The work seemed ok at the beginning, but later on the soil started to sink due to lack of proper compression. I understand that problems with a job can occur, the issue was the complete response from the company. I called, texted for years, and nothing, took them to court, won and still don’t see my money, they say they sent it, DO NOT WASTE YOUR TIME/MONEY WITH PEOPLE LIKE THIS. You work hard for your money, avoid all the headaches.
Description of Work: Remove concrete, compact soil, install pavers.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$22,000
Heidi S.
03/2019
1.0
home builders
+ -1 more
The work seemed ok at the beginning, but later on the soil started to sink due to lack of proper compression. I understand that problems with a job can occur, the issue was the complete response from the company. I called, texted for years, and nothing, took them to court, won and still don’t see my money, they say they sent it, DO NOT WASTE YOUR TIME/MONEY WITH PEOPLE LIKE THIS. You work hard for your money, avoid all the headaches.
Description of Work: Remove concrete in driveway, compact soil and install pavers.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$22,000
Heidi S.
03/2019
1.0
handyman service
+ -1 more
The work seemed ok at the beginning, but later on the soil started to sink due to lack of proper compression. I understand that problems with a job can occur, the issue was the complete response from the company. I called, texted for years, and nothing, took them to court, won and still don’t see my money, they say they sent it, DO NOT WASTE YOUR TIME/MONEY WITH PEOPLE LIKE THIS. You work hard for your money, avoid all the headaches.
Description of Work: Remove concrete, compact soil, install pavers
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$22,000
Heidi S.
03/2019
1.0
remodeling
+ -1 more
The work seemed ok at the beginning, but later on the soil started to sink due to lack of proper compression. I understand that problems with a job can occur, the issue was the complete response from the company. I called, texted for years, and nothing, took them to court, won and still don’t see my money, they say they sent it, DO NOT WASTE YOUR TIME/MONEY WITH PEOPLE LIKE THIS. You work hard for your money, avoid all the headaches.
Description of Work: Remove concrete, compact soil, install pavers
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$22,000
Heidi S.
03/2019
1.0
excavators
+ -1 more
At first seemed ok, but later the soil started sinking due to lack of proper compression. I have been calling the company for years, never came to fix it, went to court, won and I still don’t see my money to fix it. Don’t give people like this your hard earned money...
Description of Work: Removing concrete, compacting soil and putting on pavers in driveway.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$22,000
Karin L.
10/2017
1.0
excavators, home builders
+ 0 more
Horrible experience. * The excavation and foundation went okay (took a ton of time and constant scheduling and not showing up but this part of the job seems to be a fine despite all of these other issues). * The garage floor was poured during a sleeting rain storm. Despite what the contract said - cutting contraction joints- it was never done. The result- cracks throughout the floor. * Although there was an agreement that he would remove and replace the floor, Rodrigo never called back . One year later and I have never parked in my new garage. * Once the electrician finished underground wiring it took months for Rodrigo to backfill it. With kids and pets you can imagine having your family not use their back yard for months (back and forth giving days and time and not showing up). * Multiple times my wife or I would take time off to meet or make sure the work would be done and he would never show up burning our work vaca time. * Drywell was undersized- still have the same issues as we always had. There probably will be a reply that he had his employees spread loam for free (I paid for the loam) but this was done in agreement that he would be paid a little earlier since the job was almost complete. A nice gesture but this has nothing to do with the poor quality of the garage flooring and all the issues, frustration and wasted time along the way. MY Suggestion - go elsewhere!!
Description of Work: Rodrigo did the excavation, foundation and garage floor for a new detached garage we had built. He also installed a drywell in our back yard.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Christopher T.
06/2017
5.0
home builders
+ -1 more
The work needed to be completed ASAP, due to concerns about the stability of the soil. Rodrigo and his crew began work immediately, carrying out dirt and bringing in cement, on some of the hottest days of the year. They completed the job in about a week, greatly easing my concerns, and even gave me a good deal on enlarging the opening, making the space even more usable. I am extremely satisfied, and would definitely consider using them for future work.
Description of Work: I needed a retaining wall built and some foundation underpinning, as well as a french drain added in a difficult-to-access "crawlspace" in my basement. The addition of these things turned a dirt-filled, humidity-leaking hole in my basement foundation wall into a usable room.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$10,600
JULIANA M.
08/2015
1.0
home builders
+ -1 more
unknown
Description of Work: I hired Waterfalls to do a patio outside for me last year in the summer. The work was almost done and then Rodrigo didn't show up to finish the work. He put the final powder down and it rained. Rodrigo would say he was coming back and would keep me waiting all day and would never call to reschedule. I finally put a complaint in the BBB and they have been unable to get him to finish the work.
Rating Category
Rating out of 5
Response from WATERFALL CONSTRUCTION
Hi [Member Name Removed] I would like to solve this problem please contact me direct by e-mail or by phone 508-473-8866. Thank you Rodrigo
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Service Categories
Homebuilders,
Excavating,
Foundation Repair,
General Remodeling,
Handyman Services
FAQ
WATERFALL CONSTRUCTION is currently rated 1.5 overall out of 5.
Yes, WATERFALL CONSTRUCTION offers free project estimates.
Yes, WATERFALL CONSTRUCTION offers eco-friendly accreditations.
No, WATERFALL CONSTRUCTION does not offer a senior discount.
Yes, WATERFALL CONSTRUCTION offers emergency services.