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Andrews Plumbing & Heating

Plumbing, Water Heaters, Heating and Air Conditioning,

About us

Additional contact names - Adam Catto, Mary Jane Dagley, Abigail Shoemaker.

Business highlights

Emergency Services Offered

Services we offer

Plumbing and heating - new construction, remodeling, commercial, process piping, natural gas and lp gas piping, heating systems - steam, forced hot water, forced hot air, radiant floor, hydro air, boiler replacement, heating system maintenance, water heater installations, solar systems, maintenance and tank replacement, installation of backflow prevention devices for fire protection, lawn irrigation and process piping, sheet metal fabrication & installation.

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes

Reviews

4.510 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
80%
4
10%
3
0%
2
0%
1
10%


Rating CategoryRating out of 5
quality
4.8
value
4.2
professionalism
4.5
responsiveness
4.5
punctuality
4.7
Showing 1-10 of 10 reviews

Michelle N.
08/2017
4.0
plumbing
  + -1 more
Great. He replaced something under the toilet which stopped the leak.
Description of Work: Fixed leak.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

S G.
08/2015
1.0
plumbing
  + -1 more
I like to support local businesses so I called Andrews Plumbing to fix an outside and kitchen faucet. The kitchen faucet was repaired. The plumber did not have the part to fix the outside faucet although I had explained what the problem was when I made the appointment. The plumber did not call in advance to further discuss so he would have the part. Accordingly he came to the appt without the part and could not repair it. He told to go to local supply company and get the part and fix it myself. The plumber DID NOT offer to get the part and return and fix it! The plumber was not here approx 20 minutes and did not fix the outside faucet. I did go to the supply company and it cost a $6.75. I then got an invoice for $110.00. I called and spoke with the owner and explained the situation. He offered to reduce the price by a mere $10.00 although only 50% of the job was completed. I was SHOCKED as I think it was fair and justified for the repair bill to be reduced consistent with only 1/2 of the job being completed which was no fault of mine.
Description of Work: I like to support local businesses so I called Andrews Plumbing to fix an outside and kitchen faucet. The kitchen faucet was repaired. The plumber did not have the part to fix the outside faucet although I had explained what the problem was when I made the appointment. The plumber did not call in advance to further discuss so he would have the part. Accordingly he came to the appt without the part and could not repair it. He told to go to local supply company and get the part and fix it myself. The plumber DID NOT offer to get the part and return and fix it! The plumber was not here approx 20 minutes and did not fix the outside faucet. I did go to the supply company and it cost a $6.75. I then got an invoice for $110.00. I called and spoke with the owner and explained the situation. He offered to reduce the price by a mere $10.00 although only 50% of the job was completed. I was SHOCKED as I think it was fair and justified for the repair bill to be reduced consistent with only 1/2 of the job being completed which was no fault of mine.

Rating CategoryRating out of 5
value
1.0
professionalism
2.0
responsiveness
1.0
punctuality
3.0

$110

James T.
07/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: Excellent job installing appliances and repairing sewer pipe.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Paula L.
07/2014
5.0
water heater repair, heating & air conditioning/hvac
  + 0 more
They're always on time and they always come even during emergencies. They're really good. They're also done other plumbing jobs and they've been very good. We've had previous water heaters that went years before that and they came right away and last year, my heat didn't work and they came right away. They're excellent. They're a little expensive but they're worth it because they're always here.
Description of Work: We used Andrew's Plumbing. We needed three water heaters there in the condo.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,900

Marcia N.
06/2014
5.0
plumbing
  + -1 more
ll John was the plumber with Andrews Plumbing and I consider him an absolute savant plumber. He went above and beyond the call of duty. He is very methodical in his work. Neat, professional, and extremely respectful. I simply can't recommend this company enough.
Description of Work: The provider rebuilt piping in one cottage home directly on waterfront property, installed a new kitchen faucet/with granite countertop - securing the sink properly and putting a support underneath. Also installed brand new water heater, hookup for washer/dryer setup with drain pan underneath water heater Also, replaced a sump pump on a second waterfront property, two new toilets, and new bathroom sink as well as three new sink faucets and and another new water heater in this house as well.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,400

Ron M.
05/2012
5.0
plumbing
  + -1 more
unknown
Description of Work: Had a leaky joint in my basement that runs out to sprinkler system. The repair turned out to be a bit more involved than it appeared on the surface. The technician was thorough and professional. I was pleasantly surprised when I received the bill. I think I just found my go-to plumber.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Sheila B.
02/2012
5.0
water heater repair
  + -1 more
Great.
Description of Work: They did a fine job, on time! The office staff provides very good, thorough and thoughtful service, i.e., calling ahead of time to say when people will arrive.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$900

Fred S.
12/2011
5.0
plumbing
  + -1 more
I was very happy with the result and the price. They were very reasonable. I did a good portion of the finishing work and drywall after the plumbing was installed. They did the mechanical work. It was done very well. They took particular care to make sure nothing was exposed to potential freezing because part of it was on the exterior wall and they did a good job of it. The workmen themselves were neighborhood guys and they were friendly and supportive. They were very open to suggestions. I had an A level experience with them. The price was very reasonable. The quality of work was first rate and I have used them many times over the years and this was the most recent one. They were on the job as soon as I told them what I wanted. They were here measuring it out. They are very punctual and professional. One of the shower base showed a nick and it wasn't even noticeable but since it was there he didn't charge me at all. I can't find it now that it is installed.
Description of Work: I used the services of Andrews Plumbing & Heating Co Inc to redo a bathroom a year ago.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,500

Lars J.
01/2011
5.0
heating & air conditioning/hvac, water heater repair
  + 0 more
I really appreciate them. They are good on customer service and do good work. They are responsive and do good work. They are not perfect but they are pretty good. I recommend them to others.
Description of Work: I use Andrews Plumbing & Heating Co Inc regularly. They have done several things for me and the biggest thing is installing an oil furnace and a water heater.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10,000

Kim M.
09/2010
5.0
plumbing
  + -1 more
I have used other plumbers, but everytime I do, I'm disappointed. Andrews Plumbing does a consistently good job. They are honest and straightforward. I will continue to use them in the future.
Description of Work: I have used Andrews Plumbing multiple times.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

    Contact information

    21 Reynard Street, Gloucester, MA 01930

    www.andrewsplumbingandheating.com

    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Plumbing,
    Water Heaters,
    Heating and Air Conditioning,
    Solar Panels,
    Metal Fabrication & Restoration,
    General Remodeling,
    Lawn Irrigation

    FAQ

    Andrews Plumbing & Heating is currently rated 4.5 overall out of 5.
    Yes, Andrews Plumbing & Heating offers free project estimates.
    No, Andrews Plumbing & Heating does not offer eco-friendly accreditations.
    No, Andrews Plumbing & Heating does not offer a senior discount.
    Yes, Andrews Plumbing & Heating offers emergency services.
    Yes, Andrews Plumbing & Heating offers warranties.
    Andrews Plumbing & Heating offers the following services: Plumbing and heating - new construction, remodeling, commercial, process piping, natural gas and lp gas piping, heating systems - steam, forced hot water, forced hot air, radiant floor, hydro air, boiler replacement, heating system maintenance, water heater installations, solar systems, maintenance and tank replacement, installation of backflow prevention devices for fire protection, lawn irrigation and process piping, sheet metal fabrication & installation.

    Contact information

    21 Reynard Street, Gloucester, MA 01930

    www.andrewsplumbingandheating.com