Nicholson Plumbing Heating & Air Conditioning Inc

Heating and Air Conditioning, Plumbing, Water Heaters,

About us

Nicholson Plumbing, Heating & Air Conditioning is the company of choice for all your plumbing, heating and air conditioning repair and replacement needs. Our commitment is to you, our customer, and to provide you with outstanding plumbing and HVAC service. You can rest assured with our 100% satisfaction guarantee, 24-hour emergency service, solid warranty and highly trained technicians. Serving the Metro West, MA's service and installation needs. Fully Licensed in MA Plumbing and Gas Fitting. Lic# 30207. Universal EPA Certified & 410A Certified. Fully Insured. Nicholson Plumbing, Heating & Air Conditioning offers a 5% senior discount on service repairs.

Business highlights

25 years of trusted experience
Emergency Services Offered

Services we offer

Plumbing – Water Heaters, Tankless Water Heaters, Drain Cleaning, & Bathroom Remodeling. Heating & AC – Installations, Repairs, High Efficiency, & Mini Split System, Duct Cleaning.

Services we don't offer

Back Flow Testing. Oil Repairs & Replacements. Well water repairs.

Amenities

Warranties
Yes
Senior Discount

5%

Emergency Services
Yes


Accepted payment methods

Check
CreditCard
Financing Available

Photos of past projects

Reviews

4.6559 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
79%
4
8%
3
5%
2
3%
1
5%


Rating CategoryRating out of 5
quality
4.7
value
4.1
professionalism
4.7
responsiveness
4.8
punctuality
4.8

Filter reviews by category

Showing 501-525 of 559 reviews

Susan S.
07/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: I paid for a separate service fee to access the problem and was going to use my coupon for the cost of services but he basically told me that I need a new system, so I don't need the coupon. He was great, but the cost to repair wasn't.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Nicholson Plumbing Heating & Air Conditioning Inc
Hopefully we can earn your trust and business again whether you decide to move forward with those repairs options you were quoted or upgrading your system. We really appreciate you as a customer and thank you for your feedback.

Rachel S.
07/2015
5.0
drain cleaning
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Judith W.
07/2015
5.0
plumbing
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Jim P.
07/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: It was originally planned as a diagnostic service call on a mini split A/C system for the purpose of determining if the system needed a Freon charge. I felt the system wasn't blowing as cold as I thought it should. The tech checked out the system and determined it did not really need a charge but my issue was that the system was sized too by the original installer for the size area it was cooling. The Nicholson tech was very thorough and explained everything to me and presented various options and recommendations. And since he didn't need to perform a complete diagnostics on this relatively new system, he charged me the minimum amount for a service call rather than the original quoted price for system diagnostics. |My only complaint, and it's minor, is that when I originally called to schedule service, I was told they were scheduling 4 to 6 weeks out and that I would get a call when they could schedule me. More than six weeks passed without a call so I called them. They were able to schedule me right then for service a week and a half later. I wished I had called back sooner, but didn't because I was expecting them to call me.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$75

Response from Nicholson Plumbing Heating & Air Conditioning Inc
Thank you for your positive feedback which will certainly help us as we continue to grow as a business. With the high demand for service calls specifically around this season we book out extremely fast, however from time to time we do have appointment cancellations or techs that run ahead of schedule within a short notice. With your feedback we have put into effect to ask customers about their preferred availability therefore if we do have a technician that runs ahead of we can call past customers who have reach out to us and can then schedule for a technician to come out to their home based on the availability that they have provided us with. Thank you again for Choosing Nicholson Plumbing Heating and Air conditioning where we value our customer’s feedback!

Alex W.
07/2015
5.0
plumbing
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$500

Steve L.
07/2015
4.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Replaced a toilet. They did the job fine (feel I was overcharged) and persuaded me into a service contract. However, when I saw a price on Angie's list for another job, I was firmly told they don't match anything on Angie's list even though I said I was their customer through this. |Will not use them again.

Rating CategoryRating out of 5
quality
4.0
value
2.0
professionalism
4.0
responsiveness
4.0
punctuality
3.0


John S.
07/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Remove old furnace/boiler and install new energy efficient Bosch furnace and new hot water heater. Installation went well. However, I had a problem a few days later. Nicholson Plumbing and Heating responded immediately and resolved the problem.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10,000

Rosa S.
07/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: |

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$1,390

Denis M.
06/2015
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
unknown
Description of Work: Good service. Leaky pipe, was offered several options to fix ranging from high to low price. No hard sell when I went with low cost option.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Pamela Y.
06/2015
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
unknown
Description of Work: They changed the faucets in my bathroom and put new shut off valves for washing machine

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,100

Erika C.
06/2015
4.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: I am a new maintenance contract subscriber. Their service person was professional, helpful and friendly. Listened attentively to my concerns and plans for capital improvements to our home. He was able to provide quotes for most things right away but promised prompt follow up on the items that needed more research. | |Only neutral comment was they were supposed to be here between 8 - 8:30 and did not arrive until 9AM with no call.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
punctuality
3.0

Yes, I recommend this pro
$300

Allan M.
06/2015
2.0
drain pipe, plumbing
  + 0 more
.
Description of Work: Quote provided was in my view outrageously expensive. Almost $300 each to replace 2 outside faucets (cost of faucets less than $5 each) and $542 to repair a toilet leak. I fixed the toilet myself in about and hour with parts costing $25. I was required to pay them $55 for their house visit. They had told me about this charge which did not initially concern me because I could not imagine that the cost would exceed the $149 of services that I paid for.
Rating CategoryRating out of 5

Response from Nicholson Plumbing Heating & Air Conditioning Inc
Dear member, I am sorry to read that you are dissatisfied with our services. We strive to offer prompt and exceptional customer service. Our prices reflect the total cost of the installations including parts, labor, taxes and we provide it to you before the work begins with options that way you can make an informed decision. As a professional plumbing company who employs only licensed plumbers we include the cost of them to come to your home, perform the work, and include a warranty for the repairs/installation options we provide . So the cost of them to come to your home is not as simple as a $5 part. We also use parts and materials that are of professional grade which although are usually a bit more expensive are much higher quality. You mentioned a toilet repair for 542 with included uninstalling and reinstalling your existing toilet, and if you recall we also provided you with a couple options and that was the most costly. There was certainly a less expensive solution that we provided you with. Nonetheless I am sorry that you were not completely satisfied with our services. If there is anything we can do to regain your trust please contact me directly, 508-881-1500. Thank you, Alex Nicholson Director of Operations

Robert L.
05/2015
4.0
drain cleaning, plumbing
  + 0 more
.
Description of Work: Cleared our kitchen sink drain, quoted for new disposal but we only cleaned it out for now.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Nora U.
05/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Fixed the and replaced parts on a 25 yr old heating unit.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Rob K.
05/2015
1.0
drain cleaning, plumbing
  + 0 more
.
Description of Work: Unclogged shower drain. |Charged $450 for 10 min job. |Would never have used if didn't have Angies list certificate.

Rating CategoryRating out of 5
quality
2.0
value
1.0
professionalism
4.0
responsiveness
3.0
punctuality
3.0

$450

Marysia G.
04/2015
5.0
heating & air conditioning/hvac, plumbing, water heater repair
  + 1 more
unknown
Description of Work: Emergency water heater replacement on a Saturday. They were great. I was very happy with the responsiveness and service. The price was as expected for service provided.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Tonya B.
04/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Adriane T.
04/2015
5.0
drain cleaning, heating & air conditioning/hvac, plumbing
  + 1 more
unknown
Description of Work: Fixed bathroom sink and snaked drain

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$735

Polly P.
04/2015
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
unknown
Description of Work: Changed out a faulty/old bathtub faucet. Work was fast and professional, guys were very nice and helpful with all my questions.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$399

Alison B.
04/2015
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
unknown
Description of Work: This is the second time that Ryan and Jake came to my house to help. The first time was when my heat went out in January. It took a while to determine the problem but they were able to figure it out; it was a fuse problem in the indoor HVAC unit. The system is old so it will eventually need to be replaced. This time they came to replace the toilet which had been leaking. The toilet was really old and when they were here the first time they said I'd need to replace my toilet soon and they were right. Ryan and Jake are easy to talk to and know what they are doing. They are reasonable and helpful. I like that Jake is working as a high school apprentice learning the trade. It always costs more than you want for these types of things but they did a good job.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$750

Kristen M.
02/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Installed a new furnace. They did a great job. I would definitely use them again.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$7,000

Response from Nicholson Plumbing Heating & Air Conditioning Inc
Dear Customer, We really appreciate the positive review and that you are happy with the furnace that we recently installed for you. We noticed you said you would not use us again in the prompted questions but that you would in your comments. We would be more than happy to service you in the future and look forward to it. Sincerely, Mike Nicholson

Edward W.
02/2015
4.0
heating & air conditioning/hvac, plumbing
  + 0 more
unknown
Description of Work: Replaced shower faucet.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

Response from Nicholson Plumbing Heating & Air Conditioning Inc
Dear Customer, Thank you for your positive review we are happy that we were able to replace your shower faucet and that you are happy with the work. We are looking forward to servicing you in the future. Sincerely, Mike Nicholson

Wendy H.
02/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Serviced my three furnaces. It was done quickly and completely.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Nicholson Plumbing Heating & Air Conditioning Inc
Dear Customer, We wanted to thank you for your positive review we are glad that the maintenances that were done at your home were to your satisfaction and efficient. We are looking forward to servicing you in the future. Sincerely, Mike Nicholson

Christine G.
01/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: I tried Nicholson out using my groupon from Angie's List. I was pleasantly surprised with the level of quality, professionalism and expertise among the team. We have replaced all of our heating and HVAC systems and are very pleased. I highly recommend this business.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Nicholson Plumbing Heating & Air Conditioning Inc
Dear Customer: We are very happy that you tried us out and that you were very pleased with our services. We are excited that we gained a new customer and that you recommend us which is a very high compliment. We look forward to servicing you in the future. Sincerely, Mike Nicholson

Parag J.
01/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: I purchased a $99 deal toward $140 in services for Nicholson Plumbing Co. I had my appointment on 12/24, and an agent from Nicholson visited my home too. But it turned out that no immediate repairs were necessary. So, all I ended up paying them the fee for the visit ($55) (I was told that the Angie's list coupon would not apply toward the initial visit). The $99 deal is unused. I am, however, pleased with Nicholson, and will consider them for services that I may need in the future.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Nicholson Plumbing Heating & Air Conditioning Inc
Dear Customer: We wanted to thank you for your review and we are glad that you were pleased with our services. We did notice that you were able to get a refund for the deal and we hope that is all set. We look forward to servicing you in the future.

Contact information

71 Whitney Street, Holliston, MA 01746

http://www.Nicholson-HVAC.com

Service hours

Sunday:
12:00 AM - 12:00 AM
Monday:
12:00 AM - 12:00 AM
Tuesday:
12:00 AM - 12:00 AM
Wednesday:
12:00 AM - 12:00 AM
Thursday:
12:00 AM - 12:00 AM
Friday:
12:00 AM - 12:00 AM
Saturday:
12:00 AM - 12:00 AM


Licensing

Insured

Licensed*

Trade License Number
15892
Trade License Locale
MA
Trade License Authority
Massachusetts Board of State Examiners of Plumbers and Gas Fitters
Trade License Expiration
05/01/2024

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning,
Plumbing,
Water Heaters,
Generator,
Electrical

FAQ

Nicholson Plumbing Heating & Air Conditioning Inc is currently rated 4.6 overall out of 5.

Sunday: 12:00 AM - 12:00 AM

Monday: 12:00 AM - 12:00 AM

Tuesday: 12:00 AM - 12:00 AM

Wednesday: 12:00 AM - 12:00 AM

Thursday: 12:00 AM - 12:00 AM

Friday: 12:00 AM - 12:00 AM

Saturday: 12:00 AM - 12:00 AM

Nicholson Plumbing Heating & Air Conditioning Inc accepts the following forms of payment: Check,CreditCard,Financing Available
No, Nicholson Plumbing Heating & Air Conditioning Inc does not offer free project estimates.
Yes, Nicholson Plumbing Heating & Air Conditioning Inc offers eco-friendly accreditations.
Yes, Nicholson Plumbing Heating & Air Conditioning Inc offers a 5% senior discount.
Yes, Nicholson Plumbing Heating & Air Conditioning Inc offers emergency services.
Yes, Nicholson Plumbing Heating & Air Conditioning Inc offers warranties.
Nicholson Plumbing Heating & Air Conditioning Inc offers the following services: Plumbing – Water Heaters, Tankless Water Heaters, Drain Cleaning, & Bathroom Remodeling. Heating & AC – Installations, Repairs, High Efficiency, & Mini Split System, Duct Cleaning.
Back Flow Testing. Oil Repairs & Replacements. Well water repairs.

Contact information

71 Whitney Street, Holliston, MA 01746

http://www.Nicholson-HVAC.com

Service hours

Sunday:
12:00 AM - 12:00 AM
Monday:
12:00 AM - 12:00 AM
Tuesday:
12:00 AM - 12:00 AM
Wednesday:
12:00 AM - 12:00 AM
Thursday:
12:00 AM - 12:00 AM
Friday:
12:00 AM - 12:00 AM
Saturday:
12:00 AM - 12:00 AM