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Suburban Lawn Sprinkler Co

Lawn Irrigation, Lawn and Yard Work, Landscaping - Lighting

About us

We are a 50 year old irrigation and landscape lighting company specializing in Service and installation. We give free estimates, offer favorable payment terms and accept checks, Visa and MasterCard.

Business highlights

63 years of trusted experience

Services we offer

Suburban provides the installation and Service of both residential and commercial irrigation systems. We also offer installation and service of both residential and commercial Landscape Lighting. Suburban is also licensed to inspect backflows.

Services we don't offer

We do not do landscaping.

Amenities

Free Estimates
Yes


Accepted payment methods

Check
MasterCard
Visa

Reviews

3.54 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
50%
4
0%
3
25%
2
0%
1
25%


Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
3.5
responsiveness
3.0
punctuality
3.5
Showing 1-4 of 4 reviews

Nicole R.
02/2020
5.0
irrigation systems
  + -1 more
We hired Suburban to install an irrigation system in our yard. Mike was extremely helpful in talking us through the process, and was a pleasure to work with! We worked around some other contractors that we were using for another project, and was very accommodating. We took the time to walk us through the new system and how to use it most efficiently, which I really appreciated. So glad to chose to use them!
Description of Work: Irrigation system

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Albert C.
01/2014
3.0
lawn service
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
1.0
punctuality
4.0


Response from Suburban Lawn Sprinkler Co
unknown

JO-ANNE T.
06/2013
5.0
irrigation systems
  + -1 more
I have been dealing with Suburban Lawn Sprinkler Co for more than 20 years. They provide good service and the price is fair. They are very responsive.
Description of Work: Repair of the sprinkler system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$300

Christopher L.
05/2013
1.0
irrigation systems
  + -1 more
Could not schedule a 15 min. minor service call for two weeks. They then insisted it had to be on a Sat. Morning and then didn't show up or re-schedule because staff person had a stomach ache. Complaint to management (Bill?) on following Monday was met denial, challenges, rudeness, yelling and typical attitude of those who think they own the "market". Give your business to someone who cares.
Description of Work: Nothing. That was the problem . Company did sprinkler installation under prior owner -- appears to have been done well - but 6 weeks past start of Spring, no sprinklers and we were willing to pay $110 to get it done timely..

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$110

Response from Suburban Lawn Sprinkler Co
There are certainly 2 sides to every story. We have been in business for over 50 years and have an impeccable reputation. Service is of the utmost importance to us. In the spring, there is a rush to get all of our customer's irrigation systems turned on. Our phones ring off the hook and we schedule weeks in advance. [member name removed]was scheduled and unfortunately, the technician assigned to do the work got very sick, not simply a stomach ache. We called that day to reschedule but Mr. Larson would not. Instead he insisted on speaking with the owner, Bill. [member name removed] was unrelenting and rude and would not accept our apology for the inconvenience nor would he accept multiple new dates for the service. He ultimately told Bill he would find another company. He was then told to do so if he could not accept our apology and find another reasonable date. Bill has over 50 years of experience in dealing with his customers. He does not take losing customers lightly and is not happy with this outcome. Suburban Lawn does its best to handle all customer requests courteously and efficiently. We did everything we could to make it up to the customer. [member name removed] was not willing to accept our effort. We are sure the system we installed for the past owner will run well for years to come and wish [member name removed] the best.

    Contact information

    12R Waverly St, Framingham, MA 01702

    WWW.sublawn.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 4:00 PM
    Tuesday:
    8:00 AM - 4:00 PM
    Wednesday:
    8:00 AM - 4:00 PM
    Thursday:
    8:00 AM - 4:00 PM
    Friday:
    8:00 AM - 4:00 PM
    Saturday:
    8:00 AM - 4:00 PM

    Licensing

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Lawn Irrigation,
    Lawn and Yard Work,
    Landscaping - Lighting

    FAQ

    Suburban Lawn Sprinkler Co is currently rated 3.5 overall out of 5.

    Sunday: Closed

    Monday: 8:00 AM - 4:00 PM

    Tuesday: 8:00 AM - 4:00 PM

    Wednesday: 8:00 AM - 4:00 PM

    Thursday: 8:00 AM - 4:00 PM

    Friday: 8:00 AM - 4:00 PM

    Saturday: 8:00 AM - 4:00 PM

    Suburban Lawn Sprinkler Co accepts the following forms of payment: Check,MasterCard,Visa
    Yes, Suburban Lawn Sprinkler Co offers free project estimates.
    Yes, Suburban Lawn Sprinkler Co offers eco-friendly accreditations.
    No, Suburban Lawn Sprinkler Co does not offer a senior discount.
    No, Suburban Lawn Sprinkler Co does not offer emergency services.
    No, Suburban Lawn Sprinkler Co does not offer warranties.
    Suburban Lawn Sprinkler Co offers the following services: Suburban provides the installation and Service of both residential and commercial irrigation systems. We also offer installation and service of both residential and commercial Landscape Lighting. Suburban is also licensed to inspect backflows.
    We do not do landscaping.

    Contact information

    12R Waverly St, Framingham, MA 01702

    WWW.sublawn.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 4:00 PM
    Tuesday:
    8:00 AM - 4:00 PM
    Wednesday:
    8:00 AM - 4:00 PM
    Thursday:
    8:00 AM - 4:00 PM
    Friday:
    8:00 AM - 4:00 PM
    Saturday:
    8:00 AM - 4:00 PM