very well except that I had to wait for a long time to speak with a representative and then she was back and forth between another client and me.
Description of Work: No work was done. I just visited their warehouse.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
Elena G.
06/2016
5.0
countertops, remodeling, marble & granite
+ 1 more
Because we were moving into a new construction townhouse, we didn't have an option of who to go with for our vendors. Marcos of Natural Stone+ had to be our granite fabricator and he was the only vendor that I went back for future work. First day we met he said his aim was to make the customer happy and he didn't disappoint. He was committed and very pleasant to deal with. He did my bathroom vanities and kitchen countertops with a granite backsplash in my new home. His workmanship is a piece of art as he made sure the seams looked good and there was perfect continuation of the complex granite pattern (we chose Fusion). I hired him again to do a granite vanity for my parents that came out great. I would highly recommend him.
Description of Work: Installation of granite and quartz countertops
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$300
Penny E.
09/2015
2.0
marble & granite
+ -1 more
We moved into a new, but pre-owned home. The previous owners were only here for 3 weeks, but we did not move in until 3 months later. When we moved in, I noticed that the granite counter tops were not sealed. Since we were not under the builder's warranty, as a second owner, I called the company direct. They never called back. Finally, I got the builder rep to call them, and they did come promptly. They did come back and reseal the granite. However, the granite was still not sealed. We tried to reseal it 2 more times, ourselves, with a product they recommended, to no avail. I called the owner of the company, but received no response. I now have a very stained countertop, that is going to cost $1000 to repair (quoted by someone else). Don't know what is wrong with this granite, but it should be replaced...
Description of Work: Resealed a marble counter top that they had installed, but had failed to seal
Rating Category
Rating out of 5
quality
1.0
professionalism
2.0
responsiveness
2.0
punctuality
4.0
Diane D.
10/2013
5.0
countertops, marble & granite
+ 0 more
Absolute quality workmanship and product. This countertop fits precisely to the walls. He took extra care to have the pattern "flow" across all the counters. It looks amazing! Bob was terrific with sales and purchase order. He took time to call the stone yard to suggest some styles that would match my wishes .Marco was great, polite and worked hard to make it work in a tight schedule. Good company to deal with all around. Thank you from Diane!
Description of Work: Marco came to fabricate a template for the kitchen counters. Then cut and fit the counters and island.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,500
Clara D.
07/2013
5.0
countertops, marble & granite
+ 0 more
From the time that I met Bob O Neill in the Plaistow show room, to picking out the actual slab with Marcos Aguilar at the yard in Tewksbury, the experience was fun. It is great to be working with them again.
Description of Work: The above price only reflects part of the cost as our relationship is ongoing. Natural Stone supplied and installed the granite in my kitchen and bathroom during a remodel on 2009. I am currently building a new house and will be using them again. at another time, I had a marble hearth that was damaged. Francesco repaired it so that it is as good a new.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,000
Nelsy G.
04/2013
5.0
countertops, marble & granite
+ 0 more
I absolutely love my kitchen and bathrooms after Marcos and his crew finished installing the counter tops. I was a bit afraid because I had picked a slab of granite that was not long enough to cover the length of my kitchen. I knew there would be a seem and I did not want it to be noticeable. There was no need to worry , I could not have asked for better workmanship. The seem is almost invisible!! I highly recommend Marcos and his crew for counter top kitchen and bathroom work. Marcos spends as much time as you need with you, answering your questions and making sure you will be happy with his work. He is very professional and was able to schedule my work quickly and do it on time. The crew was very conscientious and picked up after themselves. I spent a long time researching and getting estimates from various places (larger outfits) and Marcos was the most reasonably priced. Overall I give Marcos an A+
Description of Work: Marcos and his crew installed granite counter tops on our kitchen an bathroom vanities.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
meredith G.
07/2012
5.0
countertops, marble & granite
+ 0 more
As above, a great experience overall. Silestone isn't cheap, but Natural Stone Plus performed this installation within a budget and did a great job.
Description of Work: Went with Natural Stone Plus over a big box store due to responsiveness of sales staff, price, availability for measuring and installation. Little more than two weeks after initial contact I have a new countertop on a kitchen island. Franco was accommodating with scheduling his workers around the availability of an electrician. The workmen ensured that the cooktop fit perfectly, and they waited while the electrician performed his work to ensure a smooth conversion from electricity to gas. The silestone top was a perfect match with an installation from 7 year ago. Would certainly work with them again.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,500
Nancy R.
06/2012
5.0
countertops, marble & granite
+ 0 more
He was fantastic. One couldn’t deal with a nicer man like him. He is just perfect. I love looking at my bathroom. I would use him again when I do my kitchen. He was just wonderful and his work was wonderful. My husband was an art teacher. He matched all the veins going up the back-splash that was there on the granite. It looks gorgeous and just beautiful. I usually keep complaining about how rotten things are but I can't say enough about him. It is exotic granite. At every step of the way he kept asking if we were happy and if it was going to work for us. He was very talented.
Description of Work: Marcos Aguilar from Natural Stone Plus did our vanity. He made a bench seat and soap dishes out of granite.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Marble and Granite,
Countertops and Backsplashes,
General Remodeling,
Cabinet Making
FAQ
NATURAL STONE PLUS is currently rated 4.6 overall out of 5.
Sunday: Closed
Monday: 9:00 AM - 5:00 PM
Tuesday: 9:00 AM - 5:00 PM
Wednesday: 9:00 AM - 5:00 PM
Thursday: 9:00 AM - 5:00 PM
Friday: 9:00 AM - 5:00 PM
Saturday: 9:00 AM - 4:00 PM
NATURAL STONE PLUS accepts the following forms of payment: Check,Discover,MasterCard,Visa
Yes, NATURAL STONE PLUS offers free project estimates.
No, NATURAL STONE PLUS does not offer eco-friendly accreditations.
No, NATURAL STONE PLUS does not offer a senior discount.
No, NATURAL STONE PLUS does not offer emergency services.
No, NATURAL STONE PLUS does not offer warranties.
NATURAL STONE PLUS offers the following services: Kitchen Counter Tops • Bathroom Vanities • Jacuzzi's • Bars • Showers • Tubs • Tables • Fireplace Hearth and Surrounds • Mantles and more!