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Facey Plumbing and Heating, Inc.

Plumbing, Heating and Air Conditioning

About us

We are a friendly, professional company that will service and install plumbing and heating systems in your home or business. We have three knowledgeable employees that will work hard to fix any plumbing or heating problems you may have.

Business highlights

25 years of trusted experience
Emergency Services Offered

Services we offer

We will repair anything from leaky faucets and plugged toilets to a malfunctioning heating or airconditioning system. We will install anything from faucets to complete plumbing and heating systems in your home or business.

Amenities

Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.84 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
75%
4
0%
3
0%
2
25%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
4.7
professionalism
4.8
responsiveness
4.8
punctuality
5.0
Showing 1-4 of 4 reviews

Peter L.
11/2014
2.0
plumbing
  + -1 more
Never got a call back. I can only assume they didn't need my business.
Description of Work: I expected the provider to call me back in response to my message to have some work done

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0


Response from Facey Plumbing and Heating, Inc.
I apologize. You caught us at an incredibly busy time. We currently are not accepting new customers due to our full schedule. I do my best to call people back, but can't always get to every message. Existing and previous customers always get a call back.

Harlan S.
03/2013
5.0
plumbing
  + -1 more
Great. If you aren't a current customer, they have few openings for emergency work, but start by getting some planned work done.
Description of Work: I use Facey for home needs and in my role as Facility Manager for small (220 student) middle/high school. They come when they say they can come and they have a high standard of thorough and quality work, and will follow up if quickly and creatively if something hasn't come out right the first time. They won't use cheap parts or fixtures, at least not without warning you and offering an alternate. My latest problem, at home, was a burst pipe due to a freeze up in a nearly inaccessible part of my home basement's dirt crawl space during extremely cold weather. The pipe led to an outdoor spigot. The plumber came right away and he and I together realized that even if the pipe was cut off and capped to stop the leak, my necessary sinks would still get hot and cold water, so he capped it off and proposed coming back in warmer weather and relocating the pipe to a more accessible location with a shutoff I could easily reach from my kitchen sink cabinet, and it would only cause the outside spigot to be relocated a couple of feet. He was quick and professional and kept all areas clean.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90.73

Jan B.
06/2012
5.0
plumbing
  + -1 more
The experience was very good. I think you have to use them regularly to be a priority customer; and we do. They are always available, even in an emergency. They are very helpful, communicate well, and provide quality service. They are reasonably priced, friendly and reliable.
Description of Work: I used Facey Plumbing and Heating for plumbing services.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Glen B.
03/2012
5.0
plumbing
  + -1 more
I would recommend them. We had a plumbing emergency on a Saturday night and they came out. They were professional and did a good job. I would absolutely use them again in the future.
Description of Work: They did some plumbing repairs for me.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

    Contact information

    305 Wells St Suite 2, Greenfield, MA 01301


    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 4:00 PM
    Tuesday:
    8:00 AM - 4:00 PM
    Wednesday:
    8:00 AM - 4:00 PM
    Thursday:
    8:00 AM - 4:00 PM
    Friday:
    8:00 AM - 4:00 PM
    Saturday:
    Closed

    Licensing

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Plumbing,
    Heating and Air Conditioning

    FAQ

    Facey Plumbing and Heating, Inc. is currently rated 4.8 overall out of 5.

    Sunday: Closed

    Monday: 8:00 AM - 4:00 PM

    Tuesday: 8:00 AM - 4:00 PM

    Wednesday: 8:00 AM - 4:00 PM

    Thursday: 8:00 AM - 4:00 PM

    Friday: 8:00 AM - 4:00 PM

    Saturday: Closed

    Facey Plumbing and Heating, Inc. accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    No, Facey Plumbing and Heating, Inc. does not offer free project estimates.
    No, Facey Plumbing and Heating, Inc. does not offer eco-friendly accreditations.
    No, Facey Plumbing and Heating, Inc. does not offer a senior discount.
    Yes, Facey Plumbing and Heating, Inc. offers emergency services.
    Yes, Facey Plumbing and Heating, Inc. offers warranties.
    Facey Plumbing and Heating, Inc. offers the following services: We will repair anything from leaky faucets and plugged toilets to a malfunctioning heating or airconditioning system. We will install anything from faucets to complete plumbing and heating systems in your home or business.

    Contact information

    305 Wells St Suite 2, Greenfield, MA 01301


    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 4:00 PM
    Tuesday:
    8:00 AM - 4:00 PM
    Wednesday:
    8:00 AM - 4:00 PM
    Thursday:
    8:00 AM - 4:00 PM
    Friday:
    8:00 AM - 4:00 PM
    Saturday:
    Closed