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Quality Cleaning & Restoration, DKI

House Cleaning, Mold Testing & Remediation, Sewer Cleaning,

About us

Quality Cleaning & Restoration, DKI is a part of North America's largest disaster restoration organization, Disaster Kleenup International (DKI). DKI is made up of the industry's leading independent property damage restoration firms, who have been screened and selected to meet DKI's minimum standards of excellence. Quality Cleaning & Restoration, DKI is a locally owned business with offices in Greenfield and Springfield, Massachusetts. Our service area coverage includes Massachusetts, Connecticut, New Hampshire and Vermont. We provide a broad range of quality restoration services to commercial and residential clients including water damage, fire, mold, sewage and storm damage cleanup and mitigation. Our emergency response services are available 24/7/365. Quality Cleaning & Restoration, DKI restores damaged property to its pre-loss condition effectively and efficiently.

Business highlights

27 years of trusted experience
Emergency Services Offered

Services we offer

Home Damage Restoration, Fire Damage Restoration, Mold Mitigation and Remediation, Water Damage Cleanup, Storm Damage Cleanup, Flood Damage Cleanup, Disaster Recovery, Board Up, Contents Cleaning, Contents Storage, Debris Removal, Fabric Ozone Deodorization, Reconstruction, Roof Tarp, Structure Cleaning, Trauma Scene Cleanup, Tree Removal, Vandalism Cleanup, , House Cleaning, Power Washing, Window Cleaning

Services we don't offer

Asbestos Abatement, Lead Abatement

Amenities

Emergency Services
Yes


Accepted payment methods

Check
Financing Available
PayPal

Photos of past projects

Reviews

4.89 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
78%
4
11%
3
11%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.8
value
4.3
professionalism
4.7
responsiveness
4.5
punctuality
4.8
Showing 1-9 of 9 reviews

david W.
05/2022
5.0
house cleaning
  + -1 more
They were amazing. Not all of stuffs can do that, I called them and they came out in the morning. They're really great, they did a fantastic job. The guy was very professional and the workers are very good. They just work so hard, no complaints at all and they were very prompt.
Description of Work: They handled all the contaminated stuffs on my basement. They have to removed bricks that was contaminated. They had to dig out 6 inches of soil to dispose the waste properly and make sure nothing will be contaminated.
Rating CategoryRating out of 5
Yes, I recommend this pro

jon H.
03/2016
5.0
house cleaning
  + -1 more
unknown
Description of Work: i had a chimney fire and the resulting smoke damage through the hole house. they came and cleaned the hole hose replaced my insulation in the attic and painted the hole house very professional excellent work very pleased.
Rating CategoryRating out of 5
Yes, I recommend this pro

Richard F.
07/2015
5.0
house cleaning
  + -1 more
unknown
Description of Work: These guys are the real deal. They are responsive, punctual, reliable and do very high quality work. They start a job when they say and then continue it all the way through to an excellent completion; no stop and start. Workmanship is first rate, choice of materials is excellent. Each days' work space is cleaner than when they began. A first-rate operation. I'd surely call on them again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$20,000

Justine K.
05/2015
3.0
house cleaning
  + -1 more
unknown

Rating CategoryRating out of 5
value
3.0
professionalism
3.0
responsiveness
3.0

$90

Response from Quality Cleaning & Restoration, DKI
Hi What's the reason for this review if no services were provided ? We don't service Virginia, way too far. Please remove the review, as we believe you got wrong people Thank you

Jennifer M.
04/2015
5.0
house cleaning
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$420

Rebecca D.
04/2015
5.0
house cleaning
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$120

Adam P.
02/2015
5.0
house cleaning
  + -1 more
They are good. I have no issues and they are good on those counts like quality and professionalism. We have no problems with them.
Description of Work: We use the services of Quality Cleaning & Restoration DKI. We use them regularly and they come every two weeks. They clean the house but they don’t do the laundry.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$105

Adam P.
09/2013
5.0
house cleaning
  + -1 more
This company is great. The service is used by 3 of my friends, all of whom had tried others with bad results before settling on them. We had them do a thorough spring cleaning to start (for an extra price), and now they come every other week. I never thought I would want a cleaning service but I cannot tell you how wonderful it is to come in after work and have everything perfectly clean, top to bottom. We chose this service because we wanted a professional, well-run outfit rather than just getting someone who was doing this for extra cash and who might not be as professional. We also had them wash our exterior windows, which were extremely tricky to do given their height and position above the deck, etc., and the result was like a brand-new house. Friends who didn't know we had the windows done commented immediately when they walked in. I am sure you can find people to clean for less, but this is a very professional outfit. Calls and emails are returned immediately. Worth it!
Description of Work: Cleaned entire house on a schedule.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Anne H.
06/2012
4.0
house cleaning
  + -1 more
It was pricey, but there were two people working. They do a nice job. The workers are primarily newcomers to the country, so there is a language barrier. I didn't have the same people each time, so I had to explain each time what I wanted done. When you have the same people, then they know what you want in your house. That was understandable because I am not a regular. I do it periodically, not every week or something, so they plug in whoever they can. You have to schedule way ahead of time to get an appointment, as they are very busy. I am not on the priority list because I am not a regular, but they are on time for work, work hard, and are honest.
Description of Work: I use Quality Cleaning & Restoration for housecleaning services. They came here six months ago. I have used them several times

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
3.0
punctuality
5.0

Yes, I recommend this pro
$200

    Contact information

    72 Montague City Road, Greenfield, MA 01301

    http://www.waterdamage101.com

    Service hours

    Sunday:
    Open All Day
    Monday:
    Open All Day
    Tuesday:
    Open All Day
    Wednesday:
    Open All Day
    Thursday:
    Open All Day
    Friday:
    Open All Day
    Saturday:
    Open All Day

    Licensing

    Bonded

    Insured

    No License Required for Trade

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    Yes
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    House Cleaning,
    Mold Testing & Remediation,
    Sewer Cleaning,
    Roof Ice/Snow Removal,
    Pressure Washing,
    Window Cleaning,
    Water & Smoke Damage

    FAQ

    Quality Cleaning & Restoration, DKI is currently rated 4.8 overall out of 5.

    Sunday: Open All Day

    Monday: Open All Day

    Tuesday: Open All Day

    Wednesday: Open All Day

    Thursday: Open All Day

    Friday: Open All Day

    Saturday: Open All Day

    Quality Cleaning & Restoration, DKI accepts the following forms of payment: Check,Financing Available,PayPal
    No, Quality Cleaning & Restoration, DKI does not offer free project estimates.
    Yes, Quality Cleaning & Restoration, DKI offers eco-friendly accreditations.
    No, Quality Cleaning & Restoration, DKI does not offer a senior discount.
    Yes, Quality Cleaning & Restoration, DKI offers emergency services.
    No, Quality Cleaning & Restoration, DKI does not offer warranties.
    Quality Cleaning & Restoration, DKI offers the following services: Home Damage Restoration, Fire Damage Restoration, Mold Mitigation and Remediation, Water Damage Cleanup, Storm Damage Cleanup, Flood Damage Cleanup, Disaster Recovery, Board Up, Contents Cleaning, Contents Storage, Debris Removal, Fabric Ozone Deodorization, Reconstruction, Roof Tarp, Structure Cleaning, Trauma Scene Cleanup, Tree Removal, Vandalism Cleanup, , House Cleaning, Power Washing, Window Cleaning
    Asbestos Abatement, Lead Abatement

    Contact information

    72 Montague City Road, Greenfield, MA 01301

    http://www.waterdamage101.com

    Service hours

    Sunday:
    Open All Day
    Monday:
    Open All Day
    Tuesday:
    Open All Day
    Wednesday:
    Open All Day
    Thursday:
    Open All Day
    Friday:
    Open All Day
    Saturday:
    Open All Day