MELLO PLUMBING & HEATING

I found his prices high. The quality of his work was satisfactory give the prices. We would agree to a time and he would be a no-show, and 4-5 days later he would tell me he was sick. This happened repeatedly. However, his responsiveness and follow through were unacceptably poor. I was forced to use another plumber to complete the projects in the house that he was supposed to do. He would not return phone calls and would not respond to any text messages. Buyer beware!

They replaced the hot water heater and because it’s a power vent hot water heater it tends to be more expensive than the standard hot water heaters. They did the job in a very timely fashion. The instillation was smooth and the work was very good. We had looked at Angie’s list as well as the consumer check book and they were the first to respond. They did the job expeditiously, responded quickly and were able to perform the complete task in less than 2 hours. We were not happy with their billing.

He arrived late, hung around with other people working and lolly-gagged around with them and wasted a lot of time. He was supposed to come at 9AM and came at a quarter of 10AM. When he submitted his invoice to get paid, he wanted to get paid for eight hours when he only worked six and a half. He debated me about what time he showed up and was extremely stubborn and argumentative. One of the contractors took me to the bank to get money, and when I got back he was outside talking and smoking with one of the other guys. He said he was going to come back and never showed up, and he never finished the job.