Clean Way Waste Services Inc

I own two retail stores (one in Jamaica Plain and one in Boston's North End), and I have been using Clean Way for a number of years for my trash and cardboard services. I can say with confidence that Clean Way does an excellent job. Their contracts are straight forward and easy to understand and the owner clearly takes pride in what he does. He is a phone call away and is super receptive if something ever goes wrong and will do whatever it takes to get it right. These guys are my 3rd trash company I have used in the past 12 years and the guys I have used in the past never showed the consistency or dedication that we receive from Clean Way. I can't see myself ever wanting to not use these guys. If you have trash removal service needs in the Boston area I highly recommend giving these guys a shot. Highly recommended!

I had to clean out a property in Roslindale, and it had a narrow driveway that was built for a Model T Ford. We discussed the pricing and delivery options for a dumpster, and length of use, etc. When I discussed the property and narrow driveway, they professionally referred me to another dumpster service with a very experienced driver who could get the job done. He did, and I was both pleased with the service and also pleased with Clean Way. They did not have to refer the work out, but helped me out and I got the job done because of them. Thanks very much, and good luck!

Called on Monday to rent a 20 yard dumpster to be delivered today. Spoke with someone who was helpful and answered my questions. Provided all my information including credit card info. I was told they would drop it off between 9 and 11am. The company did not show up and have not called to let us know why. I have called and left a message but nobody has returned my call. So far my experiences with this company has been incredibly negative. Because nobody has returned my calls, and they have all my information, I don't know whether I should book a dumpster from a different company or not. This has been very frustrating. --- Finally heard back from the company around 12:30. I was told they were very busy and therefore had to subcontract the job to a different company. In addition to the job, all my info was also passed along. I was told that I would be charged by the subcontractor and that all my information had been forwarded to the subcontractor. Already over an hour late, I was very unhappy to hear of this change without being notified. They told me that the dumpster would arrive by 1. 1:15 rolled around, no dumpster in sight. Finally fed up, I called to cancel and was told that the dumpster would be cancelled. Around 1:30 I was about to leave the house and the dumpster pulled up. The delivery man told me he had a 30 yard dumpster (which would cost around 500, versus the 425 I was quoted for the 20 yarder). This really topped it off. I could not believe that the situation could get any worse. After more hone calls, I was told the dumpster was cancelled and we wouldn't be charged. This was a disappointing experience for us and therefore, we can not recommend Clean Way.