IHS Building and Remodeling, Inc.

Kitchen and Bath Remodeling, General Remodeling, Interior Painting,

About us

We offer elegant and practical building and remodeling solutions for your Cape Cod home, tailored to your taste and needs. IHS is a fully licensed/insured, family-owned company, with over 20 years of experience in all phases of residential construction. We focus on building lasting professional relationships with our customers, and becoming their trusted go-to contractor for all of their home improvement needs.

Business highlights

22 years of trusted experience
Women Owned & Operated
Family Owned & Operated
Emergency Services Offered

Services we offer

Carpentry - Unfinished; Decks & Porches; Flooring Installation; Painting - Interior & Exterior; Remodeling - Basements; Remodeling - General; Remodeling - Kitchen & Bathroom; Roofing; Siding; Skylights; Windows; Builders - Homes; Builders - Garages/Barns/Sheds; Doors; Drywall; Property Management; Remodeling - Sunrooms & Patio Enclosures;

Services we don't offer

gutter cleaning; roof cleaning; fencing

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

Check


Photos of past projects

Reviews

4.942 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
95%
4
0%
3
0%
2
0%
1
5%


Rating CategoryRating out of 5
quality
4.9
value
4.9
professionalism
4.9
responsiveness
4.9
punctuality
4.9

Filter reviews by category

Showing 1-25 of 42 reviews

Barbara V.
02/2022
5.0
contractors, doors
  + 0 more
Richard is extremely knowledgeable and a master at designing and installing even the most challenging of jobs. He reworked the entryway to our garage and steps to our mudroom to make them safe and attractive. Hannah handles the admin side very efficiently. They make a great team for all your reno needs!
Description of Work: garage entryway and steps to interior, door install

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Edward C.
12/2021
5.0
decks, electrician, remodeling, roofing, house painters
  + 3 more
Went very well. We are extremely pleased! Keeps sub contractors under control.
Description of Work: Roofing, Mini-Split installation, closet doors, house painting

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$40,000

Response from IHS Building and Remodeling, Inc.
Thank you so much for your review and comments! We are very grateful for your repeat business! -IHS Building & Remodeling

Jose R.
11/2020
5.0
contractors, flooring contractor, picture framing, home builders
  + 2 more
Richard and Hanna were excellent to work with. Very professional and constantly kept us up to date on the project by phone and text messages. The entire process was excellent. Would highly recommend and plan on using them in the future.
Description of Work: We went with an open concept between the living room and kitchen with new hardwood floors.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Matt C.
08/2020
5.0
contractors, decks, siding, home builders, doors
  + 3 more
My house was in need of repairs I called ihs building And remodeling. What a professional and courteous company which is very hard to find these days. I would recommend them to everyone and my friends. Outstanding first class work and product will definitely use them in all repairs wouldn't go anywhere else!
Description of Work: Install windows/Trim and also a Deck

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from IHS Building and Remodeling, Inc.
Thank you so much for you comments! We really appreciate it! -IHS Building and Remodeling

Robin K.
10/2019
5.0
electrician, picture framing, hardwood floor, heating & air conditioning/hvac, insulation, plumbing, remodeling, basement waterproofing, skylights, home remodeling, interior painters
  + 9 more
Amazing. Doing a full home renovation long distance is stressful but Richard and Hannah made it easy with their thorough communications and an honest and fair game plan which they adhered to from start to finish. We are so glad we partnered with them and would readily recommend and hire them again!
Description of Work: Full interior remodel
Rating CategoryRating out of 5
Yes, I recommend this pro

Cheryl D.
04/2019
5.0
remodeling, replacement windows
  + 0 more
In the summer of 2018 in the hottest of summers days they did our roof. They showed up on time and didn't NOT go over the estimate. They are currently putting windows in our second floor and they are amazing - clean, prompt, friendly and moreover trustworthy. I highly recommend them and will give them five ***** every time.
Description of Work: Home Remodel

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from IHS Building and Remodeling, Inc.
Thank you for your kind words! We are happy to have you as a customer, and we appreciate all the work you have given us. -IHS Building and Remodeling

Judith Y.
11/2018
5.0
contractors, roofing, siding, replacement windows, garage builders, home remodeling, interior painters, doors
  + 6 more
As before, Richard Peckham, Jr. and IHS provided excellent craftsmanship. Hanna's excellent communication skills tied the project together and kept it moving forward. Richard and Isaiah take pride in working in a meticulous way and it shows in their artistry. Yes, not just workmanship, but also artistry. We are confident the project was priced fairly and reasonably. We want them to be paid at a rate that is respectful to their work. At the same time, we cannot afford to pay exorbitant prices. We feel that a happy balance was achieved in this and every project IHS has done for us.
Description of Work: We had a new roof put on our house, a kitchen window replaced with a casement window, and our shed remodeled, which involved the shed's exterior walls being covered with plywood and then shingles, two large door panels being removed and replaced with a standard-sized door, and a roof replacement.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from IHS Building and Remodeling, Inc.
Thank you so much! We are very grateful to have repeat customers like you! -Hanna and Richard

A R.
03/2018
5.0
ceramic tile, drywall, electrician, flooring contractor, plumbing, remodeling, home remodeling, interior painters, doors
  + 7 more
Richard was fantastic to work with. It helped that we planned ahead -- contracted in September for work to begin after Thanksgiving, while the house was unoccupied in the winter. But he stayed in regular contact with us via phone and text message, sent us photo updates, and called whenever unexpected issues arose. Since the house is at least 160 years old, sometimes surprises did pop up -- but he always found a smart, economical way to work through or around them. Our tastes were sometimes a bit different than his. Sometimes he'd persuade us to go his way, otherwise he'd go with our wishes, but it was always a good give-and-take. And he worked his butt off to get that wall bench right (see photo below). The job took a bit longer than originally planned due to unanticipated problems caused by the "antique" nature of the house itself, this winter's 3 Nor'easters, some cabinetry not delivered on time, a couple of our change orders, and other odds and ends -- but we know both from Richard's regular photos, as well as reports from friends living in and visiting town, that his crew was there working almost day in and day out unless there was a good reason for delay. He was also good about anticipating how far in advance we needed to order and/or call for delivery of key items: e.g., appliances, cabinetry, countertops, bathroom tiles, fixtures, etc. Except when the supplier messed up (which happened occasionally), this helped move things along. Best of all, compared to most of the contractors who are known as "regulars" in Provincetown and therefore in high demand, his pricing was very reasonable, especially considering that he and his crew were driving up every day from Hyannis. Definitely give him a shot at bidding your job.
Description of Work: We had the first floor of our Provincetown single-family vacation home renovated. In addition to remodeling the kitchen and full bath, we had 2-1/2 walls taken out and replaced with structural headers, a couple of door openings filled in and moved to other locations, a new wood floor laid in the kitchen, and a bead-board bench built into a wall of the kitchen to accommodate a larger dining table.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from IHS Building and Remodeling, Inc.
It was [Member Name Removed] pleasure working with both of you! We hope you enjoy your home-away-from-home this summer! Thank you for your review and photos! I really appreciate it! -Richard

Nancy R.
12/2017
5.0
home remodeling
  + -1 more
Better than anticipated. Super removal of huge ant nest. Excellent major reconstruction of sunroom corner area.
Description of Work: Structural damage to above ground sunroom due to carpenter ant invasion

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Daria K.
12/2017
5.0
ceramic tile, flooring contractor, home remodeling, interior painters
  + 2 more
Richard was extremely knowledgable, detail oriented and conscientious. He took the time to go over in an organized manner the details of the project and was a very good listener. He is also very creative and I appreciated his expertise and design ideas. He started the work on time and completed on time and our home was always clean and tidy during the entire process. He was always available and responsive when ever we called with questions. We are extremely happy with his work and get many compliments on the end result
Description of Work: We hired Richard Peckham and Integrity Home Solutions to renovate two bathrooms and our finished basement at our beach home. It involved two new showers, new tiling, new ceiling , and floors.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$18,000

Paul Q.
11/2017
5.0
gutter repair, remodeling, roofing, siding, replacement windows, interior painters
  + 4 more
I had hired Richard Peckham and his crew of Integrity Home Solutions to perform a kitchen/bath remodel of my condo in Provincetown in 2016. I was so pleased with his work and his ability to get the job done on short notice I called on him again to help prepare my Centerville home prior to putting it on the market for sale. Again, Richard and his crew came to the rescue. I needed the job done in a relatively short period of time. The major work was replacing the 30 year old roof. After selecting the roofing product that we were going to use, Richard got to work ordering materials and obtaining permits. Within 2 weeks the project started and completed on schedule . I was very pleased with the outcome. Richard and his team also replaced some windows, replaced cedar shingles on siding of house, installed new under ground drains for gutters, and sealed basement walls/floors. Again, I couldn't have been more satisfied with the quality of workmanship, professionalism and excellent communication. As I was not on site, Richard kept me informed of progress of work on a daily basis. I would certainly call on Richard again and use Integrity Home Solutions as my first choice for any home repair/remodeling/contracting needs.
Description of Work: New roof and general contractor tasks to prepare home for sale.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$15,000

Judith Y.
09/2017
5.0
drywall, remodeling, roofing, siding, replacement windows, home remodeling, doors
  + 5 more
This was our second project with Richard Peckham, Jr. and Integrity Home Solutions. After our first project with Richard, we trusted he would do a good job, and he did. He is meticulous and detail oriented. He listened to each of our questions, concerns, and requirements, and responded thoughtfully and thoroughly. He and his crew, Isaiah, Dennis, and Duke, stayed busy and were friendly and professional. There was no laying about on the job. The cleaned up after themselves thoroughly, which was wonderful. Richard made several helpful suggestions that were not part of the original project. Some we took him up on, like replacing a door and the rotting wood around it, and some we chose not to do. He accepted all of our decisions with positive professionalism. We see IHS as capable of and willing to do repairs and remodeling across the spectrum of home projects, no matter how small or how large the job. Some contractors turn up their noses at jobs that are too small for their tastes, regardless of how urgent the work is. Not Richard. And yet, he and his crew take on and complete massive projects, as well. We recommend him without hesitation.
Description of Work: Reshingling one end of house; removal of two windows and replacing with new windows; replacing one door; removal and replacing of trim and framing around door; removal of another window and closing resulting opening in wall; minor roof repair.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,265

Response from IHS Building and Remodeling, Inc.
Thank you, We really appreciate your feedback, your kind words, and your repeat business! -Richard Peckham Jr.

Judith Y.
09/2017
5.0
home remodeling
  + -1 more
This was our third project with Richard Peckham, Jr. and Integrity Home Solutions. What struck us most this time was Richard's ability to think fast on his feet, come up with a creative solution for an unexpected challenge, and execute that solution beautifully. Our countertop had to be modified somewhat to accommodate the new range. Richard quickly selected the right tool, and he and Isaiah improvised a clever solution. We were impressed that, with the plumber waiting outside to install the range, Richard was able to stay cool, calm, collected, and even humorous under pressure. Also, his willingness to coordinate the work around our schedule was a pleasure. The plumber he selected has now helped complete two of our projects. John of Jen's Plumbing was so pleasant and knowledgeable that we instantly felt at ease with him. He, like Richard, answered every question we had. That is a deal maker for us. We are truly happy campers. Thank you gentlemen.
Description of Work: Kitchen countertop work and help installing range.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Debra C.
08/2017
5.0
remodeling
  + -1 more
The bathroom is beautiful and is just one of several projects that Richard has completed for me. To date they have remodeled 2 bathrooms, installed cherry hardwood floors and new windows. I appreciate their quality work and have more projects that I will entrust to them!
Description of Work: Total remodel of half bathroom down to studs including new drywall, new toilet and vanity as well as porcelain tile.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,000

Response from IHS Building and Remodeling, Inc.
Thank you [Member Name Removed], It has been a pleasure working with you, as always! Looking forward to the future projects! Richard Peckham Jr.

Brigitte C.
08/2017
5.0
drywall, electrician, flooring contractor, remodeling, roofing, replacement windows, doors
  + 5 more
Well,most of the work was done while I was away with periodic visits to insure progress and workmanship. Rick kept in touch with pictures and progress.
Description of Work: Last winter I decided to add a room over my garage (approx 12 by 14) with entry from existing bedroom. The work took about a month to complete on the inside. Walls were added, windows, closet and flooring, electrical and door from existing adjacent bedroom. It turned out as expected. There was some exterior work that needed to be done, soffits, roof work which had to wait until better weather. Overall I am pleased with the outcome.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from IHS Building and Remodeling, Inc.
Thank you [Member Name Removed], We appreciate having you as a customer! Best regards, Richard Peckham Jr.

Daniel B.
08/2017
1.0
contractors, ceramic tile, drywall, electrician, flooring contractor, gutter repair, plumbing, remodeling, roofing, siding, replacement windows, skylights, home remodeling, house painters, interior painters, doors
  + 14 more
Initially all went well. Richard was kind, punctual and helpful in making decisions and performing the work necessary for a satisfactory job. About half way through though he found out his plumber could not do the job so he tried to find a new one. He was unsuccessful for a few weeks, delaying our project, and when he did hire a new plumber, it was going to cost him about $2500 extra. This made him extremely upset and he was unhappy to be on our job sight from that point forward. He was angry and uncooperative from that day until the job was finished. The only time he was congenial was when he asked us to recommend him to a neighbor. Although we considered this, based on his attitude, not only toward us and our project, but also regarding minorities and his degrading attitude towards women, we could not. We wanted him off the job as soon as possible. At the 'end' of the job he submitted a bill for extras in the amount of $3500 for things like putting on our kitchen cabinet hardware ($600) and other unfounded fees and charges. We ultimately paid him a good portion of it because he threatened us with a lawsuit and informed us that he intended to put a lien on our home. Not wanting to deal with this headache we worked out a solution, but it felt like extortion. This was one of the worst experiences of our lives. The renovations are not complete and his subcontractors wanted even more $$ to come back and finish the job. This is not their fault, he is just not a good manager of the work he promises to perform, and ultimately this was probably too big of a job for him to deal with. We will find other contractors to finish the work. He also does not guarantee his work. He installed a door that does not function properly and we asked on several occasions for him to make it right and he has refused. The project was to be completed in 8-12 weeks it took 5 months. There were 21 days that he was scheduled to be on the job when he did not show up. Although he claimed to be working 6 days a week, this was not true. As you may also find when working with a contractor and they start to act this way, you feel bound to have them complete the job because there is so much time and money already committed. If I could have fired him the first time he made an unsatisfactory comment about women or minorities or showed his very volatile anger issues, I would have, but we were close to finishing and I just wanted the project done and him out of our lives. Had he simply been a more pleasant and agreeable person, this review would probably be different. We could have overlooked his personal shortcomings and inability to cooperate; however, because he became SO unpleasant to work with we had to put it all in the review so others would know what they are getting when they hire him. The big part of the work he did was good... so far, nothing other than the door that does not work has been an issue. Attention to detail is not his strong point. As I said at the beginning. We enjoyed working with him for the first few months and the work he did then was fine. After that, however; things went bad for him and he took it out on us and could not recover. We have further work to do on our home as well as two acquaintances who were wanting to do similar projects to ours. We find; however, that cannot recommend him for even the smallest project, and would want others to be aware of the issues we encountered. Richard appears to suffer from anger issues, hopefully he can get help with this. It would show in his work and in his life. We do not wish ill will on anyone, but until he gets help, others need to know who they are dealing with before they sign a contract.
Description of Work: We renovated an old kitchen by taking down walls and taking exterior walls down to the studs. Moved the kitchen sink and removed a window. New plumbing, electrical, cabinets, appliances and floors were installed We also added a full dormer to the second floor for a lofted bedroom, a bathroom and a walk in closet. The price we paid only included labor and building materials all of the finishes were our responsibility over and above the contract, Cabinets, Appliances, paint, flooring, light switches, fixtures, wiring, and several other items.

Rating CategoryRating out of 5
quality
3.0
value
2.0
professionalism
1.0
responsiveness
2.0
punctuality
2.0

$75,000

Response from IHS Building and Remodeling, Inc.
To Mr. and Mrs. [Member Name Removed] With all due respect, I have to admit that upon reading your review I find myself baffled, dumbfounded and disappointed by your comments. While I welcome any feedback, positive or negative, I do take issue with your unsupported, unjustified, and slanderous attacks on my personal character and my business management skills. At no point before, during or after the project have we treated you with anything but respect and courtesy. We have gone above and beyond to make sure that your project got done in a timely manner and within you extremely tight budget, despite all the delays, extra work, and changes made by you. And as I recall, once the project was complete you shook our hands, thanked us, hugged and kissed us, and even invited us to your housewarming party, along with my dog Duke (who was "welcome on your property any time"). However, once you received your final authorized and agreed upon extras invoice, all of the sudden I became a racist, misogynistic extortionist. That being said, I do not wish to turn this into a lengthy combative response, I would like to assure any potential customers that there are two sides to every story, and I would like to encourage you to read all our other 25 A-rated reviews, as they speak for themselves, including the review from Mr. and Mrs. [Member Name Removed] dated 08/30/2016. So, in conclusion, it is unfortunate that our relationship ended on this note and it was certainly not our intention to end it this way, as our goal is to keep customers for life. We would like to thank our potential customers for taking the time to read this response and our other reviews.

Victoria F.
07/2017
5.0
electrician, flooring contractor, plumbing, roofing, home remodeling, interior painters
  + 4 more
I couldn't be happier with the work done by Richard and crew. I emailed Richard to request a quote and he responded immediately and provided a quote extremely quickly. He was very respectful of our budget and suggested ways we could get the look we were going for without breaking the bank. We needed the roof repair done immediately, and Richard took time in addition to his already scheduled projects to complete the repairs. Richard was very courteous of the fact that we were starting this work in the summer and would need them to be functional on weekends. Once work began, Richard and crew worked quickly to ensure we had a functional spaces at all times. He communicated progress regularly, and was transparent about any issues that came up and what it would cost to address them. He was always cognizant of our budget and did additional work needed in a cost effective way. There were instances where fixtures I picked did not exactly fit the space, and his crew went above and beyond to make them work. Being my first project, there were things I forgot to pick up and Richard made a trip to get the additional items. Richard made managing the project off-cape a breeze. The finished projects are spaces that we are extremely happy with and enjoying. In addition, Richard and his crew repaired water damage from the roof leak and did a beautiful job painting the ceiling in our living area which had brown spots for years. I would absolutely use Integrity Home Solutions again, and would recommend them to anyone looking for a reliable contractor that makes quality a priority while being conscious of your budget. Thanks Richard and crew!
Description of Work: Kitchen renovation/updates including new cabinets, counter top, flooring, wall-paper removal and paint, plumbing and lighting updates Bathroom renovation/updates including new floor, plumbing, vanity, paint, lighting upgrades Roof repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10,000

Response from IHS Building and Remodeling, Inc.
[Member Name Removed], Thank you for your kind words, we really appreciate it! I am glad that you are enjoying the spaces we created. Hope we will get a chance to work on more projects with you in the future, Sincerely, Richard Peckham Jr.

Elizabeth B.
06/2017
5.0
contractors, ceramic tile, drywall, electrician, flooring contractor, plumbing, remodeling, home remodeling
  + 6 more
It went beautifully. Richard from IHS handled everything including all of the unforeseen bumps in the road with a sense of urgency and professionalism. He was a pleasure to work with and took away all of the stress of doing a remodel from another state. He was incredibly responsive to any questions or concerns we had and quick to offer and find solutions. He was truly invaluable to the project. The work was completed in a timely fashion and was meticulously done.
Description of Work: We needed a full remodel of a bathroom including updated plumbing, electrical, dry wall, tiling and finish work. There were many aspects to the remodel which we could not personally oversee as we are located in another state. It was located in a very small space which posed some challenges but all were overcome by IHS with a little patience and creativity.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from IHS Building and Remodeling, Inc.
Thank you, It was a pleasure working with you! We hope you are enjoying you remodeled bathroom and we would love to work with you again on any future projects. -Richard Peckham Jr.

Frank G.
05/2017
5.0
home remodeling
  + -1 more
Richard and Isiah were wonderful to work with. They were prompt and respectful of your house and your time. Unlike other contractors, there were no surprises and add ones, which tends to be the norm. They were always professional and thorough in their explanations and job progress. They did an excellent job in the renovations and in a timely manner. We hope to use them again on our upstairs shower renovation.
Description of Work: Remove old fiberglass shower stall in on suite bathroom, install infinity drain, replace shower hardware, tile floor to ceiling, tile shower floor and install new pivot shower door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$12,400

Meghan P.
04/2017
5.0
home remodeling
  + -1 more
Richard was there every day consecutively until we had a functional bathroom again. He gave us updates about the work completed and what was expected to be completed the next day. He provided us with an outhouse during the work, and worked as quickly as possible to get us our bathroom back. It came out beautiful!
Description of Work: Richard remodeled the only bathroom in our home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,500

Kim K.
03/2017
5.0
contractors, drywall, electrician, remodeling, home remodeling, interior painters, doors
  + 5 more
We loved Richard and are very happy with the work that he did over the winter in our Provincetown home. We were nervous about remodeling our kitchen and bathroom but it was painless. Richard was very helpful, responsive and a joy to work with. We recommend IHS for any project and will definitely hire them again.
Description of Work: We had our Kitchen and Bathroom gutted and remodeled.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$35,000

david L.
10/2016
1.0
contractors, remodeling
  + 0 more
Correct, he just made me wait twice for hours and pulled a no-show with no return calls until I submitted this yesterday then I got an email from him with a bad excuse. I spent hours of my time costing me a lot of money waiting for him. I then proceeded to place about 15 more calls and I was very cordial not raising my voice still looking for an appointment and never got a call back.
Description of Work: Made 2 appointments with him and he pulled a no show on both. My time taking off of work meant nothing to him

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Response from IHS Building and Remodeling, Inc.
To our current and potential customers, As the owner/operator of IHS, I felt compelled to respond to the review above by [Member Name Removed] , as it is the only negative review IHS has received on Angie's List to date. [Member Name Removed] was referred to IHS by his neighbor, who happened to be a satisfied Angie's List customer. I told [Member Name Removed] that I would meet with him for a free Estimate. Unfortunately, the day of the meeting, the minor roofing project I had scheduled for an existing customer turned into an emergency situation that required my immediate attention. I ended up spending most of that day on the roof without access to my phone. When I did get back to my phone, I had 3 missed calls from [Member Name Removed] (not 15, as mentioned in his review). I offered a heartfelt apology to [Member Name Removed], explained to him that as owner/operator I do my best to keep my existing customers happy, and offered to reschedule it for another day. [Member Name Removed] followed up with an email full of threats and personal attacks that genuinely made me question if he sent it to me by mistake. Missing the FREE Estimate meeting, apologizing for it, and asking to reschedule simply did not warrant the language, or the threats [Member Name Removed] resorted to. At IHS we have always welcomed feedback from our customers, as it has helped us grow and become better at servicing our customers' needs over the years. We have worked tirelessly for the past 5 years to build a great reputation with our Angie's List customers. That effort has resulted in our overall A rating and 20+ positive reviews. These are all reasons why it was so upsetting to see somebody who did not find us through Angie's List, did not have us do any work for him, somebody we have not even met with, and who openly threatened via email to destroy our business reputation has an ability to give us an "F" rating without offering any recourse. While [Member Name Removed] is perfectly entitled to sharing his version of the events, I would like to assure any potential customers that the review above is not indicative of how we treat our customers, nor is it accurate in its description of what actually took place. I have tried to reason with [Member Name Removed] to no avail, which is why I am addressing my response to the current and potential customers instead. I have contacted Angie's List to challenge the validity of the review due to its malicious and dishonest nature. It is my understanding that the review might not be removed. In which case, I encourage you to read all of our reviews prior to making your decision on whether you would choose us for your project. I also encourage you to contact us directly, so you can experience for yourself the level of commitment, personal attention, and respect we have for our customers. Thank you for taking the time to read this response, Sincerely, Richard Peckham Jr. Owner/Operator of Integrity Home Solutions

Cape F.
08/2016
5.0
roofing
  + -1 more
We are extremely happy with the work done by Integrity Home Solutions! Richard Peckham gave us the most reasonable quote for a new roof and gutters. Richard doesn't just quote the work and send out a crew... he is at your home doing the work with his employees. They were all so polite, professional and very considerate of our safety as we went in and out of our home during their work day! There wasn't one nail left on our property or any other debris (as we've had with other contractors.) We would highly recommend Richard and Integrity Home Solutions!!
Description of Work: New Roof and Gutters

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Paul Q.
07/2016
5.0
drywall, electrician, home remodeling
  + 1 more
I contacted Richard in April after a previous contractor failed to complete my kitchen/bathroom remodel project. Richard was quick to respond to my call, came to evaluate my project and agreed to complete the project within the tight timeframe I needed the project completed. Richard's estimate was reasonable considering travel (project was in Provincetown, MA - 50 miles from business location), and quick turn around needed for my project. I couldn't have been more pleased with the decision to hire Richard for the project. He was extremely professional, personable and maintained excellent communication, keeping me informed of project status/progress every step of the way. He installed my new kitchen, including cabinets, appliances, tiling and lighting as well as completed my bathroom remodel. Richard and his team's work and craftsmanship was outstanding. Their work was meticulous. I wouldn't hesitate to call on Richard again for any construction/home improvement need, and would highly recommend Richard at Integrity Home Solutions to anyone considering a home improvement/remodel project.
Description of Work: Needed full kitchen remodel and completion of bathroom remodel for my condominium. Project had been abandoned by a previous contractor.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,900

Daria K.
06/2016
5.0
home remodeling, basement remodeling
  + 0 more
Our new shower walk in shower stall with subway tile and self closing glass doors is simply beautiful. The project was completed in no time and without complication. We love it. The basement was a bigger project, included a bathroom renovation and installation of Pergo flooring, new drop ceiling, new sheet rock, bead board and an Airstone wall. Richard was patient with any little changes we wanted while he was working on the room. He also really helped with ideas and suggestions. The place was kept clean and organized during the renovations and after completion the place was left spotless. I really appreciated Richards attention. He responded to texts and phone calls very promptly and always kept us informed on how the project was going. The project for the most part stuck to budget, we loved the work Richard was doing so much we asked to expand the work into the basement bedroom which made the project a bit bigger than originally planned. I highly recommend Richard Pekham and Integrity Home Solutions.
Description of Work: Richard renovated two bathrooms for us and remodeled our finished basement which included a family room and bedroom. Richard is a very enthusiastic and well informed individual. After describing the work we wanted he came up with detailed plans and suggestions for the project, including time frame. He is very easy to talk to and is a good listener.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$22,000
    • 1(current)
    • 2

Contact information

32 Buckwood Dr, Hyannis, MA 02601

http://www.ihsbuilding.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed

Licensing

Insured

Licensed*

Trade License Number
190612
Trade License Locale
Massachusetts
Trade License Authority
Massachusetts: Home Improvement
Trade License Expiration
02/09/2026

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
No
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Kitchen and Bath Remodeling,
General Remodeling,
Interior Painting,
Doors,
Flooring Sales and Installation,
Drywall,
Windows,
Unfinished Carpentry,
Siding,
Plumbing,
Basement Remodeling,
Skylights

FAQ

IHS Building and Remodeling, Inc. is currently rated 4.9 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: Closed

IHS Building and Remodeling, Inc. accepts the following forms of payment: Check
Yes, IHS Building and Remodeling, Inc. offers free project estimates.
Yes, IHS Building and Remodeling, Inc. offers eco-friendly accreditations.
No, IHS Building and Remodeling, Inc. does not offer a senior discount.
Yes, IHS Building and Remodeling, Inc. offers emergency services.
Yes, IHS Building and Remodeling, Inc. offers warranties.
IHS Building and Remodeling, Inc. offers the following services: Carpentry - Unfinished; Decks & Porches; Flooring Installation; Painting - Interior & Exterior; Remodeling - Basements; Remodeling - General; Remodeling - Kitchen & Bathroom; Roofing; Siding; Skylights; Windows; Builders - Homes; Builders - Garages/Barns/Sheds; Doors; Drywall; Property Management; Remodeling - Sunrooms & Patio Enclosures;
gutter cleaning; roof cleaning; fencing

Contact information

32 Buckwood Dr, Hyannis, MA 02601

http://www.ihsbuilding.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed