Description of Work: Called provider three times during listed office hours over 3 days and had to leave voice mail messages. We got no response. Even if provider was on vacation they should have a message on voice mail announcing unavailability.
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
Nannette B.
07/2015
4.0
locksmith
 + -1 more
N/A
Description of Work: In previous review I complained that provider did not respond to voice mail messages left over 3 days. Provider did call this morning and apologized for not getting back to me sooner; he was slammed by large project. We had already called another provider so did not use Quinn's, but would consider using him in future based on other Angie's reviews.
Rating Category
Rating out of 5
professionalism
4.0
responsiveness
3.0
Yes, I recommend this pro
martin S.
01/2015
4.0
locksmith
 + -1 more
Someone else did the job. On vacation.
Description of Work: Was not available
Rating Category
Rating out of 5
Dave P.
07/2014
5.0
locksmith
 + -1 more
Great guy! Installed 3 deadbolts for me since my doors didn't originally have them. Plus he fitted my key to them too.
Description of Work: 3 deadbolts installed
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$290
Wendy A.
07/2014
5.0
locksmith
 + -1 more
unknown
Description of Work: Unlocked a door and made keys
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$85
Michele S.
12/2013
5.0
locksmith
 + -1 more
We had them change our locks in our new townhouse and informed us that our deadbolt was no good and anyone could of broken into the house; He took care of that for us also. He provided great service and I thought had reasonable rates; would use this service again.
Description of Work: .
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$83.5
Barbara B.
11/2013
5.0
locksmith
 + -1 more
He was prompt and was put together. He was very respectful and nice. I was impressed.
Description of Work: I had to have my front door and mailbox rekeyed.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Dina W.
06/2013
5.0
locksmith
 + -1 more
What a nice job. I called and lucked out with an appointment the very next day. Stephen was right on time, had everything needed for the job, and did the work promptly and efficiently. He made a couple of recommendations using some options I'd never heard of, that will be very helpful. He also replaced a loose doorknob and fixed a couple of other minor issues that were driving me crazy. I will absolutely use him again for any locksmith type of job, but I have to say I hope I won't have to do this again any time soon.
Description of Work: Service provider lost my house key, so I needed all the locks changed & new keys made.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$210
Harry W.
05/2013
5.0
locksmith
 + -1 more
Excellent service. We were closing on a home and received short notice. Steve was able to meet with us the next day. He walked around the home with us and identified all the locks needing to be changed including one out in a shed we had overlooked. He was on time, courteous, and cost was excellent. He even went out of his way by grabbing a ladder in the back of his van and helping us reset the garage door opener mechanism and lock. This speaks volumes to me about the kind of person he is. I would highly and without reservation recommend Quinn's Locksmith Service. We joined Angie's list as we were moving to a new area and needed reliable people we could trust without the opportunity to refer to local friends and family. The members reviews were spot on and I am happy to take the time to share my experience to help others in the same situation.
Description of Work: Excellent service. We were closing on a home and received short notice. Steve was able to meet with us the next day. He walked around the home with us and identified all the locks needing to be changed including one out in a shed we had overlooked. He was on time, courteous, and cost was excellent. He even went out of his way by grabbing a ladder in the back of his van and helping us reset the garage door opener mechanism and lock. This speaks volumes to me about the kind of person he is. I would highly and without reservation recommend Quinn's Locksmith Service. We joined Angie's list as we were moving to a new area and needed reliable people we could trust without the opportunity to refer to local friends and family. The members reviews were spot on and I am happy to take the time to share my experience to help others in the same situation.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
robert L.
03/2013
4.0
locksmith
 + -1 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$87
Gary G.
12/2012
5.0
locksmith
 + -1 more
When I called I spoke directly to the locksmith who immediately understood our situation. We made an appointment for the same morning and he arrived early. Within 10 minutes the lock in our main door was repaired, and within the hour four other outside doors were re-keyed and new keys made. I couldn't be happier with the service, and recommend without reservation.
Description of Work: I am the Pastor of a church and we needed some outside door locks serviced. One lock was repaired and four were re-keyed.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$169
Joseph D.
07/2012
5.0
locksmith
 + -1 more
From the first phone call they were very punctual. They called me back within an hour, were very professional, and scheduled an appointment for that same week. They were on time to the appointment, and did a really nice job with everything, including cleanup. The thing that most impressed me was how they corrected one misunderstanding. There were two guys working on the job, and I had told them I wanted a key made for all doors. After one guy left, the other one was on his way out and I realized he hadn't made a key for one interior door - I asked if he could do it but he was on his way to another job, so I figured no big deal, I'll get it done later. But to my surprise, the guy who had already left came back a couple of hours later (without me every asking!) and made a couple of keys for me and finished the job, as well as apologizing for that not getting done earlier. And he didn't even charge me for the extra time or those couple of keys! Best customer service experience I've had in a long time and that really proved to me that they value quality of work and customer satisfaction over a quick profit. I will definitely use them again for any locksmith work I need, and would very highly recommend them.
Description of Work: They installed 2 deadbolts, replaced one deadbolt, and replaced 3 door handle key cylinders, and made new sets of keys for all of them.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$315
Melinda D.
05/2012
5.0
locksmith
 + -1 more
It went very well. The locksmith was on time, knowledgeable, suggested ways to save money and his rates were definitely reasonable. I'll remember him if I need this service again or know someone who does.
Description of Work: The locksmith rekeyed all external doors for us in a house we'd just purchased.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Jimmy F.
06/2011
5.0
locksmith
 + -1 more
Got him on the phone first try. Scheduled appt for the next day. He came out as scheduled and did the work. Prompt, professional, an easy experience.
Description of Work: Storm door deadbolt was stuck in locked position. We could not open the door. He took the door apart and readjusted the lock.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$75
Brighid B.
05/2011
5.0
locksmith
 + -1 more
Mr. Quinn was prompt, professional and polite. He had provided an estimate by phone when the appointment was made and he stuck with it when the work was performed. He was able to accommodate a late day appointment to meet my husband at the house after his shift at the hospital. He called ahead to make sure the appointment time was still ok and was able to arrive slightly early when my husband made it home in better time than expected. I would highly recommend Mr.Quinn's service and plan to use him again if the need arises.
Description of Work: Mr. Quinn rekeyed a rim lock on our front door. It is the original door to a 1900 victorian home. He matched the hardware color for the new core and was able to rekey it to an existing house key (matches the back door).
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$60
Sarah M.
02/2011
5.0
locksmith
 + -1 more
I called Quinn's, they returned the call promptly, scheduled an appointment, showed up on time and finished quickly with no mess or fuss. Very easy to work with and I will call them in the future if I need anything.
Description of Work: Replaced 6-7 locks (residential) when we moved into a new house.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$170
Ryan N.
11/2008
5.0
locksmith
 + -1 more
It was great. I called a bunch of locksmiths in the area. I wasn't familiar with what kind of dead bolts I needed. After calling 3 other locksmiths, his quote came in at half of the others. His availability was great. He showed up on time. Everything was done really quickly. He cleaned up after himself. He recommended a good product. I was willing to spend more on a better dead bolt, but he told me that I could get essentially the same lock for a better price if I went with a different brand.
Description of Work: He installed dead bolts in our home.
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Service Categories
Locksmiths
FAQ
QUINN'S LOCKSMITH SERVICE is currently rated 4.9 overall out of 5.
Sunday: Closed
Monday: 9:00 AM - 5:00 PM
Tuesday: 9:00 AM - 5:00 PM
Wednesday: 9:00 AM - 5:00 PM
Thursday: 9:00 AM - 5:00 PM
Friday: 9:00 AM - 5:00 PM
Saturday: Closed
QUINN'S LOCKSMITH SERVICE accepts the following forms of payment: Check
No, QUINN'S LOCKSMITH SERVICE does not offer free project estimates.
No, QUINN'S LOCKSMITH SERVICE does not offer eco-friendly accreditations.
No, QUINN'S LOCKSMITH SERVICE does not offer a senior discount.
No, QUINN'S LOCKSMITH SERVICE does not offer emergency services.
No, QUINN'S LOCKSMITH SERVICE does not offer warranties.
QUINN'S LOCKSMITH SERVICE offers the following services: Keys, Safes, Deadbolts, Access Control, Panic Hardware, Masterkey Systems