RELIABLE PIPES

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Returned call set up appointment to see what had to be done, gave me estimate, came back same day and called 1 hr before to give me an arrival time. everything fixed and working fine. clean friendly service.

I've tested out several plumbers since moving to New England over 5 years ago and Eric and Roy are the best. They are reasonably priced, professional and thorough. I've used them for everything from sump pump replacement to minor plumbing repair work. They are particularly good at troubleshooting issues - I live in a "weird" house with a lot of custom fixtures from a previous owners remodel and they are able to figure it out.

They provide excellent service, and they are a fabulous crew.

He showed up when he said he would. Fixed the issue quickly and made suggestions on what' may need to be done to increase the efficiency of the system I cannot imagine using another company for my plumbing needs

Great! Roy Oller at Reliable Pipes installed it in minutes and didn't charge a thing. Gave advice on what wrench to use in the future. He's done work for me in the past (installed piping in the basement, hot water heater, etc.) and has always been reasonably priced. Furthermore, he is always willing to share his knowledge with the customer so that they can save themselves money. Roy Oller and his company, Reliable Pipes are a great find for my plumbing needs and I will continue to use them in the future.

Eric installed our gas dryer. I knew nothing about plumbing and he was very patient in answering my questions and making recommendations. Six months later, we had frozen pipes in our kitchen. I called Eric, who essentially put himself on call for us. He didn't want us to spend the money if we didn't need to, so he told us what we could do on our own and kept in touch, and said he'd stand by and get to our house quickly if we ended up needing his assistance. We didn't ultimately need him to come out, but we'll definitely call them again for future plumbing work.

Prompt and professional! Excellent job! Both of the plumbers/owners came to do the job so all done in under 4 hours! Received call-back next morning after leaving initial message in late afternoon. Scheduled appt for estimate for the next day. At end of appt, he sat in truck and hand-wrote an estimate, brought it in and briefly reviewed. Later that day, decided to hire and left message. Didn't know if price was competitive, but anxious to complete "home to-do" list items, and tired of playing phone tag with other companies, so took chance on hiring based on referral and good review from next door neighbor. (Price seems very expensive but at completion, very pleased with work, so hopefully was worth cost.) Job was scheduled for 6 days later. Like with Precision Tile, seldom seen, paid less than original quote. Wanted to move dryer to new location, so had asked if they could cut a new hole through the side of the house in basement, and install a new dryer exhaust, including materials needed. On actual job day, on closer inspection, Eric saw that there actually was enough room in the dropped ceiling space to run ducting to the new location. We were going to do the inside ducting, and I had asked them to do the exterior cutting and connections through the wall. The existing exhaust was color-matched to the vinyl siding and much nicer than the standard dryer exhaust kit as well, so we decided to drop that work from the job, saving that itemized cost. Also, I noticed before they came to do the job, that the one of the tubes from the furnace (or whatever) going into a drain pipe under the basement utility sink was bent/kinked. I asked if he could put a bigger pipe there. He fixed the problem at no cost by installing an increaser fitting a few days later, when I came back to replace a tank-to-bowl gasket in the master bath toilet (that was needed and he didn't have at the original appt). Highly recommend! Quality professional work! Even put on shoe cover when came to do estimate since boots wet from rain!

They did a great job. I use them for plumbing service in general because of their reliability and consistency. I would recommend them to anyone.

Would highly recommend this company. We were trying to get our house on the market and for the first time ever our basement flooded. We were not the only ones with this problem so getting a company to return calls was next to impossible. Reliable came right out and did the work in a timely fashion. I was very happy with their work and would use them again in a heartbeat.

They provided all the background plumbing accessories, I just provided the faucets and spout. The old vanity had been removed and they plumbed in a new one. The work was clean, prompt and there has been no problems with leaks . The plumber was young but very experienced and I would trust him with any type of plumbing job. He also put in a rainhead shower in the master bath. I thought the price was expensive because if you were paying an hourly rate this was a high charge. But when the work was complete I didn't feel so bad because it was such a good job and the guy was professional. Back to the old expression you get what you pay for.

They were great! They came very highly recommended by a neighbor who has used them multiple times, including for a major renovation. Roy Oller, one of the owners, came to see me and was prompt and professional, and very good at explaining the issues/code/remedies for the 5 or 6 things on which I wanted quotes.

He did a great job. He was reliable and timely.

Excellent service. There are two members of the company (Eric and Roy) and both are intelligent and friendly and will respond quickly to calls. I have used them countless time and trust their work completely.