Baldini Plumbing & HVAC

Just wanted to give a huge shoutout to the office staff and the technician Tim. Always a quick response and superior service! Thank you so very much! Lynne Walker

Absolutely fantastic! Josh, the Office Manager reached out to me immediately on Monday morning after I made the request on Sunday night and made it so easy! Nick was able to come out that same morning and fix the problem right away. Very pleased with the work and the quote was right on target. I would hire them again in a second.

I found a leak from pipes under the kitchen sink that had to be stopped ASAP, because the dishwasher and the sink could not be used. I called, as a first time customer, at 10:30 in the morning on a Monday. Within 4 hours, Dave showed up and took care of the issue. He was very courteous and professional. He also noticed the garbage disposal wasn't properly locked in place and took care of that. I will definitely consider Baldini again for any future issues or projects.

Outstanding. Very professional, on time, polite, clean. Answer all question. Just nice people to go with.

So far we are very happy with Baldini Plumbing. They were prompt, courteous and very accommodating to our work schedules. We needed extra plumbing work done as our only bathroom is very small and the new toilet needed to be moved back against the wall in order for the door to close.

Initially, I contacted Rob hoping for radiant floor heating on my ground floor in addition to a new heating system. When that proved to be beyond our budget, Rob worked with me to get the price for a new boiler without the radiant floor system within price range. Since I took about nine months to make a decision, Rob wasn't able to make the installation right away given that the fall was now upon us and others were in line. However, he scheduled us within a month. His workers arrived right on time; were neat and quiet and completed the work within the three-day time frame we were given. The new system (a Viessmann Vitodens100 boiler with a Viessmann indirect water heater) is a thing of beauty. In addition to installing all new copper piping as well as new baseboard, the workers removed a huge old, long-unused oil tank as well as the clunky old gas-fired equipment that was original to our 50-year-old house. The new system takes up about 1/3 of the space and looks so pristine that we have been inspired to clean up our dank, unfinished basement. We have been using the system for about two months and have no complaints. The house is kept at a constant temperature so it is always comfortable and hot water is always available. One snafu where the contracted electrician incorrectly connected two of the wires (which operated two of the three heating zones in our house) was remedied within hours. I wouldn't hesitate to use Baldini Plumbing again. They were honest, respectful and professional.

Baldini was terrific. They responded quickly, scheduled the appointment, completed the work and were extremely professional.

After requesting a quote, they got back to us right away on Dec 17 and said Rob could meet us on thur dec 20. Rob comes out on that date and says that he will provide a quote after reviewing the issues we had and get back to us shortly. I understand that there's the holiday, but we waited an entire week and hadn't heard anything from them. Then finally on Thur Dec 27th I messaged them to find out the status of our quote and when they can come by to do the work. On Fri, Dec 28, today, they messaged me back and said that they can't help us as it's too far out of their service range. Seriously? Groveland is about 25 min away. Like if they really need me to I would have paid for their gas. I mean what's their service range 20 minutes away? That's ridiculous! What's even more ridiculous is that they sent someone out here to give us a quote. Why wouldn't they tell us right in the beginning that Middleton it's too far for them? Why do I have to be the one to message them to get a response? in the past 11 days I could have been contacting other plumbers, but instead I'm waiting all this time for them (without water) only to be told that 25 minutes it is too far for them. We are very upset.

Excellent job! I had three cost estimates from AL and Baldini Plumbing was in the middle. I was impressed with their responsiveness and details of what the job entailed, so I chose them. They were on time, fast, professional and did a great clean-up. They even coordinated the electrician and town inspector and had the complete job done in 1 1/2 days. They are an excellent example of how a Plumbing/HVAC company ( or any company in fact) should be run.

Very professional and responsive. Average price compared to other companies, final cost came in below estimate. Great to work with!

The installation was on time and professionally handled. The crew was polite and helpful. We discovered a problem with the hot water capacity within 48 hours of installation due to an issue with the boiler (which Baldini Plumbing had not ever touched or serviced...not their responsibility). They came back out, diagnosed the problem, installed a fix which took them 2.5 hours and some additional parts, completely solved the problem, and have not charged for the additional labor or materials. Overall, this is a high class, professional organization. They are not cheap, but you definitely get what you pay for.

My experience with Baldini Plumbing was superlative from start to finish. I called Rob Baldini mid-afternoon and described my problem and he was at my house within an hour to look at my heating system and advise me on the best way to proceed in replacing it. By the end of the work day he had emailed me an estimate for the job and then called me go over in better detail the work to be done. I had gotten several other estimates and his was by far the most reasonable. The workers who came to do the job were professional, courteous, knowledgeable and always willing to answer my questions. They arrived promptly and completed the job on time. I was impressed with the thoughtfulness of Rob when he installed a temporary small hot water tank so I wouldn't be without hot water while they were doing the job. He also offered to bring over space heaters. And when the job was done, Rob even offered to fill out and submit the paperwork required for a rebate from Mass Save. I am very happy with my new heating system and even on these frigid winter days my house is warm and toasty. I don't ever remember it being so comfortable. I'm planning to use Baldini Plumbing again in the spring to install air-conditioning in my house. I highly recommend this company and feel very fortunate to have found them on Angie's List. Thanks, Rob and crew!

Everything went very well. They were on time completing the work in one day. They helped us with temporary heaters while we waited for the delivery date. All work was professionally done and clean up was terrific. We use Baldini for all of our HVAC work and will use them again.

There are just some companies that you try on a whim and hate and some that you try on a whim and love. After leaving messages at 3 other HVAC places to have an emergent furnace fixing, I found Baldini on Angie's list and called. Josh (who answered the phone) was awesome and even texted to confirm the appointment. They arrived before the scheduled time. They were loving my dog (not a lot people know how to deal with an excited Frenchie), changed my thermostat out and answered all my questions. I look forward to being a regular customer and will surely use them when the time comes for me to replace my furnace and a/c. They are a "try on a whim and love place".

Rob and his crew did an excellent job. Installed a new burner, converted my heating system from oil to gas, and getting rid of the old oil tank. I got quotes from 4 different companies and Rob quoted me $4000 less than the next lowest quote. Did the job in 1 day and even came back two additional times to flush my steam radiator system out for free. Will definitely do business again when I need to.

Within 15 minutes, they said it was too old to repair and left. The next vendor I called replaired the system for $200!

EXCEPTIONALLY well. I called explaining the situation, I was treated very professionally and with the utmost courtesy. I was asked to send a couple of pictures of my water heater, was given a quote (promptly) and they were able to install next day! The entire team was fantastic.

Everything went as smoothly as anything could possibly go and then some. All the people we dealt with, from the company, were prompt, reliable, knowledgable, courteous, professional, quick and easy to deal with. The people who answered the phone to set up the appointment were friendly and helpful, the people who came and did the proposal came quickly and on time. The proposal was done ahead of schedule (although a bit slower than the other estimates we requested from other companies). It was very reasonable and included a pump that others charged extra for. The installers came on time and were done a couple of hours ahead of schedule. Everything was cleaner up and left as when they came. They tested and explained everything, even some items they did not install. The company does not have a financing option, although they take credit cards. We were asked to pay in three installments; 1/3 when we signed and then in the end the other 2/3 when the work was completed. I assume if the work had been longer than just a few hours, it would have been 1/3 at the beginning of the project and the last 1/3 at the end. They poured a new concrete slab for the outdoor unit which is a bit bigger than our old one, but runs much more quietly. Their yearly maintenance is $250/year. One other company was definitely less expensive ($99). We would recommend this company in a heartbeat!

Great people and service, you can tell they have trained and hired the right people for the job. I would recommend them again!

This team installed and removed the old system in under the quoted time of 5 days - done in 3.5. This job was professional, clean and the team is very nice and professional. We did have a problem with the unit and Rob came down right away on a Sunday (Super Bowl Sunday) and stayed till it was operational - Rob stayed without an issue. I have no problem recommending this team!

Very professional from the first time they came to give me a quote, to when the job was done. All the equipment looks very well put together, they did the job in exactly the time frame that they estimated and the area was completely cleaned before they left. Highly recommend these guys. Pricing was very reasonable compared to other quotes I got from other companies.

Their estimator came within a day and gave us the best price of all the estimates we got. Once the unit arrived they scheduled installation, arrived promptly, got the work done and installed a disposal unit while they were there. We were very happy with the quality of the work and the price.

excellent. on time, professional, and did a great job.

I would highly recommend this company. As far as customer service and price go, these guys were top notch plumbers. Definitely my go to plumbers from here on out.

I was impressed from start to finish. My first call to request an estimate was answered by a human (refreshing!!) and an appointment was set. They were always on time and professional and the quality of work was great.