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Dryer Vent Wizard of South Eastern MA

Dryer Vent Cleaning, Appliance Repair

About us

Additional email - bob@MADryerVent.com Homeowners with clogged dryer vents typically experience longer drying cycles resulting in $18-$24 more per month in energy costs. Additionally, over 15,000 dryer fires occur each year, with failure to clean being the leading factor. The trained professionals at Dryer Vent Wizard specialize in cleaning, repairing, altering and installing dryer vent lines. It’s all we do, so we have the right knowledge, tools and techniques to do the job right. An informed decision is the best decision… download our Dryer Fire Warning Signs brochure (PDF below). Additional phone number - (916) 519-4569. Additional DBA - Ventesia Professional LLC.

Business highlights

20 years of trusted experience

Services we offer

Dryer vent cleaning, installation, repair & inspections.

Amenities

Warranties
Yes
Senior Discount

$10



Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.417 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
76%
4
0%
3
0%
2
6%
1
18%


Rating CategoryRating out of 5
quality
4.4
value
4.4
professionalism
4.6
responsiveness
4.9
punctuality
4.9
Showing 1-17 of 17 reviews

Claudine B.
01/2019
5.0
dryer vent cleaning
  + -1 more
The technician arrived just before the time window that we'd been given. I was not home when the cleaning was supposed to be done, so one of the other unit owners in my building tried to let the technician in. After having trouble unlocking my door, he proceeded to clean the dryers in the other 2 units, reserving mine for a later date. We were able to rescheduled within a week despite the fact that it was New Year's week. And Bob honored the price he originally quoted me, even though it was contingent on servicing all 3 units at once.
Description of Work: Dryer vent cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Randy S.
01/2018
5.0
dryer vent cleaning
  + -1 more
Johnnie came to our condo for dryer vent cleaning. He was very professional, friendly, and punctual. He inspected our vent and said that nothing need to be done. Wow!! Most companies would have done the work for no reason and charged us. His actions showed his honesty and trustworthiness. We will definitely call Dryer Vent Wizard again next year!!
Description of Work: Annual dryer vent cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$49

Karen F.
07/2017
5.0
dryer vent cleaning
  + -1 more
They did a very good job. They were clean, efficient and reasonably priced.
Description of Work: My dryer broke and they sent a handyman. They then told me that I needed to clean out my dryer vent which blew out my dryer. They cleaned my dryer vent and got me fixed up.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Nathaniel P.
06/2017
5.0
dryer vent cleaning
  + -1 more
They did a great job!! Highly recommend
Description of Work: Dryer vent cleaning
Rating CategoryRating out of 5
Yes, I recommend this pro

Diane R.
05/2016
5.0
dryer vent cleaning
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Rick M.
02/2016
5.0
dryer vent cleaning
  + -1 more
unknown
Description of Work: They reviewed the output of our dryer and determined the issue was not the vent. Were professional in not performing a service we didn't need.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60

WALTER K.
06/2014
1.0
dryer vent cleaning
  + -1 more
He came into my condo & turned on the dryer . He said he would send a brush down from roof and the dryer will blow lint up to the roof. My condo is on the top floor the roof is only a few feet above my ceiling. I thought this was great he did not have to pull my dryer out and make a mess. Three days later I wanted to clean around the dryer so I pulled it out I thought I might disconnect the hose and take a look . I was shocked to see one inch of lint lining the hose . I took a picture with a ruler in the picture . I then with my hand pulled enough lint to 1/2 fill a five gallon bucket . I complained to the condo management their answer was to send Dryer Vent Wizard back to do it again. I told management that I have taken care of it myself. Dryer vent fires are one of the leaning causes of house fires . We hire people like Dryer Vent Wizard to keep us safe from fire . He may have removed some lint from my vent but he left enough behind to fuel a good size fire . He should have come back and checked to see if the vent was clean. I am also concerned that the other condos in the building are in the same condition . It does not make me feel safe
Description of Work: He was supposed to clean dryer vent pipe.

Rating CategoryRating out of 5
quality
1.0
value
4.0
professionalism
1.0
responsiveness
4.0
punctuality
5.0

$75

Alexia R.
02/2014
5.0
dryer vent cleaning
  + -1 more
N/A
Description of Work: N/A

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$110

Sara B.
10/2013
5.0
dryer vent cleaning
  + -1 more
The inspection was thorough and the technician even discovered a leaking pipe in my basement that I wasn't aware of while he was checking the vent. He explained everything that he would be doing and gave me a price quote before anything was done. He was on time, pleasant and efficient. The cleaning and the repair in a very reasonable amount of time and I was happy with the outcome. I would definitely use them again.
Description of Work: Inspected and cleaned the dryer vent and repaired the dryer duct

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$280

Elaine F.
12/2012
1.0
dryer vent cleaning
  + -1 more
. I feel like we were robbed. $800.00 per hour for vaccuming out dryer vents. Something is clearly wrong with that. I will never do business with this company again.
Description of Work: Jeff arrived on time, spoke briefly with my husband and got to work vaccuming the hose and the vent. He was finished in less than 20 minutes. He then sat in our driveway for another 15 minutes. That equates to over $800.00 per hour. WE have not had them clean our vent 3 times in the past 5 years as they stated and we would never hire them again. They are grossly overcharging for a 15 minute process. That is exactly how long it took. The only thing he did was vacuum the dryer vent from outside.

Rating CategoryRating out of 5
quality
1.0
value
1.0
responsiveness
5.0
punctuality
5.0

$215

Response from Dryer Vent Wizard of South Eastern MA
Thank you for your feedback and for your repeat business (this is the 3rd time we have cleaned your dryer vent over the past 5 years). Our technicians perform a complete inspection of your dryer vent and give a full written proposal of all of the work to be performed including price. We go over the proposal with the customer prior to any work being done. We cleaned both your dryer lint cavity and the entire dryer vent line (we clean the vent with brushes which scrub clean the dryer vent). We also take the dryer air flow readings before the cleaning and after the cleaning to be sure the dryer is running safely and efficiently. The air flow readings we took from your vent were 1062-FPM before the cleaning and 2263-FPM after the cleaning which showed a good increase in air flow which will now allow your dryer to run more efficiently decreasing the time it will take you to dry a load of laundry. Again thank you for your feedback and for your repeat business, we hope we can keep you as a customer.

Cathryn L.
08/2012
5.0
dryer vent cleaning
  + -1 more
They are great. The owner was the one who came out and he was very punctual as well as very cordial. We appreciated that he took the time to educate us on what needed to be done and what things were probably unnecessary. He was willing to use the supplies that we had purchased rather than trying to up sell us to buy his supplies. He was wonderful and great. He was quick and clean. He did a good job.
Description of Work: We hired Dryer Vent Wizard to clean the dryer vent and they took care of the dryer line.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Alexandra P.
06/2012
1.0
dryer vent cleaning
  + -1 more
I called them and they made an appointment with me at around 3 in the afternoon. It was already 4 they still weren't around so I called them and they told me that the technician wasn't aware of the appointment so they would have to reschedule and I was not in the mood for that. I sat that whole Saturday waiting for them.
Description of Work: I called them and they made an appointment with me.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Response from Dryer Vent Wizard of South Eastern MA
I once again apologize for the confusion on this appointment. The appointment was not on our schedule and we had no record of the appointment being made. I'm sure if we were given an opportunity you would be happy with our service as you were in 2008 when we first serviced your dryer vent. We strive for 100% customer satisfaction and it is upsetting that we were not able to achieve this with you.

Michael S.
07/2011
5.0
dryer vent cleaning
  + -1 more
It was taking about 80 minutes to dry a load of clothes in the dryer. At first I had an appliance repair person look at it, but he discovered that the problem lay with the vent--it was hardly venting. He recommended Dryer Vent Wizard, and after checking Angie's List, I decided to give them a try. The person from Dryer Vent Wizard who did the installation at first tried to send the exhaust out through attic on the side of the house nearest the dryer (near where the original exit had been). But that attempt failed, so he decided that the best way to proceed was to exit through the attic from the side of the house, a much further distance (and more expensive solution) but one that would still provide sufficient air flow. He did the work that day and, with my approval, lay the venting on the attic floor. A few days later, I called the company and asked if they could re-locate the vent off the attic floor and instead suspend it from the rafters of the roof where it would be less prone to getting damaged and less in the way. I spoke with the owner, I believe, and he said he would do it. A few days later the job was done--at no extra charge. The dryer now dries a load of clothes in about a half hour! I am thoroughly pleased with this vendor--expert knowledge, reliable, went the extra mile, and gave me an Angie's List discount.
Description of Work: Replaced an attic dryer vent that was not functioning correctly. Rerouted the exhaust by installing a rigid vent that ran the length of the attic and out through the side of the house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

Philip M.
01/2011
2.0
dryer vent cleaning
  + -1 more
No other vendors I called charged for a quote and neither should Dryer Vent Wizard. There are plenty of other vendors that can be found on Angie's list that will do a good job without having to pay for a quote or feel pressure to agree immediately to having work done to avoid paying for a quote.
Description of Work: I called to get a quote on dryer vent installation. Dryer Vent Wizard stated that their policy is to charge $39 to come down and give a quote. This charge would only be waived if I decided for them to do the work right then. However, this would have obviously prevented me from getting any other quotes for comparison.

Rating CategoryRating out of 5
value
2.0


Response from Dryer Vent Wizard of South Eastern MA
Dryer Vent Wizard charges a $39 service fee to come out and perform a thorough inspection and give a written proposal detailing exactly what work needs to performed. The fee is waived if work is done so it helps us keep our pricing competitive as we are not running around giving estimates. There is no pressure involved in our service as we strive for 100% customer satisfaction.

Marybeth B.
11/2010
5.0
dryer vent cleaning
  + -1 more
Jerry McCarthy and Kevin tackled the very gnarly problem of replacing old dryer ducts in our 120 year old condo building. Before installing new ducts they had to use seasoned diagnostic and detective skills to discern where the old ducts led and how they connected to the condo above. If that were not challenge enough, threading the new ducts through two stories of invisible obstacle strewn brick walls would have brought less hardy men to their knees. They arrived on time and labored with determination consulting with me on decisions. They chose to honor the original estimated price although they worked long beyond the original time frame into the evening. Good old fashioned on time, respectful, courteous fairly priced service.
Description of Work: Replace old dryer ducts with new ones in two condo units where ducts were connected and at various points extremely difficult to find as they snaked their way through a wavy path behind 120 year old brick walls.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

PETER & SIGRID T.
10/2010
5.0
dryer vent cleaning
  + -1 more
.
Description of Work: Replaced piping and cleaned

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

BARRY C.
07/2010
5.0
dryer vent cleaning
  + -1 more
Everything about the experience was positive. The company is part of a chain and their whole attitude is very professional. I would recommend them to anyone with dryer or vent problems.
Description of Work: Because our dryer was overheating, Dryer Vent Wizard was recommended as a possible solution. When I called, my appointment was set with a technician for the following day. The woman making the appointment was personable, efficient and professional. I was sent an email with the appointment details which called for the technician to come between 11AM and 3PM. Just after 11 AM on the appointment day, I received a call from the technician telling me he would be there in an hour, which he was. He examined the dryer vent hookup and explained that more than 80% of dryer problems stem from venting issues. The vent that led from the dryer to the connection in the ceiling was plastic, which has not been approved for use for 15 years. He examined the part of the vent in the attic and found it was solid aluminum so no replacement would be recommended. He then went to the outside vent and measured the airflow. Recommended flow is 1500 feet per minute and our flow was down to 850. He wrote up a proposal to replace the venting from the dryer to the ceiling with rigid aluminum and then cleaning the entire venting tubing. Total price would be $279 which included the $39 inspection fee. He explained everything he was doing during the process and why he was making his recommendations. I agreed to the work. The entire process took about 1 hour and when he was done cleaning the venting, he showed me the pile of lint taken from the vent system. He also measured the airflow again and the reading was up to 2100 feet per minute. This increase would mean more efficient drying and less drying time. He cleaned everything up after himself and left the house as he found it.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$279

    Contact information

    1100 Washington St Ste 4, Hanover, MA 02339

    www.dryerventwizard.com

    Service hours

    Monday:
    8:30 AM - 5:30 PM
    Tuesday:
    8:30 AM - 5:30 PM
    Wednesday:
    8:30 AM - 5:30 PM
    Thursday:
    8:30 AM - 5:30 PM
    Friday:
    8:30 AM - 5:30 PM
    Saturday:
    8:30 AM - 5:00 PM

    Licensing

    Bonded

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Dryer Vent Cleaning,
    Appliance Repair

    FAQ

    Dryer Vent Wizard of South Eastern MA is currently rated 4.4 overall out of 5.

    Monday: 8:30 AM - 5:30 PM

    Tuesday: 8:30 AM - 5:30 PM

    Wednesday: 8:30 AM - 5:30 PM

    Thursday: 8:30 AM - 5:30 PM

    Friday: 8:30 AM - 5:30 PM

    Saturday: 8:30 AM - 5:00 PM

    Dryer Vent Wizard of South Eastern MA accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    No, Dryer Vent Wizard of South Eastern MA does not offer free project estimates.
    Yes, Dryer Vent Wizard of South Eastern MA offers eco-friendly accreditations.
    No, Dryer Vent Wizard of South Eastern MA does not offer a senior discount.
    No, Dryer Vent Wizard of South Eastern MA does not offer emergency services.
    Yes, Dryer Vent Wizard of South Eastern MA offers warranties.
    Dryer Vent Wizard of South Eastern MA offers the following services: Dryer vent cleaning, installation, repair & inspections.

    Contact information

    1100 Washington St Ste 4, Hanover, MA 02339

    www.dryerventwizard.com

    Service hours

    Monday:
    8:30 AM - 5:30 PM
    Tuesday:
    8:30 AM - 5:30 PM
    Wednesday:
    8:30 AM - 5:30 PM
    Thursday:
    8:30 AM - 5:30 PM
    Friday:
    8:30 AM - 5:30 PM
    Saturday:
    8:30 AM - 5:00 PM