Rooter Man

Carlos was efficient, clean and polite. Solved the problem swiftly. Made a good choice!

The man was very nice, he tried to clear the piping but it couldn't be done, I don't blame him. The piping seemed to be clogged with roots or something. He warned me beforehand that it may not work. He was suppose to charge me $225 but he only charged $150, which was a break. I would call them again if I had a problem with clogged piping.

Prompt and clean service at a competitive price

Great. Carlos arrived on time, was professional and neat. He tested the disposal to make sure that wasn't the problem, then problem. He vacuumed out all of the water from the sink, then disconnected the disposal to get the rooter in the drain pipe. He finished, cleaned up and was done in 20 minutes

Perfectly. The serviceman responded quickly, went at the job, which required considerable effort, and was gone.

Excellent Company. The main sewer line out of our house to the septic tank was blocked (turned out to be a smallish clump of roots). We called Rooter-Man in Framingham at 8:45 a.m.. Phone was answered by fast, cheerful, professional man. We explained the problem ( we already had the cap to the main line open in our basement--took my husband days to get the cap to the old cast iron cap off--had sat there for 60 years). The man quoted us price for clearing the main line ($245) and gave us a window (from 10 - 12 a.m. same day). The gentleman who came out was fast, professional, and clear. He threaded his cutter/auger electric tool through the septic, cut the roots out. Done in under 40 minutes and charged the agreed on price. USE THESE PEOPLE. They do what they say, when they say it, for the price they quoted. We are people who do EVERYTHING ourselves, but this time we trusted this business, and it was a good decision.

Called on a Sunday night. Someone returned my call within an hour. I got an appointment for the next afternoon. Very responsive! Nice people to deal with and most important, they fixed the problem.

It took a lot of work. Rooter Man out on a Sunday. They could not get the problem resolved that day because, due to an issue with toilet installation, they could not get the toilet off to gain better access to drain. Two bathrooms shared the same drain. They assured me they would be back the next day with additional help which they were. They showed up and were now able to gain access because the toilet had been removed by the contractors. It turns out that some construction debris had become lodged during a renovation project. After a good deal of work, they were able to find the clog and clear it. The pricing seemed fair and they were very professional throughout the process. I would highly recommend Rooter Man in Framingham.

What appeared to be weekend fiasco, could not have gone better if faced with similar issue. Waste water backing up in basement sink and called rooter man in Framingham early Sunday AM and I believe it could not have done better job. Called office and women was very polite and took info. Service Tech PJ called me right back and arrived at house on time and could not have been more professional. We discussed what might be going on, reviewed options and he went to work. I thought issue was a little more challenging than I expected, but PJ struck with it and did what needed to do to finally clean line as roots seemed to have grown in the pipe. PJ had great way about him - explained everything, very throughout and cleaned up the work area. This is 3rd time have used this company over past 5 years or so and could not be happier. As side note, price was also very competitive - feared for worse as needed service during Sunday, but not nearly what I expected. All good for sure.

Carlos came about an hour after I called the office. He was exceptional. He explained that I did not need drain cleaning. Carlos was thorough, professional and explained the process. I will call again if I have a need. Would highly recommend. Margie

Friendly response on the phone and in person. Technician arrived on time, and did a great job finding and clearing the clog. Would absolutely use them again.

Someone was at the house within a couple of hours and took care of the problem. He was very thorough, professional and helpful with any questions we had. We used the $20 coupon on line - Reasonable price.

They came out to address a sewage blockage issue. They snaked the blockage by removing the toilet and incorrectly diagnosed the root cause and said our first floor toilet had to be replaced. So we did that. Issue came back 3 months later. Got them to come back out. They charged us again for the same process, only this time the technician uncapped the main sewage line in our basement and saw that our septic pipe was sheared. I didn't get a convincing answer as to why the first technician didn't uncap the sewage line to properly diagnose the issue. They also re-installed the toilet improperly, so I hired a plumber to fix the issue. I called to complain about their negligence and bad workmanship, they owned up to none of their missteps.

Called early afternoon to schedule an appointment for a clogged kitchen sink. Was told that someone would be at the house that day by 4:00. Service man was there before 4:00 and within a half hour the problem was fixed. He snaked the kitchen line. Received a 90 day guarantee. I used a $20 on line coupon which was deducted from the bill. Person who scheduled the appointment and serviceman were very professional.

Didtnt go. Went out and bought my own snake and fixed it myself cheeper.

The plumbers showed up on schedule and quickly corrected the problem.

Called in about a drain problem at around 9:30. Was told that service man would arrive between 11 AM to 1 PM. Paul shows up at 12:40 tools in hand. I show him the problem. He spent a few minutes diagnosing and went to work WITH BOOTIES ON HIS SHOES so as not to mess my floors or carpets. At 1:05 PM I was settling the bill as the job was done. Came with 90 day warranty too!

They were good, they came out promptly and I thought their prices were reasonable. They fixed the problem. The response was very good and the person that came out was knowledgeable. I would recommend them.

I was able to get an appointment the next day after I called. He showed up on time, he was professional and courteous, he had everything he needed and got to work right away. He was finished in less than 90 minutes and cleaned up after himself like nothing had happened. Excellent service, I couldn't have been happier!

We had a slowing draining tub in the bathroom. The plumber arrived on time and was able to get the pipes snaked and cleared in a reasonable amount of time. We were very pleased with the work.

Carlos arrived right on time and was very professional. I asked if he offered an Angie's List discount and he took $20 off the quote he provided me before he even began the work. He answered all my questions and provided tips so this would not happen again. Would use them again.

Complete the snaking of a line from kitchen upstairs towards drain in the basement. I had disposer food accumulation in the line. No problems so far. Quick and easy process.

They refused to honor my Angies' List discount, since I mentioned it after the work was done. They cleaned up the main drain OK, though there were some additional problems (like toilet takes twice to flush, garbage in the sink) which they said they are not qualified to do.

My drain was clogged from putting too much pasta down the disposal (don't ever do this). After not being able to schedule something with the plumber i usually use he recommended rooter-man. Was able to get someone to come over same day, just a few hours after my initial call. Guy came in the 2 hour window, quickly fixed the drain, cleaned up and was on his way. Really all you could want.

I called Rooter Man on Saturday morning and spoke with Patrick. He gave me the price over the phone and showed up within 2 hours and completed the job of unclogging the sink. Very pleased with his services!