Nicholson Plumbing Heating & Air Conditioning Inc

4.6(
559
)

Heating and Air Conditioning, Plumbing, Water Heaters,

... +2 more

About us

Nicholson Plumbing, Heating & Air Conditioning is the company of choice for all your plumbing, heating and air conditioning repair and replacement needs. Our commitment is to you, our customer, and to provide you with outstanding plumbing and HVAC service. You can rest assured with our 100% satisfaction guarantee, 24-hour emergency service, solid warranty and highly trained technicians. Serving the Metro West, MA's service and installation needs. Fully Licensed in MA Plumbing and Gas Fitting. Lic# 30207. Universal EPA Certified & 410A Certified. Fully Insured. Nicholson Plumbing, Heating & Air Conditioning offers a 5% senior discount on service repairs.

Business highlights

25 years of trusted experience
Emergency Services Offered

Services we offer

Plumbing – Water Heaters, Tankless Water Heaters, Drain Cleaning, & Bathroom Remodeling. Heating & AC – Installations, Repairs, High Efficiency, & Mini Split System, Duct Cleaning.

Services we don't offer

Back Flow Testing. Oil Repairs & Replacements. Well water repairs.

Amenities

Warranties
Yes
Senior Discount

5%

Emergency Services
Yes

Accepted payment methods

Check
CreditCard
Financing Available

Photos of past projects

Reviews

4.6559 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
79%
4
8%
3
5%
2
3%
1
5%
Rating CategoryRating out of 5
quality
4.7
value
4.1
professionalism
4.7
responsiveness
4.8
punctuality
4.8
Write a review

Filter reviews by category

Showing 526-550 of 559 reviews
john K.
01/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Response from Nicholson Plumbing Heating & Air Conditioning Inc
Dear Customer: Thank you for the A rating on Angie’s List. Sincerely, Mike Nicholson
Stuart M.
12/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$120
Nina L.
10/2014
5.0
heating & air conditioning/hvac, plumbing, water heater repair
  + 1 more
unknown
Description of Work: It went fine. Water heater repair.
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
Response from Nicholson Plumbing Heating & Air Conditioning Inc
Dear Customer: Thank you so much for your positive review. Since we are a growing local business each and every review helps our company. We thank you for being a loyal customer. Sincerely, Mike
James M.
10/2014
5.0
generator service, heating & air conditioning/hvac, plumbing
  + 1 more
.
Description of Work: Installed a new Bosch Greenstar 100 boiler and HTP indirect hot water. Prompt, professional, and the quality of the product has been excellent for the needs of our family of five. Not inexpensive. Highly recommend.
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$14,000
Response from Nicholson Plumbing Heating & Air Conditioning Inc
Dear Member: We are glad that you are satisfied with your new boiler and indirect water heater. Thank you for the kind words regarding our technicians and our work, we strive to be the best at what we do and your review is another example of that. Thank you, Michael Nicholson
Gia J.
09/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
John F.
09/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Annual coverage charge for services includes furnace check/cleaning.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$114
Jeanne S.
09/2014
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
unknown
Description of Work: AC Maintenance + new pump -- excellent service!
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Chip F.
08/2014
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
unknown
Description of Work: Scheduled furnace maintenance, plus a faucet repair. Both very efficiently, with friendly service reps.
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Response from Nicholson Plumbing Heating & Air Conditioning Inc
Dear Customer, We appreciate that you acknowledged both our technician and our service representiatives. At Nicholson Plumbing, Heating & Air Conditioning we want your entire experience to be positive and we are happy that we fulfilled that for you. Thank you, Mike Nicholson
Joseph F.
08/2014
2.0
heating & air conditioning/hvac
  + -1 more
Never call him back
Description of Work: Over price on freon
Rating CategoryRating out of 5
quality
2.0
value
1.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0
$445
Response from Nicholson Plumbing Heating & Air Conditioning Inc
Hi [member name removed], Thank you for taking my call and speaking with me about your concerns. I am glad to hear that after our conversation you would consider using us again. As I had mentioned we do have a 100% satisfaction guarantee and would have been more than happy to return to your home at no charge had we know about your dissatisfaction. Since you were not home while our technician was servicing your air conditioning it made it difficult for us to explain the details of your system and diagnostic results to you. As you know we tried to reach you by phone. In addition it is important to clarify this since you mentioned it. The cost of the repair was actually $323, not $445 which you stated above. The technician presented the price to whomever was home before we proceeded with the repair, and they approved it. Had they not approved it we certainly would not have proceeded with it. That is the benefit of our pricing structure, we are able to provide our customers with the total cost of repairs up-front before we begin any work, and the price never changes no matter how long the job takes. This is a very different concept from charging a labor rate by the hour, then adding materials costs in which case customers don’t know the total cost of the repair until the technician is done with the job. We don’t feel it is fair to present a price to customers after we finished the work. Our approach is to provide the price first, get customers approval, and then proceed with the work. I appreciate your willingness to give us another try, as we look forward to servicing your future HVAC needs. Thank you again for taking my call earlier. Sincerely, Alexandra Kyriakakis Dir. of Operations
Jon H.
07/2014
5.0
heating & air conditioning/hvac, plumbing, sewer cleaning
  + 1 more
unknown
Description of Work: Replaced about eight feet of rusted, leaking cast iron pipe in basement connected to sewer line. Messy job performed admirably.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$650
Response from Nicholson Plumbing Heating & Air Conditioning Inc
Thank You for giving us the opportunity to serve your plumbing needs. We are glad to hear we met your expectations and the work was performed admirably. Kind Regards, Mike Nicholson
Jeanne S.
06/2014
3.0
plumbing
  + -1 more
.
Description of Work: Installed new toilet, also, installed new sink faucets in bathroom. Shortly after the toilet was in use, (about 1 month later),it would run for about 40 seconds before stopping. I begin lifting off the tank top every time it was used and I would jiggle the handle or move the inside. I called the company a while later and they sent out a young man who was puzzled about the problem and suggested that he replace it with another one. I thought this was a bit unnecessary and called the office to see what could be done. I was taking care of a very ill husband and did not have time to continue calling. No, I would not use them again.
Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
$1,500
David O.
06/2014
1.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Nicholson came for an annual AC checkup/maintenance. Said there were problems and that they would charge an additional $700 to clean the coils, but that they also thought spending $7000 for a new AC would be a good move. Therefore I brought in a second opinion, who for their $150 checkup cleaned the coils without charging the extra $700, and they pronounced the AC system fine. I will never consider Nicholson for any work ever again.
Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
3.0
punctuality
3.0
$150
al j V.
06/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Refrigerator repairs done professionally for a fair price
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Jeanne S.
06/2014
5.0
heating & air conditioning/hvac
  + -1 more
They were honest and efficient.
Description of Work: They fixed my furnace. It was an emergency call because I had no heat.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
YAN L.
06/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Joseph C.
06/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$4,500
Steve B.
06/2014
4.0
plumbing
  + -1 more
.
Description of Work: The repairman was aware of the coupon/deal, but claimed it wasn't valid/appropriate for the service he was providing (repairing a hose on my hot-water faucet). Also tried to upsell the repair with warnings about all of the things that could potentially go wrong. Had my wife been home for the service call, I could imagine the bill being substantially higher...
Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
3.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$100
Karin S.
05/2014
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
unknown
Description of Work: Tyler, came out on a Saturday night around 10pm, was extremely pleasant and fixed the problem. Very respectfull, cleaned up everything afterwards and the quality of his work was excellent. |Came back two weeks later to install two new toilets that he highly recommended and they are great. Same level of ratings as the first visit. |Will absolutely use them again.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Nicholson Plumbing Heating & Air Conditioning Inc
Hi [member name removed], Thank you for choosing Nicholson for your emergency service. We truly value your business and look forward to servicing any of your future plumbing needs. Kind regards, Mike Nicholson
KEITH O.
04/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Replaced a sill c*** that was leaking with a frost free (self-draining) fixture. | |Have used Nicholson before, and the work was - as expected - prompt, professional, and clean.
Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Response from Nicholson Plumbing Heating & Air Conditioning Inc
Dear Member, Thank you for your kind feedback. It's so nice to know that after 5 months have passed, we are still on your mind and left such a lasting impression on you. It was truly our pleasure to assist you and we look forward to continuing to be there for you as your heating and air conditioning company. Thank you, Mike Nicholson
Arunkumar S.
03/2014
4.0
plumbing
  + -1 more
The service was okay.
Description of Work: We had purchased a big deal for Nicholson Plumbing Heating & Air Conditioning. They did a tune up.
Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Neal R.
02/2014
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
.
Description of Work: .
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Stephen H.
01/2014
4.0
plumbing
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$4,300
Carolyn M.
01/2014
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Manav S.
01/2014
5.0
heating & air conditioning/hvac
  + -1 more
Good
Description of Work: Johnny and Charlie were really helpful in diagnosis of combustion related issues. They were very professional and answered all questions in great detail. Good Job!!!
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Praveena K.
08/2013
5.0
heating & air conditioning/hvac
  + -1 more
I liked that he replaced the part.
Description of Work: He had to replace a part in the air conditioner, I forget which part. Not the compressor but something else.
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$249

Contact information

71 Whitney Street, Holliston, MA 01746

http://www.Nicholson-HVAC.com

Service hours

Sunday:
12:00 AM - 12:00 AM
Monday:
12:00 AM - 12:00 AM
Tuesday:
12:00 AM - 12:00 AM
Wednesday:
12:00 AM - 12:00 AM
Thursday:
12:00 AM - 12:00 AM
Friday:
12:00 AM - 12:00 AM
Saturday:
12:00 AM - 12:00 AM

Licensing

Insured
Licensed*

Trade License Number
15892
Trade License Locale
MA
Trade License Authority
Massachusetts Board of State Examiners of Plumbers and Gas Fitters
Trade License Expiration
05/01/2024
Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.

Service Categories

Heating and Air Conditioning,
Plumbing,
Water Heaters,
Generator,
Electrical

FAQ

Nicholson Plumbing Heating & Air Conditioning Inc is currently rated 4.6 overall out of 5.

Sunday: 12:00 AM - 12:00 AM

Monday: 12:00 AM - 12:00 AM

Tuesday: 12:00 AM - 12:00 AM

Wednesday: 12:00 AM - 12:00 AM

Thursday: 12:00 AM - 12:00 AM

Friday: 12:00 AM - 12:00 AM

Saturday: 12:00 AM - 12:00 AM

Nicholson Plumbing Heating & Air Conditioning Inc accepts the following forms of payment: Check,CreditCard,Financing Available
No, Nicholson Plumbing Heating & Air Conditioning Inc does not offer free project estimates.
Yes, Nicholson Plumbing Heating & Air Conditioning Inc offers eco-friendly accreditations.
Yes, Nicholson Plumbing Heating & Air Conditioning Inc offers a 5% senior discount.
Yes, Nicholson Plumbing Heating & Air Conditioning Inc offers emergency services.
Yes, Nicholson Plumbing Heating & Air Conditioning Inc offers warranties.
Nicholson Plumbing Heating & Air Conditioning Inc offers the following services: Plumbing – Water Heaters, Tankless Water Heaters, Drain Cleaning, & Bathroom Remodeling. Heating & AC – Installations, Repairs, High Efficiency, & Mini Split System, Duct Cleaning.
Back Flow Testing. Oil Repairs & Replacements. Well water repairs.

Contact information

71 Whitney Street, Holliston, MA 01746

http://www.Nicholson-HVAC.com

Service hours

Sunday:
12:00 AM - 12:00 AM
Monday:
12:00 AM - 12:00 AM
Tuesday:
12:00 AM - 12:00 AM
Wednesday:
12:00 AM - 12:00 AM
Thursday:
12:00 AM - 12:00 AM
Friday:
12:00 AM - 12:00 AM
Saturday:
12:00 AM - 12:00 AM