Cabral Irrigation, Inc

Cabral Irrigation completed my irrigation system in just a few hours and I paid them when I saw that it was functioning properly. However, later that evening when I went to turn on my 3 post lights for my front yard I found out they were not working. I could only assume that during the digging for the irrigation system they damaged my electrical line. We communicated by e-mail and by phone and he kept maintaining that he would come by to look at the problem and resolve it but he kept failing to show up. I will now call my electrician and have him fix it but I think he should pay for the electrician's work. I just want to caution others before they hire this guy. Upon a look at the contract I noticed he said he's not responsible for any utility lines that are damaged. However, he never reminded me or seemed concerned about this before his arrival. I was home and available for any questions his men had and no one asked if I had checked my utility lines or asked where they might be. If he had reminded me of possible interference with my underground utility lines I would have asked him how to check and I would have made sure I did the work before his installation. I also think he should not have kept putting me off saying he would come by to resolve it and he should have gone directly to saying that the contract says he's not responsible if that is the case. A good business should be careful that it relays important information directly with its customers and comes to the customer's support should an unexpected problem arise.

We scheduled for an irrigation start up. They came as scheduled but the quality of the service was terrible. They ended up charging us extra for "replaced sprinkler heads" without informing us and left a number of the sprinkler heads un-adjusted. Soon after completing the service there was loud noises coming from our pipes because they left air in the system. When we called to have this looked at and have the service completed properly, they said they would charge us "$100 an hour". Customer service is rude and unresponsive. They performed an incomplete/low quality service and then tried to charge for additional services to do the job properly.