He put the furnace in and something would go awry, we would call him, and he would not get back to us right away. Then during the coldest week of the year, we called him and it took 3 days for him to get back to us and then he didn't bother to come even after I called him telling him the house is getting colder by the day. finally, I called another heating,plumbing company and they came out within the hour to determine what the problem was. Within an hour of that he calls and plans to come out. I told him no, were done.
Description of Work: Put in a new furnace. He had been our plumber and go to person for all things plumbing related
Rating Category
Rating out of 5
quality
3.0
value
3.0
professionalism
2.0
responsiveness
1.0
punctuality
2.0
$8,900
LAURENCE B.
10/2005
1.0
plumbing
+ -1 more
I HAD SEVERAL FAUCETS THAT NEEDED REPAIRING. ON THE FIRST APPOINTMENT THAT WAS SCHEDULED, HE GAVE ME A TWO HOUR WINDOW. HE SHOWED UP 30 MINUTES AFTER THE TWO HOUR WINDOW. HE NEVER CALLED TO SAY HE WAS GOING TO BE LATE. I RESCHEDULED THE APPOINTMENT. THIS TIME, HE DID NOT CALL OR SHOW UP!! I WOULD NEVER RECOMMEND THIS PLUMBER TO ANYONE.
Description of Work: THIS VISIT WAS TO REPAIR SEVERAL NON-WORKING FAUCETS ($200.00).
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Service Categories
Plumbing,
Heating and Air Conditioning
FAQ
PALERMO J B PLUMBING & HEATING is currently rated 1.8 overall out of 5.
No, PALERMO J B PLUMBING & HEATING does not offer free project estimates.
No, PALERMO J B PLUMBING & HEATING does not offer eco-friendly accreditations.
No, PALERMO J B PLUMBING & HEATING does not offer a senior discount.
No, PALERMO J B PLUMBING & HEATING does not offer emergency services.
No, PALERMO J B PLUMBING & HEATING does not offer warranties.