Marion Plumbing & Heating, LLC

They were really professional and got the job done quickly. We had a family emergency on the day of installation and had to reschedule, they were really understanding and they still manage to reschedule for the next day which was amazing considering we went a 5 days without hot water..

Steve was very professional from the start. He answered my phone call right away even though he was on another job at the time. He talked me through the water heater issues and helped confirm it was a leak that required a replacement water heater. He also helped with the warranty replacement process. His team showed up the next day and were courteous and efficient. Overall it turned a stressful situation (no hot water, leak in the basement) into a pleasant resolution. Thanks Steve!

Service was fast and pleasant and satisfied our need in a timely manner. Would recommend to others.

Fast and friendly service! Excellent and professional! Had a new water heater the next day!

They were professional and fast.

It cost what they said it would cost - no surprises. Quick installation.

Steve Marion responded to my quote request almost immediately on a Thursday evening. I ended up with 3 quotes and his was the best. He gave me more options than the others, such as the opportunity to extend the warranty and to get a discount for paying in cash. Steve explained everything fully and didn’t pressure me to make a decision. When I let him know he had the job, his crew was done with the job by noon the next day. I’m very pleased with the professionalism of Marion Plumbing and won’t even look elsewhere for my next plumbing project. Thank you Steve and your crew.

They were amazing

Guys came out same day to replace a water heater. Techs were knowledgeable and worked quickly to accommodate our needs.

Steve Marion is very knowledgeable about the various types of water heaters plus the pros and cons. His crew was absolutely amazing, professional, courteous and also cleaned the entire area. I would recommend this business to anyone in need of a water heater. Fantastic service.

locally owned and operated. Specialize in hot water heater repair and replacement. very professioal

Very professional from start to finish. Took the time to answer any questions I had and were pleasant to deal with. Really happy with the work and would highly recommend.

Unusually good in all aspects of the job: communication, timeliness, doing it right, and cleaning up after. Couldn't be happier.

Great crew. Fast install. Good communication with what I wanted.

On time, cleaned up, professional.

Customer service was excellent. They were able to come right away.

Prompt, courteous and professional

I've done high quality plumbing in many houses I've lived in and know the trade pretty well when it comes to homes and typical plumbing. I needed a water heater closet in a manufactured home with a ridiculous setup redone and 14 year old tank replaced. I knew what to do, but didn't have the $4000 crimper needed to do the best state of the art work in an area that would be hard to access once the tank was installed. After calling a few plumbers who would charge $500-700 to put Sharkbites and Pex in, or m-a-y-b-e sweat copper, Steve was nice enough to hear me out and allow me to assist with design, plan, choice of materials, and he and assistant Matt were perfect. The job is picture perfect, too....and, I'll tell you, Steve is ALL there. Great attitude, a legacy of his dad in the trade, and smart as a whip with knowledge of stuff going way back, which helps when working in 50 year-old, plus, homes. Steve likes to do water heaters and may be one of the best or THE best in Pioneer Valley. Don't mess with your hot water and other high end plumbing issues....Steve Marion is the real deal.

They were quick, honest and very reliable. The install itself took less than an hour and a half from start to finish. Steve called me multiple times before and especially after to ensure I was satisfied. You can't go wrong with Marion Plumbing.

Steve was so quick to get his employees over to my house to install a new hot water tank, where my old tank blew and caused a mess. I called him around 9 am and they were done with everything by 3:30 pm. His employees were very nice, clean, and quick. I will be hiring Steve again and I have already recommended him to a few people.

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It was a pleasure doing business with Steve and his team of installers. Steve was very friendly, professional, informative and responded in a timely manner. The installers were prompt, knowledgeable, friendly and did a very clean job. Very pleased with the whole process from the initial contact to the completed job and highly recommend using Marion.

Amazing work

I had an emergency and when no other plumbing company was available they called in guys who were off and they came and fixed it extremely quickly.

Marion Plumbing was very professional and the prices were very reasonable. They came in and did an excellent job and when they ran into complications they problem solved and got the job done. I would recommend them to anyone looking to have a water heater replaced.