Rogers Insulation Specialists

Work was protracted because plumber had to do some work, so that attic insulation could be completed. Work was very well done and owner is very professional and good-natured, temperate demeanor, but failed to respond to emails or phone calls in a timely manner that would be acceptable.

My experience with family-owned Rogers insulation was fantastic! Rogers proved themselves to honest, accessible, cost effective and highly knowledgeable. Overall our job went very smoothly and we are completely happy and satisfied - but what impressed me most is the Company's commitment to its customers. Making money is a reasonable goal for any company, but all too often this goal is put before customer needs, quality of workmanship and proper follow up - clearly Rogers values and prioritizes these! We had to wait a month for an appointment and we are very happy we did!

After all is said and done , I believe Rogers did an excellent job on the roof replacement but they were more expensive than others and some by substantial amounts. However, they did some work in excess of our initial requests ( 7 plywood panels, exhaust extensions out of the attic, etc.) I had to engage another contractor to guarantee that the soffit ventilation was sufficient to meet GAF's 30 year shingle guarantee would not be voided and I had to get it done before Rogers said that they could do it in order to permit Leaf Guard to install their gutters before I left town in November.

The estimator who came to our home (John) was extremely knowledgeable. He made several suggestions for the crawl space and basement insulation that made sense. The installer was also extremely knowledgeable and clearly had a passion for the particular spray foam this company uses. He described a lot about the chemistry of the product and how it worked once applied. He was also very conscientious about making sure the family was out of the house and making sure that they cleaned up after they were done. Overall, we were very pleased with the results.

They were very knowledgeable, reliable, or professional. Their price seemed a little on the high side. I would use them again in the future. The responsive issue with them had to do with getting a referral to do some other insulation, and it just fell through the cracks with them, and we followed up a couple of times and they just never got it done.

Overall estimator was knowledgable and did a thorough assessment of the attic space where we had water damage from ice dams and discussed installation of outside soffit vents. Work crew came promptly as scheduled. Pleasant, knowledgable work crew, took pride in their work. Some miscommunication between scheduled work detail that the crew had received from the office and the estimated assignment from the quote but we clarified on site. It was good that I was at home to discuss and clarify. Overall the crew did a good job and were able to answer a lot of my questions about the insulation, ice dam problems and how best to mitigate in the future.

I was pretty satisfied with them. I don’t remember how much I spent on their services but I know it wasn’t more than $1500. I will use their services again in the future.

All in all, we highly recommend Rogers Insulation for the excellent workmanship of Steve, the sider, and Brian, the door installer.

Arrival was timely. They were thorough and professional, leaving us with the advice to wait to add additional insulation until after our attic renovation plans were nearly completed. I valued this advice as it seemed logical considering the addition of dormers would potentially 'throw away' big sections of insulated areas if insulation were added earlier. I appreciated his experience and will definitely call them when I'm ready to add the insulation.

I thought they were fine. They were responsive and they came out promptly. I would consider calling them back.

Sales guy (can't remember his name now) was very professional and courteous; did a good job of explaining exactly what would be installed and how. Installation guy was a different story; showed up unannounced and started measuring window sizes without telling me (I was inside the house and saw someone walking around the property). Installation was rather spotty; some storms fit perfectly while others I could have stuck two quarters in the crack between the storm and the frame. I had to go around and double-check his work, and I definitely am not a handyperson. And then the installer left dozens of screws scattered around the property, including the driveway (good for the wheels, right?). I had to call to ask for a cleanup job. Overall, sales guy very nice and helpful (As); love the new storm windows (As), but the installation left a bit to be desired (C). Therefore overall "B". Would I use them again? I wish AL had a "maybe, I'd probably call them for another estimate but not definitely" option.

Asked for an estimate and Rogers Insulation never responded despite repeated follow-up.

They did a great job, and made it really easy to work with the government incentive program. They were also very quick. Would use them again.

John was easy to work with - he helped me understand my insulation options, coordinated with our auditor to make sure he got all the right spots, and worked with me to understand and process the available rebates. He provided us with a comprehensive and detailed quote with a price that was in line with the others we received. His team was very professional and neat and the work was in line with my expectations. The home energy savings was immediately apparent in our bills. It was probably the most painless house project I've ever done.

I really liked Rick from the moment we met, he was professional, informative and clearly cared about solving my problems. He was never pushy and did not try to get me to go with a more expensive solution. He laid out my options and gave me advice. When I hjad questions or concerns, he was responsive and made it clear he cared about making sure I was happy. I would use them again and would recommend and have already given his name to some people I know.

I chose them because they seemed quite knowledgible about where each product is best suited, along with how to avoid condensation issues. I also had some customization done in one attic, which they performed adequately. I have 2 issues with their work: THey installed 'eaves protectors' (I don't know what they are technically called) to insure that when they blew in insulation in the attic, they would not cause Ice dam problems. I did get ice dams that year, but I had been told and I accepted that that step was not a guarantee. The next year I had ridge and soffet vents installed. If the eaves protectors had actually done their job, then the new vents would have allowed sufficient airflow to prevent the ice dams. I had bad dams anyway. I am not convinced that the eaves protectors were for anything but appearance. But I could be wrong here. The 2nd issue is that, when they blew in insulation into my walls from the outside, they did so by periodically slicing siding shingles, driling the holes, blowing in insulation, plugging the holes, and then reattaching the cut shingles. Each year since then, I have had one or 2 of the cut shingles fall off, requiring handiman repair before the water and insects get in. Their methodology of repairing the holes they create is, therefore, deeply flawed. Rather than face this issue again and again, I have just hired someone to go around the house and properly install and paint new shingles in place of all the cut ones. I would tentatively recommend them, with the caveat that they offer a different approach to repairing shingles, and take more care in protecting the eaves/soffet.

Work was done through the MassSave Energy program. The total cost was approximately $2600. They were very professional and courteous. They were able to complete the job in one day, but had estimated a day and a half in case they ran into problems. They did a nice job cleaning, keeping the floor boards in tact and explaining what they had done. The only negative was job scheduling. They failed to show up the day that we had originally scheduled to have the work performed. Although an explanation was not offered, they apologized and re-booked. Fortunately, this was not a significant hassle for us.

They did a very good job. There was significant energy rebate associated. They did a very accurate estimate and gave a good time frame. They did have some problems applying insulations at some point that were very informative to keep us surprised of when they would be able to come back to finish the job.

Rogers Insulation was great from start to finish. We had Rick come over to give us a quote on insulating our basement. He offered us several options and answered all of our questions. He provided a written estimate that afternoon. They did all the work in one day. They took care to cover the things in the basement so they wouldn't get dirty. They did a really nice job on both pieces of the project and left everything neat and tidy. They also coordinated the paperwork with Mass Save for an energy efficiency program. We are very pleased by the work they did for us.

They were punctual and professional. I was pleased with their work and would use them again.

The job went pretty good. We had a few issues but they rectified them quickly. They were good people. They were really good. They worked with us in terms of schedules and price. They did a good job. We had a little misunderstanding about the cleanup but they took care of it. I was pleased.

Overall, the estimate was fine. They arrived on time and everything went okay. Their quote was reasonable.

Tired of our ice dams, we decided to get some quotes on insulation, in conjunction with a MassSave audit. We scheduled three contractors to come give us estimates, one of which was Rogers. The gentleman who stopped by seemed quite knowledgeable about insulation, but knew almost nothing about the MassSave program -- he said that the rules were changing constantly, but he would have his colleague get back to us with more details. We never heard from Rogers again; we were very happy with the contractor we did select.

I called for an estimate and the appointment was scheduled within three days. The MassSave program was reviewed at the time of the estimate. After approval from MassSave it took about three weeks before the work could be scheduled, but I was told that up front. The installation went smoothly from beginning to end, in less time than expected, and they insisted on cleaning up after the job. They conducted a test before and after the insulation was put in to measure the change in draft, which significantly declined.

In May, I started some work on my house and opened up a couple of areas to find that we had virtually no insulation in the walls. All we had was this silver backed paper that was used for insulation in the 60's when my house was built. Since the house was being opened up for the new siding I figured now was the time to see if we could insulate. I called Roger's and Richard, the owner, actually came out to my house to give me a quote. He was the 3rd company I had called and the only one that spent time with me explaining how they would blow in the insulation and why it would work properly. (Years ago another insulation company told me that the foil backed paper would stop the insulation from properly filling the cavities.) Richard also told me that my best bet would be to utilize his people for a full day which would cost me about $1700. At the time when he came out to the house we had the siding off on the front of the house, but planned to reside the rest of the house over the next 6 months to a year. (we were doing some construction along with the siding) BTW, a full day for his people amounted to being able to insulate 3/4 of the house. Their quote for doing 3/4 of the house was only $400 more than another company that quoted on doing just the front of the house which was about 1/4 of the house. As we were walking around the house looking at what would be covered I asked about any rebate programs that might exist. Richard told me about the Mass Save program that offers a rebate of up to $2000 to insulate the "whole house". He explained the whole program to me in detail and specified that they could do the work. He gave me the telephone numbers for Mass Save and even contacted them himself on my behalf. Ultimately I ended up going through Mass Save and had asked them to subcontract the job to Roger's Insulation. Richard was instrumental in helping me get through the program quickly and ensuring that I could get the job completed by his company. The whole energy audit program called for the "air-sealing" of the attic and foundation, and wall insulation of the whole house with a total cost of about $2900. Of course thanks to Roger's I was entitled to the $2000 rebate which meant my final cost was only $900. So... I got my whole house insulated and sealed for almost half of what I was going to pay for only part of the house. I really felt like Roger's went the extra yard to help me save some money and get the job done right.