Horizon Chimney Services Inc

Chimney Sweep, Chimney Repair, Chimney Caps,

About us

Family owned & operated. A CSIA Certified technician is present on every service call. Multiple year Super Service Award winner. We provide all facets of chimney maintenance to our many satisfied customers in MA&RI: Chimney cleaning, chimney liner installation, chimney cap sales and installation, chimney waterproofing, damper installations and flashing repairs. Wood, pellet and gas stoves installation and Masonry repairs. Massachusetts HIC license #163598, MA Construction Supervisors License #99139. Rhode Island contractors license #38641 and RI Decorative heat license #8319. No travel charges. See coupons for special offers for Angies List members. Additional emails - info@horizonchimney.com. Additional Service Areas: Central and Northern Rhode Island

Business highlights

16 years of trusted experience
Family Owned & Operated
Emergency Services Offered

Services we offer

Chimney Sweeping; Fireplaces, Wood and pellet stove flues, Oil and Gas Furnace Flue Cleanings. Chimney Relining, Chimney Caps, Level I & II Inspections & Video Analysis. Damper installation. Wood, Pellet & Gas Stove Sales & Installation. Animal Removal. Waterproofing. Masonry and crown Repairs.

Services we don't offer

Air duct cleaning. Gas fireplace repair

Amenities

Warranties
Yes
Senior Discount

0%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.9170 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
93%
4
3%
3
2%
2
0%
1
1%


Rating CategoryRating out of 5
quality
4.9
value
4.5
professionalism
4.9
responsiveness
5.0
punctuality
5.0

Filter reviews by category

Showing 151-169 of 170 reviews

Robert M.
07/2016
4.0
chimney sweep
  + -1 more
unknown
Description of Work: cleaned chimney

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$150

Response from Horizon Chimney Services Inc
Thank you for submitting the report! We appreciate the business and look forward to servicing your chimney in the future.

Deb P.
05/2016
4.0
chimney repair
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,500

Response from Horizon Chimney Services Inc
Thank you for submitting the report! We appreciate the business and look forward to servicing your chimney in the future.

Edward P.
03/2016
5.0
chimney sweep
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Horizon Chimney Services Inc
Thank you for the business and for submitting the report!

Sheila F.
01/2016
5.0
chimney sweep
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Horizon Chimney Services Inc
Thank you for submitting the report! We appreciate the business and look forward to servicing your chimney in the future.

Matt K.
12/2015
5.0
chimney sweep
  + -1 more
unknown
Description of Work: Showed up on time, very polite, explained everything up front, and did the work in a timely manner.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$220

Response from Horizon Chimney Services Inc
Thank you for the great feedback and for submitting the report! We appreciate the business and look forward to servicing your chimney in the future.

Bill M.
10/2015
5.0
chimney sweep
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Response from Horizon Chimney Services Inc
Thank you for submitting the report! We appreciate the business and look forward to servicing your chimney in the future.

Bob M.
01/2015
5.0
chimney sweep
  + -1 more
unknown
Description of Work: Standard chimney sweep service. Very professional and knowledgeable. | |Told me fireplace chimney didn't need to be cleaned. Assessed my furnace flue and cleaned accordingly. | |Very satisfied.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Horizon Chimney Services Inc
Thank you for the feedback and report! We appreciate the business and look forward to servicing your chimney in the future.

Bryan C.
12/2014
5.0
chimney caps, chimney repair, chimney sweep
  + 1 more
see above statement ...
Description of Work: The service man came out on time as scheduled and inspected our chimney for possible spalling. After turning our heat on for the first time this winter, we heard noises like popping or rocks dropping on roof which concerned us. He climbed the roof inspected the condition of the inside all the way down and said it all looked fine. He inspected the outside and said it looked good and the only other thing he would recommend would be to put a cap on the chimney. Other than that he said I could tell you it needs a cleaning or should have a liner installed and take your money, but it isn't needed at this time. He then came down and inspected our furnace and pointed out some safety wires and explained things to us we didn't know about the furnace shutting down if there were any obstructions such as animals that get into the chimney sometimes. It's nice to find companies that don't try and run the bill and do UN-needed work just for the sake of making money. Will call them back in the future when I need any type of work done on my chimney. Thanks again Horizon.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$109

Response from Horizon Chimney Services Inc
Thank you for the great report and the Page of Happiness nomination! We are glad to hear you are satisfied with the services that we provided to you and appreciate the business. We look forward to servicing your chimney in the future.

Ian M.
12/2014
5.0
chimney sweep
  + -1 more
Great so far?.
Description of Work: Simple fact that this service provider's phone and scheduling work is so efficient is worth a review. I've called 4 separate services prior to this call and run into such poor scheduling/information at each call. What a relief to talk to Horizon!

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro

Response from Horizon Chimney Services Inc
Thank you for the great feedback and report!

vikas M.
07/2014
5.0
chimney sweep
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Horizon Chimney Services Inc
Thank you for the business and for submitting the report!

Carol R.
04/2014
3.0
chimney repair, chimney sweep
  + 0 more
Charges for estimates.
Description of Work: A note to all that this provider CHARGES for estimates. I knew there were problems with 3 chimneys at our condo association and reached out to a few companies for estimates on the work needed. None charge for a free estimate - but Horizon calls it a chimney inspection and say they write a report etc. I found this out after a couple of emails back and forth. When they were ready to schedule is when I was told about the inspection fee for each chimney. Maybe I missed something on their website that said this but I do not recall. Anyway, I think this is important for everyone to know.

Rating CategoryRating out of 5
value
2.0
responsiveness
4.0

$250

Response from Horizon Chimney Services Inc
Thank you for the feedback. Within hours of their request for service, I had contacted this member 3-4 different times through email correspondence. I do not understand the "D" rating for responsiveness, but regardless, I explained our reasoning to this member in regards to our pricing for providing an estimate. In order to provide a proper estimate for our clients, we first need to perform, at a minimum, an NFPA 211, level one chimney inspection on all the chimneys in each of the 3 units located on their property. To perform this level of inspection for all 3 chimneys this would take our Certified technician between 40-45 minutes. This also does not include the time to write a report for each individual unit. Simply put, we cannot run a successful business performing free inspections and still offer the same level of professionalism and knowledge we strive to provide to our clients.

James E.
01/2014
5.0
chimney sweep
  + -1 more
.
Description of Work: Installed stainless steel cap and spring loaded sealing flue. They were on time professional, very good. would definitely use again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$850

Response from Horizon Chimney Services Inc
Thank you for the positive feedback. We are pleased to hear you are satisfied with the services that we provided. We appreciate the business and look forward to servicing your chimney in the future.

James H.
12/2013
5.0
chimney sweep
  + -1 more
.
Description of Work: I used Horizon Chimney Services Inc.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Horizon Chimney Services Inc
Thank you for the business and for the positive report!

Johanna M.
07/2013
5.0
chimney repair, chimney sweep, heating & air conditioning/hvac
  + 1 more
See above
Description of Work: clean and inspected the chimney. He also found $2500 worth of repairs needed before I have a boiler replaced. That was a shock. So I am rating this on the work done.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$159

Response from Horizon Chimney Services Inc
Thank you for the report! We appreciate the business and look forward to servicing your chimney in the future.

Carol B.
02/2011
5.0
chimney caps, chimney sweep
  + 0 more
Excellent experience.
Description of Work: Cleaned fireplace chimney and installed cap on top. Derek was very efficient and professional.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$480

Response from Horizon Chimney Services Inc
Thank you for the positive feedback. We appreciate the business and look forward to servicing your chimney in the future.

John C.
12/2010
5.0
chimney repair, chimney sweep
  + 0 more
unknown
Description of Work: Hired Horizon to clean and inspect my chimney after my previous chimney company (Ash-Go) failed to stand by their work. Derek was prompt and professional. He identified the fact that we had had a substantial chimney fire. He cleaned and deglazed the flue and was able to see several cracked tiles. He suggested that we have him perform a level 2 video inspection to determine the exact extent of the damages. The video scan showed significant damage that is going to require that the entire flue be rebuilt. This is a major undertaking as this is central chimney and interior walls will have to be opened to get at the chimney. I will have to hire a mason to do the repair work, before I can have Derek install the new stainless liner and hook up th wood stove again.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Horizon Chimney Services Inc
Thank you very much for the positive feedback. We appreciate the business and look forward to providing you with chimney service in the future.

Brant D.
10/2010
5.0
chimney sweep
  + -1 more
.
Description of Work: - cleaning out chimney flues. Kind of a basic job. But these guys were really great. While I normally don't write reviews, these guys were on time, incredibly neat, provided excellent information on the condition of the chimneys for the house that I bought, and followed up on later days when I had questions. I have already recommended them to a colleague.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Response from Horizon Chimney Services Inc
Thank you for the great feedback regarding our company. Horizon Chimney strives for total customer satisfaction and we are happy to hear you are satisfied with our services. We appreciate the business and look forward to servicing your chimney in the future.

Alan B.
05/2010
5.0
chimney caps, chimney sweep
  + 0 more
Excellent in every respect.
Description of Work: Routine chimney cleaning and inspection. Also replaced rusted chimney cap and caulked leak in mortar.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Response from Horizon Chimney Services Inc
Thank you very much for the positive report. We appreciate the business and look forward to servicing your chimney in the future.

Contact information

PO Box 224, Franklin, MA 02038

http://www.horizonchimney.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM


Licensing

Insured

Licensed*

Trade License Number
163598
Trade License Locale
Massachusetts
Trade License Authority
Massachusetts: Home Improvement
Trade License Expiration
07/07/2025

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Chimney Sweep,
Chimney Repair,
Chimney Caps,
Fireplaces,
Masonry,
Animal Removal

FAQ

Horizon Chimney Services Inc is currently rated 4.9 overall out of 5.

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Horizon Chimney Services Inc accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Horizon Chimney Services Inc does not offer free project estimates.
Yes, Horizon Chimney Services Inc offers eco-friendly accreditations.
Yes, Horizon Chimney Services Inc offers a 0% senior discount.
Yes, Horizon Chimney Services Inc offers emergency services.
Yes, Horizon Chimney Services Inc offers warranties.
Horizon Chimney Services Inc offers the following services: Chimney Sweeping; Fireplaces, Wood and pellet stove flues, Oil and Gas Furnace Flue Cleanings. Chimney Relining, Chimney Caps, Level I & II Inspections & Video Analysis. Damper installation. Wood, Pellet & Gas Stove Sales & Installation. Animal Removal. Waterproofing. Masonry and crown Repairs.
Air duct cleaning. Gas fireplace repair

Contact information

PO Box 224, Franklin, MA 02038

http://www.horizonchimney.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM