Rogers Insulation Specialists

I liked this company very much. They were knowledgeable, thorough, and seemed to be very interested in quality and customer service. I did not hire them because their price was substantially higher than another very reputable company.

We have not had a winteer with the insulation, so the jury is still out on the end result!

Quality and price were fine. Some difficulties with sheduling due to busy period.

They did an excellent job and I was happy the price. I had one problem: They originally told me that they would do the work on one of two days and promised to call me once they determined the final schedule. I never heard from them and called them after the 2nd target date passed. They were very apologetic about the slip up and completed the work promptly.

The job went well with no problems. This company is a family business. I dealt with John Taglienti, one of the owners. I found him to be a credible and good communicator.

The estimate went well. The owner came and was there on time which is a big plus from me. He was honest and answered all of our questions. The only problems that I had with this company were that there were some miscommunications in their office. I had to reschedule our job about three times because somebody kept giving away our appointment to different customers. These mistakes pushed our appointment day back a few weeks. This was frustrating, especially because the job was in the winter time and we were freezing. The workers were very efficient and worked the entire day. Things went so well that we couldn't sleep that night... because we were TOO warm. :)

I was very impressed with the work and with the overall experience. Rick gave us a prompt and reasonable quote, and we were able to schedule the work easily. In fact, they sent over two teams on the appointed day, so it was done in one day instead of 2. Afterwards, there were a few punchlist items we wanted to have done, from securing some of the insulation to patching up some holes in the garage. The company was resopnsive, friendly, and prompt in doing those fixes, too. Altogether I was very happy with their work, attitude, and speed. One company gave us a cheaper quote, but a full week after Rick had quickly gotten back to us. In addition, Rick gave us a more reasonable quote than a third company.

They were very punctual, informative, and conscientious.

Excellent. Rick came on time to get an estimate of the work to be performed and provided a thorough estimate of the job to be completed. They were busy and gave an appointment for after 3 weeks, but it was fine as the severe winter has already passed. The crew of 3 came on time on the day of the appointment. Their leader checked all the areas where the job was to be performed and planned out the work. They set up the equipment and finished the job in about 4 hours. Then they cleaned up all work areas and the drive way (though it was raining). They showed all the work completed and left. Carol followed up with a phone call and Rick followed up with an email about the work completed. They are processing the National Grid rebate paper work and the rebate check should come in about 6 weeks. Over all we are happy with the work Rogers Insulation has performed.

The project was smooth from beginning to end. There were no surprises along the way. The only very little problem we had was that our initial order from the manufacturer was two windows short, so we had to order those and got them about two weeks later. The guy who did the measuring and installing was a real pro. We were very concerned about damage to our paint and other decorating and had none whatsoever. In fact, after assessing the situation and being aware of our concern, the installer decided to do the installation from the outside in, so we didn't even have to take down our window treatments. They work one window at a time and the time that you are exposed to the elements (our work was done in late January/early February) is minimal. When the job was done, they even scraped the manafacturers labels off of the windows, so we had no work to do. Also, the windows are guaranteed for life and the guarantee is transferable.

The experience with Rogers was definitely a positive one, from the initial meeting to conclusion of the work. Rick was the only one who was willing to enter the attic with me during the estimate (through a tiny trap door) to discuss and visually confirm the scope of the work. The written estimate was clear, detailed, and delivered promptly. Setting up the actual work date was challenging because Rogers is so busy, but once that was accomplished, the work was completed without a problem. The crew initially forgot (or was not instructed to bring) the fiberglass batts needed to insulate the knee walls, but that was rectified quickly. Rick even stopped by during the middle of the job to make sure it was progressing smoothly. Rogers handed the application for 75% rebate from the gas company. The rebate was delayed for a few weeks because a form had been filled out improperly, but the problem was corrected and the rebate did ultimately arrive.

He was extremely courteous and thoughtful. He was very quick to call us back. He came right out to do an estimate. He was clean and timely. He was great. It was a terrific experience.

They were courteous, timely and did a good job. They were a little hurried because it was starting to snow. I would hire them.

They were excellent. They?ve done good work before. I?ve had lots of contact with them. I expect the work to be very good.

Excellent. The crew showed up when they said they would. They conducted themselves professionally, completed the job in the same day and cleaned up after themselves. They were quite happy to show me their progress along the way and then filled in the wall holes, where the insulation was blown in. The end result was very professional and all we needed to do was some light painting. We have since had the work inspected by National Grid who financed the rebate for the work and they stated that the work was not only good but that the company did extra effort by filling in insulation on the door and other areas. Very impressive. It is so warm upstairs now that we barely turn the heat on.

Rick provided a thorough estimate of the job pointing out additional spaces to consider blowing in insulation but with no pressure. He took a lot of time to answer questions and provided a detailed quote. The job had to be scheduled a month out due to increased demands in the winter but was completed as scheduled and we noticed the retained warmth in our home the same day. The installation guys were timely, courteous and professional. The interior of the home was left spotless. We did have to clean up some cellulose left in the street where their truck had been parked but otherwise had no issues. Rick called the day after asking for any feedback - evidence of the importance they place on customer satisfaction. It was a pleasure working with Rogers - they even processed our gas company rebate!

Very good walk through, very professional estimate. Just no followup, and didn't reply to my emails. I assume they were overwhelmed like other insulators are right now. An email saying "We are too busy to do your job" or "we can't lower our price any" would have been nice.

They seemed to have done a good job. They told me what to expect before they came. They showed up when expected and did the job within the allocated time. We had a little disagreement on how to deal with the insulation of the dormers (something not anticipated originally), but once resolved, they came back the next day and completed did the work. I would recommend them.

Rick was great. Arrived on time for the estimate, which I was able to schedule just a couple of days out. While evaluating my attic spaces, he alerted me to suspicious older insulating material that could potentially be a fire hazard; he recommended its removal prior to having anyone blow cellulose over it. I really appreciated that - another company's rep did not mention it at all. Additionally, Rick tipped me off to a newer rebate program through NSTAR Electric (not gas) that could save me over $1000. Rogers is an approved contractor through that program, and once I have an energy audit and get the paperwork completed, I will schedule Rogers to do the work.

Roger conducted a thorough evaluation of the work and cost estimate. He spent a great deal of time educating me and my husband as to our options and the extent to which he could know the insulation needs of our house. He built a great deal of trust with us and then his brother Leo delivered on that promise. Leo and his crew were here all day long laying batting and blowing insulation inside and out. It was a messy job but, there wasn't any evidence of that once they were done. They even left my garage cleaner than when they arrived!

Went well. The quoting process was easy, although I had to call back and remind the agent to resubmit my quote after telling him that we had asbestos shingle under the siding. The team showed up on the day they promised, although a couple of hours late. There was no evidence they'd been here after the work was done and the house is warmer.

Everything went well. The original plan was to blow insulation into the walls as well, however, when they arrived they found that the walls already had fiberglass insulation so they did not charge us for this part of the work. They also are taking care of processing the paperwork for the rebate through Keyspan.

It was hard to get a hold of them to get a time set up. They showed up on time to do the work. They were very respectful. They were very courteous when they were there.

John and his team did a fine job and my home feels so much better with the improvements done. John met up with me to give an estimate and was punctual and frank in dealing with me. Scheduling the work (winter season) was later than hoped for but the crew came and did a great job (on a windy January day than didn't get above 10 F!). They also cleaned up after themselves. The vents were not cut until the weather was more favorable. Calls were answered or returned professionally and billing was not done until the job was completed. All in all I am very happy with the work done and hope to use this contractor again.

The guys from Rogers showed up on time, always a great start. They took care to keep mess to a minimum, but that's tough when doing blown in insulation from the inside because have to drill holes in drywall and dust results. They worked efficiently, were professional and friendly. Cleaned up after themselves, as much as practical.