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Franklin Fire Place

Fireplaces, Gas Logs

About us

We are a specialty retail location in business since 1965 selling alternative heating products such as gas, pellet & wood stoves & inserts as well as zero-clearance fireplaces, fireplace accessories & gas grills. We use skilled subcontractors to install what we sell & have a full time service technician. We look forward to working with new customers!

Business highlights

60 years of trusted experience

Services we offer

We use skilled subcontractors to install what we sell & have a full-time service technician should any issues arise. We look forward to working with new customers!

Amenities

Warranties
Yes


Accepted payment methods

Check
Discover
MasterCard

Reviews

4.55 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
60%
4
20%
3
0%
2
20%
1
0%


Rating CategoryRating out of 5
quality
4.7
value
4.7
professionalism
4.7
responsiveness
4.7
punctuality
4.7
Showing 1-5 of 5 reviews

Pamela A.
06/2015
5.0
fireplaces, gas logs
  + 0 more
unknown
Description of Work: Turned on, serviced and cleaned a Real-Fyre gas fireplace that had been turned off for 7 years. They came promptly and had all the gas, transmitter and electric parts up and running again in about an hour, very pleasant, professional and knowledgeable!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$185

Howard L.
04/2015
2.0
fireplaces
  + -1 more
unknown
Description of Work: Never responded
Rating CategoryRating out of 5
Yes, I recommend this pro

Katie S.
12/2014
5.0
fireplaces
  + -1 more
Repair work included: fixing a broken pilot light installing a new remote control and a remote switch for the fan fixing a broken thermostat
Description of Work: Although Franklin Fireplace did not actually do the work, they referred me to Derek Richard who works with them on actual fireplace repair. - They basically sell fireplaces and do installation work. - I've used Derek Richard three times now and each time the problem has been fixed and the repair was reasonably priced. Once, he even helped me fix it myself over the phone (very small issue, but saved me the cost of a repair!)

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

James P.
07/2012
4.0
fireplaces
  + -1 more
We are very pleased with it. It's a long process but they took us through it. You have to coordinate with a lot of different companies, as well as the town and the gas distributor.
Description of Work: They installed a gas log fireplace for me.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

Mark Anderson A.
12/2008
5.0
fireplaces
  + -1 more
They did a awesome job. They came out the next day and fixed. No questions asked. No grief or problems. He came in and fixed its all good.
Description of Work: I bought a fireplace insert.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

    Contact information

    456 West Central Street, Franklin, MA 02038

    www.franklinfireplace.biz

    Service hours

    Tuesday:
    10:00 AM - 5:00 PM
    Wednesday:
    10:00 AM - 5:00 PM
    Thursday:
    10:00 AM - 5:00 PM
    Friday:
    10:00 AM - 5:00 PM
    Saturday:
    9:00 AM - 5:00 PM

    Licensing

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Fireplaces,
    Gas Logs

    FAQ

    Franklin Fire Place is currently rated 4.5 overall out of 5.

    Tuesday: 10:00 AM - 5:00 PM

    Wednesday: 10:00 AM - 5:00 PM

    Thursday: 10:00 AM - 5:00 PM

    Friday: 10:00 AM - 5:00 PM

    Saturday: 9:00 AM - 5:00 PM

    Franklin Fire Place accepts the following forms of payment: Check,Discover,MasterCard
    No, Franklin Fire Place does not offer free project estimates.
    No, Franklin Fire Place does not offer eco-friendly accreditations.
    No, Franklin Fire Place does not offer a senior discount.
    No, Franklin Fire Place does not offer emergency services.
    Yes, Franklin Fire Place offers warranties.
    Franklin Fire Place offers the following services: We use skilled subcontractors to install what we sell & have a full-time service technician should any issues arise. We look forward to working with new customers!

    Contact information

    456 West Central Street, Franklin, MA 02038

    www.franklinfireplace.biz

    Service hours

    Tuesday:
    10:00 AM - 5:00 PM
    Wednesday:
    10:00 AM - 5:00 PM
    Thursday:
    10:00 AM - 5:00 PM
    Friday:
    10:00 AM - 5:00 PM
    Saturday:
    9:00 AM - 5:00 PM