custom cabinets, ceramic tile, countertops, home builders, home remodeling
+ 3 more
I'll save you some reading... we're suing and they're counter suing. The project was 12mos late (on a 16w project) when I fired them. We got roughly 4-5 man days a month and nothing but lip service to our concerns over quality and schedule. The remodel added a small 2-story bump out to the kitchen and expanded a bedroom above. This might seem a grand plan for a 'kitchen' company. But, we saw some other projects and they were on the same scale. From the get go we were second or third in line for attention. Groundbreaking slipped, foundations slipped further in the schedule. day after day of no-shows. We went round and round over the schedule and when, exactly, we were to take priority. It never happened. They got ahead of us in terms of $$ paid for what had been completed and I could never bring myself to walk away from the $$, choosing instead to forge ahead and let them make it right. As each phase of the project was 'completed' the list of mistakes and punch items grew. Without fail, each sub, plumbing, framing, electrical, etc, had major follow up issues I could never get addressed. Ultimately, a contractor friend saw the building and called into question some of the framing versus the architectural plans. We brought in 2 structural engineers and documented the mistakes. MAJOR issues. Through poor workmanship and lack of an onsite project manager, each sub just cut the corners they could get away with and L&W simply chose to ignore our complaints. Now, we're into the 'remediation' almost as much as we paid for the entire project. They called for almost no inspections and we've had to pay the new guys to take responsibility for the work so we don't have issues. Since they were fired, we've been contacted by several of the subcontractors who worked on our job looking for $$. Apparently, another great quality of Lewis & Weldon is that they slow pay their contractors or simply cut the $$ owed under bs claims. For example, a subcontractor quoted a price for the job based on a schedule and getting in and out by a certain date. Since L&W are so bad at project management, the dub had to come back numerous times to try and get things done around other work. When they asked for additional money for a bigger amount of work they were simply not paid. We had at least 2 framing companies, 2 electricians, 2 masonry companies, and 2 insulation companies. All had issues around being paid. L&W is now counter suing for the remainder of the contract they were fired from! 12 mos late. breach of contract all over the place. I can't imagine how much longer they'll be in business under this name. Most of the subs on the cape are aware of their bs. You've been warned. They come across like they're your best friend and looking out for you. You are nothing but a check for the next ski weekend.
Description of Work: Kitchen remodel and attached 'barn'/garage addition. We hired an architect and provided plans. L&W were hired as the contractor and kitchen design and build people. They were to 'custom' build the cabinets.
Rating Category
Rating out of 5
quality
1.0
value
2.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$300,000
trish B.
09/2011
5.0
custom cabinets, ceramic tile, countertops, home remodeling
+ 2 more
We have used Lewis & Weldon for everything from cabinetry, plumbing and electrical. We have been thrilled every step of the way. The staff is professional and obviously cares about the quality of work they are creating. We are looking forward to using them again for future projects.
Description of Work: After visiting what felt like every kitchen company in the area, we hired Lewis and Weldon for a kitchen remodel. From start to finish everyone was great. They came up with wonderful design options that I would not have thought of on my own. Don, in the shop is amazing, really a true craftsman. The installers were always polite and careful to keep the work area clean and organized. We love our new kitchen. We definitely made the right choice!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$45,000
Tom D.
10/2010
3.0
custom cabinets, home remodeling
+ 0 more
Typical contractor. Promises A and delivers B in 3x the time estimated. Sign as many deals as they can and fill the queue and then round-robin jobs until you're thrilled just to hear a hammer.
Description of Work: Typical contractor. Promises A and delivers B in 3x the time estimated. Sign as many deals as they can and fill the queue and then round-robin jobs until you're thrilled just to hear a hammer.
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Service Categories
Kitchen and Bath Remodeling,
Cabinet Making,
Countertops and Backsplashes,
Ceramic Tile,
Homebuilders,
Metal Fabrication & Restoration,
Architects,
Appliance Repair - Small,
Hardwood Flooring Sales and Installation,
Appliance Repair
FAQ
Lewis & Weldon Custom Kitchens is currently rated 3 overall out of 5.
No, Lewis & Weldon Custom Kitchens does not offer free project estimates.
No, Lewis & Weldon Custom Kitchens does not offer eco-friendly accreditations.
No, Lewis & Weldon Custom Kitchens does not offer a senior discount.
No, Lewis & Weldon Custom Kitchens does not offer emergency services.
No, Lewis & Weldon Custom Kitchens does not offer warranties.
Lewis & Weldon Custom Kitchens offers the following services: Cabinetry, countertops, fabrication and installation, granite, silestone, corian, and hardwoods, appliance installation, cooktops, vent hoods, down drafts, double ovens, sub-zero, refrigerators, sinks, faucets, tile, construction and remodeling, home design & build.