ALLEN TILE

Ceramic Tile, Kitchen and Bath Remodeling, General Remodeling,

About us

ESTABLISHED IN 1991, ALLEN TILE PROVIDES EXPERT INSTALLATION OF CERAMIC, PORCELAIN, GLASS MOSAICS, QUARRY, AND ALL NATURAL STONES. **WE SPECIALIZE IN CUSTOM SHOWERS AND STEAM ROOMS**. EXPERT REPAIRS DONE ON TILE FLOORS, TILE WALLS, TILE SHOWERS. GIVE ALLEN TILE A CALL FOR YOUR NEXT TILE PROJECT!

Business highlights

34 years of trusted experience
Family Owned & Operated
Emergency Services Offered

Services we offer

EXPERT INSTALLATION OF TILE FLOORS, BACKSPLASHES, TUB WALLS, & TILE SHOWERS. COMPLETE BATHROOM REMODELING AVAILABLE. WE OFFER A FULL LINE OF SUBCONTRACTORS.

Amenities

Free Estimates
Yes
Emergency Services
Yes


Accepted payment methods

Check

Photos of past projects

Reviews

4.716 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
94%
4
0%
3
0%
2
0%
1
6%


Rating CategoryRating out of 5
quality
4.8
value
4.6
professionalism
4.7
responsiveness
4.9
punctuality
4.9

Filter reviews by category

Showing 1-16 of 16 reviews

Valerie R.
10/2023
5.0
ceramic tile
  + -1 more
Allen tile did a fantastic job. I am so impressed with the hard work put into this job. The tile looks absolutely gorgeous! All the work that was done was completed to perfection. I was also comfortable leaving Kevin in my home when I was gone which was a huge plus to have someone you can trust. I would recommend Allen tile to anyone.
Description of Work: Demo, prep and floor tile installation, shower tile installation, ceiling, trim, wall work

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10,000

Response from ALLEN TILE
Customer hired a friend of a friend. He said he has been doing remodeling for 20 years. I set up an appointment to look at the bathroom. Absolute disaster. Customer was extremely disappointed. I gave her the quote. She told me she didn’t trust anyone. I said the bathroom could be transformed, she agreed. Three weeks later, she was totally elated! She said you have restored my faith in people.

Richard B.
09/2018
5.0
ceramic tile, handicap equipment
  + 0 more
Perfectly! I had recently become disabled and was taking my showers in a chair, with only suction cup grab bars to steady myself on. Kevin very kindly worked me into his busy schedule right away. He arrived right on time and, as he always does, got right to work. Kevin was done in the time I figure it would take me to do one. All are exactly where I wanted them and all are rock solid. BTW I had researched grab bars and purchased them myself.
Description of Work: Install 5 grab bars in tiled stall shower

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Lisa R.
07/2017
5.0
ceramic tile
  + -1 more
The job was done very well.
Description of Work: kitchen backsplash tile

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Allison V.
04/2017
5.0
ceramic tile, plumbing, home remodeling
  + 1 more
Kevin was a first-rate professional, extremely knowledgeable, a great communicator and meticulous about his work. He takes a great deal of pride in the finished product, and it definitely shows! On top of all of this, he is a really nice person to do business with. I would hire him again in heartbeat to do any tile work in my home.
Description of Work: Built custom mud job shower

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Michael Z.
10/2016
5.0
ceramic tile, remodeling, home remodeling
  + 1 more
Kevin did a great job with the tile we chose. He paid attention to the little details that make a big difference, like pulling the baseboards and tiling up to the walls and then replacing with new baseboard trim. He installed the new vanity we had chosen and tiled under it, instead of around it as the original builder had done. When there was a gap between our cabinets and the floor he worked with us to select the right shade of trim pieces to make it look finished. Our front door needed a special piece made to overlay the tile which he also did. He even helped repair (replace) a leaky valve for the washing machine in the laundry. Bottom line is we could not have been happier with the job. The only caveat for other readers is that he works alone and you'll need to allow slightly longer for the job than others might quote. You won't regret it if you can budget the time.
Description of Work: We planned to replace all the tile in our first floor - Kitchen, bathroom, laundry, entry way and eat in area, which was a fairly extensive undertaking.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Michael Z.
10/2016
5.0
ceramic tile, plumbing
  + 0 more
Kevin works solo, so the job took about 1 month. During this time we did not have our stove, laundry, dishwasher and our fridge was in our family room. Someone with a larger crew would have finished faster, but the quality of the work is outstanding. We liked the work so much, we hired Kevin to come back and install a glass tile backsplash in our kitchen. Kevin even helped repair a leaking valve in the laundry and the soggy wall it caused as well as install a new vanity and toilet in our bath. I'd give him my highest recommendation.
Description of Work: We had Kevin re-tile basically our entire main floor area and a small bath totaling over 700 Square feet. It involved ripping up the old tile and sub floor and installing a new membrane and wood-look rectified tile and honed hexagonal Carerra marble that we purchased. Our laundry area and three closets were also included in the tiled area. Kevin pulled all the baseboard trim so there is no grout joint at the baseboard which even the original contractor had not done (we are the original owners)

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$16,000

Mario I.
10/2015
5.0
ceramic tile, remodeling, home remodeling
  + 1 more
hat
Description of Work: We remodeled our kitchen and had about 1100 sf of 6 by 36 porcelain tiles to installed. I called Kevin, he gave me a good breakdown of the prices. (ie. tile installation, crack suppression membrane installation, leveling the area, etc). Unfortunately, when it came time to hire him, Kevin had a knee injure and could not do the work.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,000

Ted G.
06/2015
5.0
ceramic tile, remodeling, ceiling fans, home remodeling
  + 2 more
A 2-thumbs up review for Kevin Allen Tile, both in terms of quality and cost. He recently re-tiled our bathroom, and did a fantastic job. Kevin discovered a problem with the underlayment and made unexpected repairs at a very reasonable cost. Kudos for his careful work and attention to detail. In addition, he was pleasant to work with, timely, and solid on communication. We will be hiring Kevin again for future projects.
Description of Work: Tiling of bathroom walls and floor.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,500

Ted G.
06/2015
5.0
remodeling
  + -1 more
A 2-thumbs up review for Kevin Allen Tile, both in terms of quality and cost. He recently re-tiled our bathroom, and did a fantastic job. Kevin discovered a problem with the underlayment and made unexpected repairs at a very reasonable cost. Kudos for his careful work and attention to detail. In addition, he was pleasant to work with, timely, and solid on communication. We will be hiring Kevin again for future projects.
Description of Work: Tiling of bathroom walls and floor.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,500

carol P.
06/2015
5.0
home remodeling
  + -1 more
Kevin was on time provided good work. Very happy with the outcome. I would recommend his services to anyone.
Description of Work: tile work in our shower

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$195

Katy H.
04/2015
5.0
ceramic tile, flooring contractor
  + 0 more
Kevin is great, he responded quickly and was able to squeeze us in as it was a small job we were looking to move fast. We had already purchased the new tile and removed the old tile, we noticed some damage around the toilet area and Kevin replaced the subfloor and them applied a new level underlayment. Kevin arrived on time each day and worked efficiently finishing up in just a couple of days.We are very happy with the results.
Description of Work: Prepped and re-tiled the floor of our hall bathroom. Replaced sub-floor and new underlayment, tiled & grouted white penny-round.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$900

Evelyn B.
04/2015
5.0
ceramic tile, plumbing, remodeling, home remodeling
  + 2 more
Great. I would recommend Kevin.
Description of Work: Installed tile over tile in a shower, cut hole for new valve, replaced ceramic fixtures and sink faucet.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Robert R.
10/2014
1.0
glass repair, home remodeling
  + 0 more
Allen Tile Co. delivered an unsafe, unusable shower Kevin Allen, of Allen Tile Co., was hired as a sub-contractor by Ed the Plumber, who had responsibility for our job. Kevin Allen started with exposed studs surrounding a newly installed acrylic base with drain. He learned that Ed the Plumber, who installed the base, failed to ensure the base was level and it did not have adequate support under the base so it would be solid. The base would flex, creak, and the drain would move when weight was put on it. Instead of addressing these 2 problems when they could have easily been fixed, Kevin Allen proceeded with installation of the Swanstone walls. After the walls were installed, sealed and the trim work completed, Kevin Allen Tile told us about the faulty installation of the base. The unleveled base created a multitude of unnecessary problems for the door installation. This resulted in days of extra time by Kevin Allen, for which he wanted an additional fee. When Kevin Allen finely told us the door installation was complete, we were dismayed that the doors would not stay shut or stay open and they were swinging horizontally at the bottom because they were above their tracks, not in the tracks. After reading the manufacturers instructions, it was obvious to me that Kevin Allen Tile did not install the door header correctly. Kevin Allen Tile Co. returned 3 days later with no tools. I showed him the problem and the manufacturers instructions about the correct way to install the header. With no apologies for his oversight, he worked several more hours, using my tools and my help. Eventually the doors were installed as specified by the manufacturer. However, because the base was so far off level the doors were still dysfunctional. Kevin Allen’s failure to communicate with Ed the Plumber about the faulty base and his inability to correctly install the shower doors wasted days of extra labor which could have been avoided. His failure to address known problems early in the renovation process greatly contributed to the expensive measures we are now taking to get this shower into an acceptable form. Request for partial reimbursement from Kevin Allen Tile Co. and Ed the Plumber have been ignored.
Description of Work: Install Swanstone walls for a walk-in shower Install fixtures inside shower Install sliding glass shower doors

Rating CategoryRating out of 5
quality
3.0
value
2.0
professionalism
1.0
responsiveness
3.0
punctuality
4.0

$3,000

Response from ALLEN TILE
Customer was told about the unlevel shower pan installed by the plumber from the beginning. Customer said to proceed with the job. Allen Tile installed Swanstone shower walls with accessories, perfectly. Customer had a set of shower doors to install. Allen Tile told the customer, shower doors should be installed on level surfaces. Customer never told Allen Tile to stop installation. Allen Tile installed the shower doors. When Allen Tile finished the job, the customer was pleased with the install of products. Allen Tile followed up with a call to the customer, a month later! Customer never called back. Six weeks later, Allen Tile receives a letter from the customer. It was a copy given to the plumber initially. After reading the letter, Allen Tile called the customer immediately. Allen Tile told the customer, if your so unhappy, how come you waited so long and not return my phone call? Told customer this was the plumber's fault. Customer never called back. How can a problem be resolved if customer never calls you back, but demands money! Allen Tile's reputation speaks for itself!

Richard B.
10/2014
5.0
ceramic tile, drywall, glass repair, ceiling fans, home remodeling
  + 3 more
.
Description of Work: Kevin re-grouted a stall shower for us. It came out beautifully, the shower is looking new. Not a real chit-chatty guy, but very pleasant. He comes in and gets right to work. | |Over the years we have had Kevin do several jobs for us. He completely gutted a leaky stall shower, replaced rotted sub floor, replaced the floor pan, rebuilt the walls using cement board instead of the original drywall, and re-tiled the ceiling and 3 walls. And he installed a fan and a glass shower door. The shower looks fabulous 10 years later and not a drip of leaking. | |We always recommend Kevin whenever anyone asks about tile work!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Response from ALLEN TILE
A very nice family. Allen Tile appreciates their business. Allen Tile strives to give the customer a quality job.

Richard B.
10/2014
5.0
ceramic tile, drywall, glass repair, home remodeling
  + 2 more
.
Description of Work: Kevin regrouted a stall shower for us. It came out beautifully, the shower is looking new. Not a real chit-chatty guy, but very pleasant. He comes in and gets right to work. | |Over the years we have had Kevin do several jobs for us. He completely gutted a leaky stall shower, replaced rotted subfloor, replaced the floor pan, rebuilt the walls using cement board instead of the original drywall, and retiled the ceiling and 3 walls. And he installed a fan and a glass shower door. The shower looks fabulous 10 years later and not a drip of leaking. | |We always recommend Kevin whenever anyone asks about tile work!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Richard S.
08/2014
5.0
ceramic tile, home remodeling
  + 0 more
It went very well . All aspects of services were completed on date and time as agreed to . Workmanship on the entire project was professional with careful consideration for cleaning up worksite each day Have used Allen tile in the past ,and will gladly recommend them to anyone
Description of Work: Removed old tile floor from concrete slab floor. Cut hole in slab to move toilet. Leveled floor and reset new tile floor

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Response from ALLEN TILE
Allen Tile appreciates the customer's review. Whether a large or small job,, Allen Tile strives to give the customer the professional service they deserve.

    Contact information

    40 IDORA AVE , Haverhill, MA 01832

    http://allentile.com

    Service hours

    Sunday:
    8:00 AM - 6:00 PM
    Monday:
    8:00 AM - 8:00 PM
    Tuesday:
    8:00 AM - 8:00 PM
    Wednesday:
    8:00 AM - 8:00 PM
    Thursday:
    8:00 AM - 8:00 PM
    Friday:
    8:00 AM - 8:00 PM
    Saturday:
    8:00 AM - 6:00 PM

    Licensing

    Bonded

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Ceramic Tile,
    Kitchen and Bath Remodeling,
    General Remodeling,
    Plumbing,
    Glass and Mirrors,
    Ceiling Fans,
    Drywall,
    Home Healthcare - Disability Equipment & Services,
    Flooring Sales and Installation,
    Marble and Granite

    FAQ

    ALLEN TILE is currently rated 4.7 overall out of 5.

    Sunday: 8:00 AM - 6:00 PM

    Monday: 8:00 AM - 8:00 PM

    Tuesday: 8:00 AM - 8:00 PM

    Wednesday: 8:00 AM - 8:00 PM

    Thursday: 8:00 AM - 8:00 PM

    Friday: 8:00 AM - 8:00 PM

    Saturday: 8:00 AM - 6:00 PM

    ALLEN TILE accepts the following forms of payment: Check
    Yes, ALLEN TILE offers free project estimates.
    Yes, ALLEN TILE offers eco-friendly accreditations.
    No, ALLEN TILE does not offer a senior discount.
    Yes, ALLEN TILE offers emergency services.
    No, ALLEN TILE does not offer warranties.
    ALLEN TILE offers the following services: EXPERT INSTALLATION OF TILE FLOORS, BACKSPLASHES, TUB WALLS, & TILE SHOWERS. COMPLETE BATHROOM REMODELING AVAILABLE. WE OFFER A FULL LINE OF SUBCONTRACTORS.

    Contact information

    40 IDORA AVE , Haverhill, MA 01832

    http://allentile.com

    Service hours

    Sunday:
    8:00 AM - 6:00 PM
    Monday:
    8:00 AM - 8:00 PM
    Tuesday:
    8:00 AM - 8:00 PM
    Wednesday:
    8:00 AM - 8:00 PM
    Thursday:
    8:00 AM - 8:00 PM
    Friday:
    8:00 AM - 8:00 PM
    Saturday:
    8:00 AM - 6:00 PM