Geek Squad - Best Buy

Computer Sales, TV Sales, Stereo and Home Theater Systems,

About us

Local Expert Geek Squad Agents can fix your Appliance or TV regardless of where purchased. 90-day warranty along with professional, quick, and clean services. Check us out online, by phone, or at over 1,100 Best Buy stores.

Business highlights

31 years of trusted experience

Services we offer

Appliance and TV repair, major brands, whether purchased at Best Buy or anywhere else. Appliances: Refrigerators, Washer/Dryers, Ranges (gas or electric), Dishwashers, Microwaves. TVs: LEDs, LCDs, Plasma, Flat-Panel, Smart TVs, including older TV models.

Amenities



Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.84 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
75%
4
25%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
4.8
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 1-4 of 4 reviews

Viki Q.
06/2014
4.0
computer sales
  + -1 more
I went in to trade in my old phone using a promotion they were running. The guy was very knowledgeable of all the carriers possible services I was asking about. They were unable to take my trade in as it apparently had been exposed to water, but he figured a plan solution where I ended up paying the same price that I had been paying for my 4 and got a new 5s including insurance. Very happy. And I get to keep the old phone and sell it on Ebay or keep it and use it as an ipod touch...
Description of Work: new cell phone and service

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro
$50

Donna B.
09/2013
5.0
home theater design
  + -1 more
Please refer to comments above.
Description of Work: Was infinitely patient helping me pick out a blu-ray dvd player and cord which was to be a gift for someone. The salesperson was very well versed in the deficiencies of some of the models. Actually guided me toward a less expensive model than I had originally planned to buy and explained that my original choice was the player that was returned to the store most often for failure to operate properly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$189

Elizabeth F.
05/2012
5.0
computer sales
  + -1 more
It is a touch smart computer. Everything is in the monitor so I have foot room under my desk now. I love it. I knew what I wanted so I went in and got it. I only had to deal with the cashier and she did her job and I walked out the door.
Description of Work: I bought a computer from Best Buy.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0

Yes, I recommend this pro
$700

Jeff P.
01/2011
5.0
tv sales
  + -1 more
We bought the speakers and receiver from someone else. The deal was that they were going to charge us $100.00 to set everything up. That was the big selling point. We just happened to talk to a guy who was very experienced on it. We had been there several times and we had looked for a little while. A lot of times we didn't find anybody that really could answer our questions especially about how to hook up. That particular night there was someone there that really sounded like he knew what was going on and he answered all our questions. We felt pretty good about buying it from him. We were very impressed with the geek squad that came out. They were very knowledgeable about the high end speakers that we had as well as the receiver. One of them even went to the place where we got it. He really knew his stuff. He impressed us very much. They set it up for us even though we didn't buy all the equipment from them. That was part of the package because it's a big screen TV and everything had to be hooked up into it. It cost $100.00 for them to do that, but it was well worth it. They knew what they were doing. It's a really high end receiver and it has all types of connections that you need them to do it. When we bought it, they said it takes five times to read through the manual and then go to them and ask them any questions, so it is pretty complicated. We would go back to Best Buy in the future.
Description of Work: We just bought a big screen TV from Best Buy located in Holyoke and had them install it and hook it up.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

    Contact information

    50 HOLYOKE ST, Holyoke, MA 01040

    www.geeksquad.com/repair

    Licensing

    Bonded

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    Yes
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Computer Sales,
    TV Sales,
    Stereo and Home Theater Systems,
    Appliance Sales and Installation,
    Computer Repair,
    TV Repair,
    Camera Repair,
    Auto Radio Service,
    Appliance Repair

    FAQ

    Geek Squad - Best Buy is currently rated 4.8 overall out of 5.
    Geek Squad - Best Buy accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
    No, Geek Squad - Best Buy does not offer free project estimates.
    Yes, Geek Squad - Best Buy offers eco-friendly accreditations.
    No, Geek Squad - Best Buy does not offer a senior discount.
    No, Geek Squad - Best Buy does not offer emergency services.
    No, Geek Squad - Best Buy does not offer warranties.
    Geek Squad - Best Buy offers the following services: Appliance and TV repair, major brands, whether purchased at Best Buy or anywhere else. Appliances: Refrigerators, Washer/Dryers, Ranges (gas or electric), Dishwashers, Microwaves. TVs: LEDs, LCDs, Plasma, Flat-Panel, Smart TVs, including older TV models.

    Contact information

    50 HOLYOKE ST, Holyoke, MA 01040

    www.geeksquad.com/repair