared our drains.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Eileen G.
12/2014
5.0
drain cleaning, plumbing
  + 0 more
Tony's assistant arrived quickly and was very courteous and professional. It took almost 2-1/2 hours to complete the work, but Tony only charged us his original price quote. We would definitely use him again.
Description of Work: Cleared our clogged kitchen drain

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$179

Meryl F.
12/2014
5.0
drain cleaning, plumbing
  + 0 more
Working with Anthony was a pleasure. From my initial contact through the text exchange to arrange a time to the actual service. He arrived promptly and very quickly fixed the two clogged drains. He also then checked a number of other drains and the garbage disposal. His price was even a bit lower than his original quote. I highly recommend Drain Flow, and will certainly use them again.
Description of Work: Cleared two bathroom drains and checked a number of other drains and garbage disposal.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

Brandi H.
10/2014
5.0
plumbing
  + -1 more
Great experience. Called Drain Flow one morning due to leaking toilet, they were able to come out later that morning. They fixed the problem promptly, were very professional. We would certainly use them again.
Description of Work: Drain Flow came out and fixed a leaking toilet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Christopher K.
09/2014
5.0
drain cleaning
  + -1 more
I contacted Anthony on a Wednesday afternoon, hoping he would be able to come to our house by the end of the week. He suggested that he might have time first thing on Thursday (the next day), and it was easy to set the appointment up via text message. Thursday morning he sent us another text message to let us know that Abe was on his way, right on time. Abe quickly cleared the drain and was able to repair our sink's trap (the cleanout plug had broken when I tried to take it out myself). He offered to come back and replace the trap if we have any trouble with it, but tested it out and said that it should be fine. Shortly after the work was done, Anthony sent us another text message to make sure the work was completed to our satisfaction. Another plumber had given us a much, much higher estimate for the same work. That plumber's rate for the drain cleaning was significantly higher, and he suggested that the trap could not be repaired and would need to be replaced, at a cost of over $300. Abe fixed the trap at no additional charge. Drain Flow performed the service very quickly and charged us hundreds of dollars less than their competitor. We won't hesitate to call them back the next time our plumbing needs to be serviced.
Description of Work: Cleared a bathroom sink drain and repaired the sink's damaged trap.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Ann T.
08/2014
5.0
drain cleaning
  + -1 more
I called on a Sunday at 10:30 am with a clogged toilet. Anthony said that he could be at my home within the hour. He showed up exactly on time. It took Anthony about five minutes the toilet was unclogged! He was very professional, punctual, neat, clean,and respectful of my home. Also, he was very careful not to scratch my toilet. His price was very reasonable. Anthony even offered suggestions in order to avoid this problem in the future. Unlike any other plumber I've had in the past, he thoroughly washed his hands after working on the toilet. Since I am a stickler on cleanliness, this saved me the extra step of cleaning the door knobs that he used on the way out. Anthony was great and I would POSITIVELY use him again....and you should too!
Description of Work: Anthony came on Sunday, to unclog my toilet. Since I only have one toilet, I appreciated that he personally answered the phone rather than have it go to voice mail.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Edyta O.
06/2014
5.0
sewer cleaning
  + -1 more
We had a problem with the main pipe that leads away from the house into the sewer. As it turned out we had original ceramic pipe placed in the ground when the house was build in 1920. Part of the basement wall was wet for several days before we noticed it. I called Tony to assess the problem and he was available within an hour! After initial look he used his video equipment and fed the tiny camera into the pipe to look at it from the inside. He pointed out every crack in the pipe he saw and explained it to me. As it turned out part of pipe bottom cracked and fell away quite close to the house. He recorded his "trip" into the pipe on a DVD disc and explained my options for fixing the problem. He recommended another provider that could use the video he made to fix the pipe by filling it from the inside with polymeric material to seal it. Thanks to his referral (he called immediately) another team was able to fix the problem in a timely manner. We avoided very expensive excavation of the front lawn. We were very happy with his service and would recommend Tony to our neighbors. He worked quickly, explained our options, his referral was trustworthy and equally quick. Thank you, Tony!
Description of Work: We had a broken main pipe that leads away from the house into the main sewer. Provider (Tony) used his video equipment to look inside the pipe, he recorded it as a film on a DVD disc and analyzed the damage. He then recommended another plumber that could fix the pipe, called him and put us in touch. The referred provider was very timely and finished the job to our satisfaction.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Ivan Y.
05/2014
5.0
drain cleaning, plumbing, sewer cleaning
  + 1 more
I found Tony through Angie's list and decided to call him due to all the positive reviews. I spoke with Tony on the phone at around noon and his crew arrived within an hour. I was surprised that he came so quickly as I would expect he has other jobs for the day. However, he told me that he came to me first because I have an emergency, which I really appreciate. The whole job took about half an hour or so and they pulled out some crazy tree roots, which Tony took a picture of. They repeated the process twice to ensure there aren't anymore roots or other stuffs clogging the drain. Tony even fixed my bathroom sink and pulled out some hair although that was not part of the job. I like the fact that they clean up the work area afterwards. While I do not know how much this kind of job usually costs, I think it is worth the money and is a fair price given the responsiveness of their service and the job was well done. I also got a discount from Tony for mentioning Angie's List. I would definitely recommend Tony and his team for all of your clogged drain problems.
Description of Work: Cleared roots from our main sewer drain in the lower level. The clogged drain was causing water to back up and flood the toilet and standing shower tub.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$320

maureen A.
04/2014
5.0
drain cleaning, plumbing
  + 0 more
Tony was very responsive and explained the issues and his approach to the problem. We had R..R.. out the day before and they were unable to clear the blockage. Additionally, R..R.. recommended drain replacement for $1,000/ lineal foot which would have meant approximately $20,000 project. The drain blockage was pretty bad, but Tony did not give up and cleared the pipe. We were able to use the drain again and clean up the mess and get back to family life.
Description of Work: My exterior house drain was clogged and prevented any drainage from the home. They were able to respond within 30 minutes on a Sunday and successfully snake out the blockage.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350
    • 1(current)
    • 2
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Contact information

189 Clare Ave, Hyde Park, MA 02136

drain-flow.net

Licensing

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Drain Cleaning,
Plumbing,
Sewer Cleaning,
Water Heaters

FAQ

Drain Flow Heating & Drain Cleaning is currently rated 4.9 overall out of 5.
Drain Flow Heating & Drain Cleaning accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Drain Flow Heating & Drain Cleaning offers free project estimates.
No, Drain Flow Heating & Drain Cleaning does not offer eco-friendly accreditations.
No, Drain Flow Heating & Drain Cleaning does not offer a senior discount.
Yes, Drain Flow Heating & Drain Cleaning offers emergency services.
Yes, Drain Flow Heating & Drain Cleaning offers warranties.
Drain Flow Heating & Drain Cleaning offers the following services: Mainlines, laundry lines, sinks & tubs, floor drains, root maintenance, water jetting, camera inspection, grease traps & toilets.

Contact information

189 Clare Ave, Hyde Park, MA 02136

drain-flow.net