Because he ignored my request and would not offer customer reviews or some tangible reflection of his work I decided not to use him for the moment and am exploring other alternatives. I need someone with whom I can have a discussion and participate in selecting the design of the finished product. I'm not a take it or leave it kind of person.
Description of Work: I contacted the provider by email to request a quote for installing wrought iron hand rails on my porch. He promptly replied requesting me to email a picture of my front steps, which I did. He offered a quote of $1200, to which I did not object; however, when I repeatedly asked him for a customer reviews of his service or customers in the area with whom I could talk he failed to provide any. In fact he ignored my request. Although his website contained attractive pictures of work he had accomplished there were no customer reviews.
Rating Category
Rating out of 5
value
4.0
professionalism
1.0
responsiveness
1.0
$1,200
NANCY C.
09/2006
4.0
wrought iron
+ -1 more
They gave me a rough estimate over the phone. It was much higher than other quotes I received.
Description of Work: Remove and replace wrought iron side railings on front steps.
Rating Category
Rating out of 5
value
4.0
professionalism
5.0
Yes, I recommend this pro
$1,500
COREY C.
11/2005
5.0
wrought iron
+ -1 more
BOSTON BLACKSMITH DID A FANTASTIC JOB. THEY WERE RESPONSIVE AND COURTEOUS. OUR HOUSE IS IN A HISTORIC DISTRICT AND THE LOCAL HISTORIC COMMISSION REQUIRED THAT THE SECTION OF FENCE THAT WE WANTED TO REPLACE MATCH THE EXISTING 80 YR. OLD FENCE EXACTLY. BOSTON BLACKSMITH DID JUST THAT -- THEY REPLICATED THE FENCE SO THAT ONE CANNOT TELL THE NEW SECTION FROM THE OLD. IN ADDITION, BOSTON BLACKSMITH'S QUOTE WAS $1,500 LESS THAN A QUOTE WE RECEIVED FROM ANOTHER CONTRACTOR.
Description of Work: CREATED AND INSTALLED A MISSING 20 FOOT SECTION OF A WROUGHT IRON FENCE TO MATCH EXISTING FENCE. REPAIRED/REPLACED ROTTED POSTS ON EXISTING FENCE.
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Service Categories
Wrought Iron,
Fencing
FAQ
BOSTON BLACKSMITH is currently rated 4.4 overall out of 5.
No, BOSTON BLACKSMITH does not offer free project estimates.
No, BOSTON BLACKSMITH does not offer eco-friendly accreditations.
No, BOSTON BLACKSMITH does not offer a senior discount.
No, BOSTON BLACKSMITH does not offer emergency services.
No, BOSTON BLACKSMITH does not offer warranties.
BOSTON BLACKSMITH offers the following services: RAILING, GATES, GRILLS, FIRE ESCAPES, AND SPECIALTY DESIGNS.