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Pipes Plumbing and Heating

Plumbing, Water Heaters

About us

Established in 2008 We started this business out of a sheer desire to provide better quality and better customer service at a fair and affordable price. We have always believed that in order to grow a successful business you must grow the customer base by referrals. Many companies in our industry chase the big job, or are overly concerned with profit margins, but at Pipes Plumbing and Heating customer satisfaction is the first priority. We understand that satisfied customers will be repeat customers.

Business highlights

17 years of trusted experience
Family Owned & Operated
Emergency Services Offered
Eco Friendly

Services we offer

Leak repair; fixture replacement; water heater repair, replacement, installation, and high efficiency also available. Heating service, repair, and installation. High efficiency models are also available. Complete plumbing and heating service. Drain cleaning

Services we don't offer

None

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
PayPal
Visa

Photos of past projects

Reviews

4.910 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
90%
4
10%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.8
value
4.8
professionalism
4.8
responsiveness
5.0
punctuality
4.8
Showing 1-10 of 10 reviews

Brandon R.
08/2023
5.0
water heater repair
  + -1 more
John was very quick and professional. I texted him at 8am with a description of the problem and he had it fixed by 10am the same day. Amazing service, by repairing the water heater he saved me from a costly replacement and installation of a new water heater
Description of Work: Water heater flooded. clean burner assembly.
Rating CategoryRating out of 5
Yes, I recommend this pro

Christine B.
08/2023
5.0
water heater repair
  + -1 more
Used Angi and early next morning John reached out to me. Came same day had to order part was still under warranty. He did all the legwork and part came next day. Replaced the part in 20 minutes and had hot water again. Very quick and easy process. Thank you
Description of Work: Water heater repair.
Rating CategoryRating out of 5
Yes, I recommend this pro

Robert M.
08/2023
5.0
plumbing, water heater repair
  + 0 more
Highly recommend. Excellent work on time and on budget.
Description of Work: Water Heater Replacement
Rating CategoryRating out of 5
Yes, I recommend this pro

Christine M.
08/2023
5.0
water heater repair
  + -1 more
Extremely well done. Quick response and early arrival time. Job done professionally and quickly. Very satisfied.
Description of Work: Replacement of broken water heater.
Rating CategoryRating out of 5
Yes, I recommend this pro

Melissa D.
08/2018
5.0
plumbing, water heater repair
  + 0 more
John was extremely responsive; he was able to come over the same day that we spoke to look at our hot water heater and even replaced it that afternoon! We couldn't ask for more - prompt, efficient, great price. We will definitely use them again!
Description of Work: Hot water heater replacement

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

Stephen B M.
08/2018
5.0
plumbing
  + -1 more
John determined that the problem was the lint filter attached to the washer discharge pipe. Did not ask for payment. Reluctantly accepted tip I insisted on. Punctual, friendly and professional. Only wish ratings went to A+. I would mark all categories A+
Description of Work: clothes washer discharge overflowing

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Chris J.
09/2017
5.0
plumbing
  + -1 more
We were lucky to have met John during an emergency repair to a septic line that got cracked. He was actually the only one out of about 20 plumbers I called that understood the severity of the situation and agreed to come immediately. As it happened we were in the middle of a basement finishing project and decided to have the heat system and water heater replaced in addition to adding a zone of heat. We had already received four or five estimates from other plumbers that ranged widely and John's numbers were the best - which was fortunate because he instilled the most confidence in us by far! We couldn't recommend John more highly, honest and fair businessman, incredibly skilled plumber and a very nice guy to boot. Our new heat/hot water combo unit install is a work of art.
Description of Work: Sewer line repair, boiler system/water heater replacement, new zone of heat added to basement.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Ken P.
06/2017
4.0
plumbing
  + -1 more
I worked with John Frias. He was quick to respond and courteous, emailed me a quote and performed the work quickly at the agreed upon price. His price was fair based on other quotes I got. Thanks John!
Description of Work: Replaced leaking hot water heater

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

Frank W.
05/2017
5.0
plumbing
  + -1 more
Estimate was given the same day as my call.I Was given two choices for the work to be done. The job was scheduled for the following week. John arrived on time. He was professional, courteous and friendly. The work was completed to my satisfaction for the estimated price. I highly recommend Pipes Plumbing and Heating. F.Wall
Description of Work: Needed a new clean-out for "house Trap"

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

John C.
03/2017
5.0
plumbing, water heater repair
  + 0 more
Very good experience. He was professional and helpful, and the work was done nicely.
Description of Work: Replacing a gas water heater.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

    Contact information

    unknown, Haverhill, MA 01835

    http://www.pipespandh.com

    Service hours

    Sunday:
    Open All Day
    Monday:
    Open All Day
    Tuesday:
    Open All Day
    Wednesday:
    Open All Day
    Thursday:
    Open All Day
    Friday:
    Open All Day
    Saturday:
    Open All Day

    Licensing

    Insured

    Licensed*

    Trade License Number
    2310639
    Trade License Locale
    New Hampshire
    Trade License Authority
    New Hampshire: General

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    Yes
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Plumbing,
    Water Heaters

    FAQ

    Pipes Plumbing and Heating is currently rated 4.9 overall out of 5.

    Sunday: Open All Day

    Monday: Open All Day

    Tuesday: Open All Day

    Wednesday: Open All Day

    Thursday: Open All Day

    Friday: Open All Day

    Saturday: Open All Day

    Pipes Plumbing and Heating accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
    Yes, Pipes Plumbing and Heating offers free project estimates.
    Yes, Pipes Plumbing and Heating offers eco-friendly accreditations.
    No, Pipes Plumbing and Heating does not offer a senior discount.
    Yes, Pipes Plumbing and Heating offers emergency services.
    Yes, Pipes Plumbing and Heating offers warranties.
    Pipes Plumbing and Heating offers the following services: Leak repair; fixture replacement; water heater repair, replacement, installation, and high efficiency also available. Heating service, repair, and installation. High efficiency models are also available. Complete plumbing and heating service. Drain cleaning
    None

    Contact information

    unknown, Haverhill, MA 01835

    http://www.pipespandh.com

    Service hours

    Sunday:
    Open All Day
    Monday:
    Open All Day
    Tuesday:
    Open All Day
    Wednesday:
    Open All Day
    Thursday:
    Open All Day
    Friday:
    Open All Day
    Saturday:
    Open All Day