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G & C Plumbing & Heating

Plumbing, Water Heaters, Kitchen and Bath Remodeling,

About us

G&C Plumbing & Heating has been in the Plumbing and Heating fields for over 30 years. Whether you need a new toilet or a water heater replaced you can count on G&C Plumbing, Doing a kitchen or bathroom remodel? Start your dream project today by giving us a call. We are a proud member of the Better Business Bureau. Please call G & C for all your Plumbing or Heating needs.

Business highlights

19 years of trusted experience
Family Owned & Operated

Services we offer

All Plumbing Services, Plumbing and heating repair, renovations, fixture replacements, faucet replacement, water heater replacements (gas, electric, hybrid, tankless, indirect), gas piping & boiler replacements.

Services we don't offer

New construction plumbing. HVAC

Amenities

Warranties
Yes


Accepted payment methods

Check
CreditCard
Financing Available

Photos of past projects

Reviews

4.994 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
94%
4
3%
3
0%
2
1%
1
2%


Rating CategoryRating out of 5
quality
5.0
value
4.6
professionalism
4.9
responsiveness
4.9
punctuality
5.0
Showing 1-25 of 94 reviews

Michael T.
08/2022
4.0
plumbing
  + -1 more
Had kind of an emergency shower valve cartridge pin (to which handle is attached) broke off while shower was in ON position - had to shut water main to house off. Called G and C as other plumbers were not responsive. They fit me in that same day and actually were able to arrive a little early .. Main office informed me of this and their new arrival time. Team arrived on time. They looked at the shower went back to their quote generation system and retured with a quote of $644 (plus $99 dispatch fee) for a total of $743. They were done within a half hour after starting work. They identified issues with the previous cartridge replacement job (it was upside down) and completed the job correctly. The team (Casey was the lead) was professional and did a great job (as far as I know, time will tell of course). They had all the parts necessary to complete the job. $743 is **extremely** expensive to me to do this relatively simple job. But I guess i am paying for timeliness and professionalism. Thankfully the cartidge was extractable otherwise i was looking at nearly $1300 if they had to cut the whole valve out. If i was in a pinch i would hire again - but, to me, that price was excessive
Description of Work: Shower valve replacement

Rating CategoryRating out of 5
quality
5.0
value
1.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$743

Richard J.
02/2021
4.0
plumbing
  + -1 more
Water was leaking from above and below my bathroom sink/faucet. I purchased the faucet. New valves and connectors were provided by the plumber, all of which removed and installed. The pricing was way more than what i expected. l agreed to the fee of 99 dollars to inspect the issue. The parts and labor (excluding the faucet that I purchased) were an additional 536 dollars, which to me, was excessive.
Description of Work: Replacement of bathroom faucet and valves

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$636

Anthony E.
08/2020
5.0
countertops, plumbing
  + 0 more
The experience was excellent. Very good communication and clear explanation of bill. Impressed with plumbing work done.
Description of Work: Plumbing issues

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

Jim M.
08/2020
5.0
countertops, home remodeling
  + 0 more
The replacement went great , quality work.
Description of Work: Replace bathroom vanity

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Sumer G.
12/2019
5.0
plumbing
  + -1 more
Chris was awesome. Showed up on time, worked quickly and efficiently, cleaned up when he was done, explained everything in detail and gave me options to work with. Greg’s communication is always amazing. Oh, and did I mention they came out with just a days notice? G&C is second to none.
Description of Work: Interior shutoff valve and exterior shut off and hose bib replaced

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$870

victoria L.
11/2019
5.0
heating & air conditioning/hvac, plumbing, home remodeling
  + 1 more
Over the course of working with Greg and his team for this multi-phase project were nothing but highly impressed with their: workmanship quality, their responsiveness in completing the projects, ability to communicate any about any challenges, changes or just how the project was progressing in general. His team, (we worked mostly with Chris, who gets top rated reviews on all levels in our book) - was meticulous in the quality of their work, courteous, friendly and extremely professional. We were impressed with the quality and care they gave to our home as well as they undertook the renovation project - keeping exit and entrance areas clean and covered. We give G & C the highest of ratings on all levels and across all scopes of running a very professional, caring and high quality small business. We will continue to use them for all our plumbing and heating needs moving forward. Thanks to Greg and everyone on the team; from office staff to everyone in the field - you are fantastic!
Description of Work: We recently used G & C Plumbing & Heating for 3 phase project - updating 1/2 bath cabinetry, complete renovation of a main bath, as well as, and some repair work in our master bath.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

victoria L.
11/2019
5.0
plumbing, water heater repair, home remodeling
  + 1 more
2019: We recently used G & C Plumbing & Heating for 3 phase project - updating 1/2 bath cabinetry, complete renovation of a main bath, as well as, and some repair work in our master bath. Over the course of working with Greg and his team for this multi-phase project were nothing but highly impressed with their: workmanship quality, their responsiveness in completing the projects, ability to communicate any about any challenges, changes or just how the project was progressing in general. His team, (we worked mostly with Chris, who gets top rated reviews on all levels in our book) - was meticulous in the quality of their work, courteous, friendly and extremely professional. We were impressed with the quality and care they gave to our home as well as they undertook the renovation project - keeping exit and entrance areas clean and covered. We give G & C the highest of ratings on all levels and across all scopes of running a very professional, caring and high quality small business. We will continue to use them for all our plumbing and heating needs moving forward. Thanks to Greg and everyone on the team; from office staff to everyone in the field - you are fantastic! Update 2021 - More Praise for G and C: If I could I'd leave a 5 star review for every time we used G and C plumbing. Chris and Chris came to the rescue today to fix a boiler/furnace issue. Service is always with a great attitude and a friendly smile. We also had a boiler cleaning and servicing in the fall of 2020 we were very impressed with the service call and once again the workmanship. G and C service is the best always!
Description of Work: We have used G and C for bathroom remodeling services as well as our everyday overall plumbing needs for our home (boiler and furnace service, leaks and other plumbing issues)

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Liz W.
07/2019
5.0
plumbing
  + -1 more
Very well. Replaced the faucet and gave me some options to caring for my water issues in the future.
Description of Work: Bathroom shower/tub faucet wouldn’t turn.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Leila M.
07/2019
5.0
plumbing
  + -1 more
Very well. Brandon did a great job! I highly recommend them.
Description of Work: Toilet repair and replacement

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$628

Pat B.
04/2019
5.0
plumbing, water heater repair
  + 0 more
Both times that Casey has been here for repairs I have thought about how professional he is. Seriously. He is nice, He is thorough in describing what is going on. Very patient when I could not hang on to information in my head. He is clean and efficient. I have been very happy with his work.
Description of Work: Broken water heater

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Frank C.
01/2019
2.0
plumbing
  + -1 more
Fixed it quickly. However, when I asked for a senior citizen discount (68), he asked me where did I hear about it? I told him Angie’s List, and he said that they make mistakes all of the time. I asked him if I were the only elderly client he’s had and he said no. I then asked him how could he not know this and told him he wasn’t telling me the truth. He later came to my door and paid me cash the discount. He did make amends by offering the discount, but it left me feeling like I couldn’t feel safe trusting him with a larger more expensive job.
Description of Work: Repair leak kitchen faucet

Rating CategoryRating out of 5
value
3.0
professionalism
2.0
responsiveness
2.0
punctuality
5.0


Response from G & C Plumbing & Heating
Hello [Member Name Removed], this is Brandon from G&C Plumbing. I am one of the owners and was also the plumber at your house for this visit. Thanks for acknowledging that I gave you the discount. I was explaining to you that I was unaware of this discount being offered. You asked for the discount as I handed your credit card back to you after collecting payment. Had this been presented beforehand, I could have made a quick call to the office to confirm this and would have gladly offered it. I took money out of my own pocket to give your discount of $26. I only had $40 on me and I gave you that and did not ask for any change. I also reached out to you after I returned to the office when I spoke to my angies list account manager. I informed you I was wrong and that you were correct about the discount and I apologized for the confusion. I feel I did everything I could to make this right. Thanks, Brandon

Jen T.
01/2019
5.0
plumbing
  + -1 more
When I called G&C the nicest woman answered the call (no recording!) and set up an appointment immediately. She was awesome; eager to help and ensured I would be taken care of! When G&C arrived I was so grateful. Anthony and his apprentice were excellent! They came in with big smiles (at 7:50am) and went over my specific concerns and goals. They were both professional, kind, motivated and offered headache-free options to fix my running/leaking toilet and water temperature (ie cold shower) problems - offering transparency in cost of the multiple options. They worked together to ensure I would be happy/pleased with the job. I'm so grateful that I found them and will continue to use them every time I have a plumbing or heating need. I enthusiastically recommend this company to anyone - made me feel confident and comfortable in every decision I made.
Description of Work: 1. Had to have old toilet replaced with a new one 2. Water temperature was cool/low in entire home

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,600

Response from G & C Plumbing & Heating
Thank you for the kind words [Member Name Removed]! I'm glad you enjoyed your experience with G&C Plumbing and Heating.

paul F.
11/2018
5.0
plumbing, home remodeling
  + 0 more
Went very well. Very happy with the outcome.
Description of Work: Renovate full bath. Take walls and ceiling down to the studs, rip up the floor. Replace everything, plus a new light, vent, heater in the ceiling.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Adele T.
11/2018
5.0
plumbing, water heater repair
  + 0 more
Quick, professional and respectful. Pleased with service.
Description of Work: Replace water heater

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from G & C Plumbing & Heating
Thank you for choosing us for your project [Member Name Removed].

Melissa B.
11/2018
5.0
plumbing
  + -1 more
Professional and kind. Wore booties over shoes when inside home, which I thought was a nice touch and sign of respect. Felt totally comfortable having them in my home while I was alone. They explained everything thoroughly to me and were patient when I needed reexplaining. Would hire them again.
Description of Work: Installation of new fitting on water pipe, drain unclogging

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$542

Response from G & C Plumbing & Heating
Thank you [Member Name Removed]! We like to respect customers homes as if they were our own.

Ronald B.
10/2018
5.0
plumbing
  + -1 more
Fantastic! Brandon was polite, straightforward, and knew what he was doing. In addition to the repair we needed, he did a complimentary walk around around to point out other potential plumbing issues we may want to consider getting serviced sooner than later. I'd recommend G&C plumbing and will definitely have them back for our future plumbing needs.
Description of Work: Shower stem broke away from main water line behind wall.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from G & C Plumbing & Heating
I'm glad we could help [Member Name Removed]! We love educating our customers on their plumbing systems.

Lara K.
08/2018
1.0
plumbing, home remodeling
  + 0 more
I just had new cabinets put into my kitchen and I needed the plumbing to be re-hooked up – faucet, disposal, and dishwasher. I was told it would take 4-5 hours to complete and would cost $225/hour plus parts and overtime if they couldn’t come in the morning and it went past 5:00. That seemed expensive and excessive to me so I kept looking and I found another plumber who did it in 2.5 hours for $400 after 5:00 – now that’s more like it.
Description of Work: Re-install plumbing after new cabinets were installed

Rating CategoryRating out of 5
value
1.0
professionalism
1.0
responsiveness
3.0


Response from G & C Plumbing & Heating
Hello [Member Name Removed], I'm sorry you were unhappy with our company. It seems like your main concern is the price you were quoted. You asked our company to provide a blind quote which we don't typically do, and we gave you a ball park estimate because there are so many variables that could happen in a job like this. You also requested our company to come perform this work after 5pm at night when you returned home from work. Our business hours are 7-4 like many other plumbing companies. I can't be sure, but it sounds like the person you found to perform the work may be someone who works for a plumbing company, who did the work for you after hours, which is called moonlighting. You are taking the risk of him or her making a mistake, and not having insurance and company liability to be able to back up their work. Our company is backed and insured in case anything were to happen, and all of our plumbers are licensed technicians who are drug tested and background checked. We also pay our technicians time and a half after 4pm because it is considered overtime. It's a shame to give our company a negative review because you disliked the ballpark price you were given. This is why customers get multiple quotes, and I think it's unfair to give a bad review based on a ball park price. We were fully responsive to your emails and communicated professionally as well. If you ever have any other plumbing needs please feel free to contact us and have a good day. Brandon Sheck G&C Plumbing

Christopher S.
07/2018
5.0
plumbing
  + -1 more
This job came up with little notice and the G&C plumbers, Greg, and the next day, Brandon, were ready to do the work. Required two visits. Plumbers were informative, professional, and very tidy. Job was completed without mishap and everything works well. They checked and double checked everything along the way. Brandon also found a configuration problem with the dishwasher drain that had been missed for years, leading to retained drain water in the dishwasher, and fixed that. They were right on time both days. Although the price was higher than anticipated, it is within range that is cited for such work on search sites, and replacing the cutoff valves did add to the work.
Description of Work: Sink disconnected prior to me counters/sink install. New sink and faucet connected, old shutoff valves replaced

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$900

Response from G & C Plumbing & Heating
Thank you [Member Name Removed], we like to be very thorough with our work.

christine T.
06/2018
5.0
plumbing
  + -1 more
Excellent. Professional, straightforward, and fast! They also helped keep things calm during a burst pipe disaster. Our 1960's home has old plumbing issues so joining their club paid for itself within one month.
Description of Work: Burst pipe fix, new toilet and bidet, new shut off valve after meter

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Tyler W.
05/2018
5.0
plumbing
  + -1 more
Communicated well, work was done in a timely manner, and honored my requests. Highly recommend.
Description of Work: Outdoor Shower

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

Response from G & C Plumbing & Heating
Thank you [Member Name Removed]!

Bryan C.
01/2018
5.0
plumbing, water heater repair
  + 0 more
Sent an email in the morning and got an instant response, 3 hours later the team showed up in my driveway right on time. G&C were very professional, had all the latest tools and finished the job in less than a few hours. I will remember G&C and use them again for all my plumbing needs.
Description of Work: Replaced hot water tank

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from G & C Plumbing & Heating
Thank you for the kind words [Member Name Removed].

Michael G.
12/2017
5.0
plumbing
  + -1 more
This was my first time using G & C Plumbing. After reviewing the repair options with Greg (rebuild vs. replace), I decided to replace the valve. Greg's and the crew arrived on time, setup quickly and completed the work a little ahead of the original estimate. During the entire process they took the time to answer my questions as I looked over their shoulder to watch their progress. They were very professional, organized and cleaned up as if they were never there. I'll definitely use them again. And one more thing; even the dog like them!
Description of Work: Leaking shower mixing valve in the main bathroom.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

David B.
12/2017
5.0
plumbing
  + -1 more
Quickly completed; photo of malfunctioning mechanism was sent in advance so that the replacement part would be on the truck. There is a family discount plan that one might wish to consider for better prices on work completed. Care was taken to wear protective sleeves over footwear. Tidy and courteous.
Description of Work: Replace mechanism for Toto toilet tank filling/flush problem

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$450

Jim F.
10/2017
5.0
plumbing
  + -1 more
They are absolutely superb! It's a father and son operation so they're going to be around a while. The son was very polite and agreeable. All around they leave you with a good impression. They even went over and above to get the sink from Home Depot as I was not able to do it myself. I was really surprised by the cost, I even paid them extra because I thought their charge was too low.
Description of Work: They solved two dripping problems and installed a new sink in a bathroom.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Dan D.
10/2017
5.0
water heater repair
  + -1 more
They were fantastic. They were very clear on the pricing up front and how the work would go. They came when they said. They called me back with the pricing options, which was fantastic. They let me pick one. They went and picked it up and did all the work promptly. They cleaned up after themselves very well. It was like they were never here. It was good. I had three other estimates and they were all within $100. It was great.
Description of Work: They did plumbing. It was a hot water tank replacement.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,200

Contact information

199 Washington St, Franklin, MA 02038

http://www.gandcplumbing.com

Service hours

Sunday:
8:00 AM - 3:00 PM
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
8:00 AM - 3:00 PM

Licensing

Insured

Licensed*

Trade License Number
15010
Trade License Locale
MA
Trade License Authority
Massachusetts Board of State Examiners of Plumbers and Gas Fitters
Trade License Expiration
05/01/2022

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
Yes
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Water Heaters,
Kitchen and Bath Remodeling,
Heating and Air Conditioning,
Drain Cleaning,
Water & Smoke Damage

FAQ

G & C Plumbing & Heating is currently rated 4.9 overall out of 5.

Sunday: 8:00 AM - 3:00 PM

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: 8:00 AM - 3:00 PM

G & C Plumbing & Heating accepts the following forms of payment: Check,CreditCard,Financing Available
No, G & C Plumbing & Heating does not offer free project estimates.
Yes, G & C Plumbing & Heating offers eco-friendly accreditations.
No, G & C Plumbing & Heating does not offer a senior discount.
No, G & C Plumbing & Heating does not offer emergency services.
Yes, G & C Plumbing & Heating offers warranties.
G & C Plumbing & Heating offers the following services: All Plumbing Services, Plumbing and heating repair, renovations, fixture replacements, faucet replacement, water heater replacements (gas, electric, hybrid, tankless, indirect), gas piping & boiler replacements.
New construction plumbing. HVAC

Contact information

199 Washington St, Franklin, MA 02038

http://www.gandcplumbing.com

Service hours

Sunday:
8:00 AM - 3:00 PM
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
8:00 AM - 3:00 PM