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Long's Window Care, Inc

Window Cleaning, Gutter Cleaning, Pressure Washing

About us

Long's Window Care, Inc is a professional window cleaning company based on Boston's South Shore. All 10 of our technicians are employees and are held to very high standards. We do not walk the line most businesses do by having sub-par "employees" who are paid in cash or as sub-contractors thus leaving a homeowner open to liability should something ever happen. We are fully insured for workers comp and general liability to protect every client we service. We suggest all clients request a certificate of insurance from our insurance agent before their day of service.

Business highlights

22 years of trusted experience

Services we offer

Window cleaning, gutter cleaning & power washing.

Amenities



Accepted payment methods

Check

Reviews

4.68 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
75%
4
0%
3
13%
2
13%
1
0%


Rating CategoryRating out of 5
quality
4.9
value
4.6
professionalism
4.8
responsiveness
4.8
punctuality
4.9
Showing 1-8 of 8 reviews

Tom F.
07/2017
5.0
window cleaning
  + -1 more
great job, very professional and neat
Description of Work: windows in my home

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Melanie S.
06/2017
5.0
window cleaning
  + -1 more
We were very pleased with the crew, the quality of work, and the speed at which it was done. Really great work and customer experience for a very reasonable price. Will definitely hire again!
Description of Work: Window cleaning of about 60 windows up to 4 stories.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$650

Mary E.
05/2017
5.0
window cleaning
  + -1 more
Ben and his team were punctual, professional, thorough, pleasant and their work was wonderful. Highly recommend!
Description of Work: Windows cleaned inside and out.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$486

Gita B.
07/2014
5.0
gutter cleaning, window cleaning
  + 0 more
Called to schedule appointment and service provider explained the price structure clearly, and called back promptly to confirm the start date and time. The team arrived early, their onsite estimate matched the over-the-phone estimate, and they gave an accurate time frame for completion of the job. Both team members were polite, careful with our home, patient with our dogs, and courteous. The window are sparkling and the gutters run freely again. Will definitely hire them again in the future.
Description of Work: Cleaned window, wiped screens and sills, cleaned gutters.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$360

Dick G.
11/2013
5.0
window cleaning
  + -1 more
They were on time. They did a really good job. We were totally satisfied with the job.
Description of Work: They cleaned all the windows in our home - exterior and interior.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$330

Jillian R.
08/2013
2.0
window cleaning
  + -1 more
My appt was mistakenly cancelled but I never received any type of follow-up via phone or email. I understand that mistakes happen but I was never offered any type of apology or offered a reschedule. Very disappointing and very unreliable!
Description of Work: After receiving a mailer, I called Nick for an estimate on cleaning my windows and my mothers windows. Nick gave me a great price and I scheduled the work. My mom called to ask a few questions about her job and after a ton of confusion, my mother cancelled her own appt but let the girl know that I was still interested in having my windows cleaned. I emailed Nick a week later to make sure I was still on his schedule and I heard nothing in return. I called a few days after I sent the email and the girl in the office said that my appt was cancelled. Very little apology from her. I never heard back via email or phone from anyone. Terrible customer service!!!

Rating CategoryRating out of 5
value
4.0
professionalism
1.0
responsiveness
1.0

$390

Response from Long's Window Care, Inc
I have to respond to this (after talking to Angies List for quite a while) because this is the reason why I hate online reviews. Always one sided. Norton is not in our service area and I have never sent any marketing to Norton.. This reviewer was moving into a new house and where she was moving from had received a mailer.. neither here nor there but I think important to the story. That was explained in our correspondence. However, because we were going to do 2 jobs as opposed to 1 in the same town - even though it was out of our normal service area I agreed to schedule. When the 2nd job cancelled which was a relative it was explained that we would not be able to do the other job without receiving a higher minimum charge to travel out of our service area. Of course that isn't brought up on the review. Im always trying to better how we do business. This review does not reflect that.

Brenda J.
09/2012
3.0
window cleaning
  + -1 more
His workers were efficient, professional and quick (too quick) I did discuss with Nick Long that I was not completely satisfied with the job and would rate the world a c+. He was responsive and going to have a chat with the workers.
Description of Work: (14) Washing of windows and 3 skylights.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$204

Nicholas L.
06/2012
5.0
window cleaning
  + -1 more
I have been receiving Long's advertisements quite a bit over the last few years and have had a few friends and neighbors use them with favorable feedback so I decided to give them a shot. From the initial phone call with Sheila (their office person) I had a great feeling from the start. She was knowledgeable, friendly and very laid back on the phone. I was quoted over the phone according to my window count with the understanding that if the count changed up or down that it would be confirmed before the service. She gave me a little background on the company and I scheduled.The day of service the guys arrived within the arrival time window Sheila had given me. They were very polite, friendly and seemed to all get along quite well. Troy was the man I dealt with. He went over everything with me, where they were going to start etc. There were 3 guys total on the job - they each took their shoes off at the door, put a drop cloth down under their bucket of solution and were very careful with anything and everything they had to move in my house. The windows came out amazing. I never knew my windows could shine!! They vacuumed my sills as part of their service and wiped my screens down. It was an overall delightful experience. I have since referred them to some friends and family members. I will definitely use them again.
Description of Work: Window cleaning - screens wiped and sills vacuumed

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$899

    Contact information

    P. O. Box 220, Hingham, MA 02043

    WWW.longswindowcare.com

    Service hours

    Sunday:
    Closed
    Monday:
    7:30 AM - 3:30 PM
    Tuesday:
    7:30 AM - 3:30 PM
    Wednesday:
    7:30 AM - 3:30 PM
    Thursday:
    7:30 AM - 3:30 PM
    Friday:
    7:30 AM - 3:30 PM
    Saturday:
    8:30 AM - 12:30 PM

    Licensing

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Window Cleaning,
    Gutter Cleaning,
    Pressure Washing

    FAQ

    Long's Window Care, Inc is currently rated 4.6 overall out of 5.

    Sunday: Closed

    Monday: 7:30 AM - 3:30 PM

    Tuesday: 7:30 AM - 3:30 PM

    Wednesday: 7:30 AM - 3:30 PM

    Thursday: 7:30 AM - 3:30 PM

    Friday: 7:30 AM - 3:30 PM

    Saturday: 8:30 AM - 12:30 PM

    Long's Window Care, Inc accepts the following forms of payment: Check
    No, Long's Window Care, Inc does not offer free project estimates.
    Yes, Long's Window Care, Inc offers eco-friendly accreditations.
    No, Long's Window Care, Inc does not offer a senior discount.
    No, Long's Window Care, Inc does not offer emergency services.
    No, Long's Window Care, Inc does not offer warranties.
    Long's Window Care, Inc offers the following services: Window cleaning, gutter cleaning & power washing.

    Contact information

    P. O. Box 220, Hingham, MA 02043

    WWW.longswindowcare.com

    Service hours

    Sunday:
    Closed
    Monday:
    7:30 AM - 3:30 PM
    Tuesday:
    7:30 AM - 3:30 PM
    Wednesday:
    7:30 AM - 3:30 PM
    Thursday:
    7:30 AM - 3:30 PM
    Friday:
    7:30 AM - 3:30 PM
    Saturday:
    8:30 AM - 12:30 PM