Red Carpet Co

Excellent results

My wife was thrilled

Very happy with the results.

They are good.

Easy, high quality service

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very well

RED CARPET WAS VERY PROFESSIONAL. THEY RETURNED CALLS IN A TIMELY MANNER. THEY ARRIVED 15 MINUTES EARLY AND THEN THEY PERFORMED A WALK THROUGH. THEY INFORMED ME OF EVERYTHING THEY WERE GOING TO DO AND GAVE ME THE EXACT COST. THE WORK TOOK ALL DAY BECAUSE OF THE AMOUNT OF ROOMS AND DUCTS. THEY INFORMED ME AHEAD OF TIME THAT IT WOULD TAKE ROUGHLY 8 HOURS AND IT TOOK 8 HOURS. WHEN THEY WERE FINISHED, THEY DID ANOTHER WALK THROUGH AND ASKED ME IF THERE WERE ANY PROBLEMS. I WOULD DEFINITELY USE THEM AGAIN.

THE REPRESENTATIVE WHO CAME OUT WAS VERY HELPFUL, CONSIDERATE, AND FRIENDLY. HE DID A GREAT JOB GETTING OUT THE STAINS AND RESTORED THE CARPETS TO THEIR ORIGINAL COLORING. I AM USING THEM FOR A SECOND HOUSE AND I AM CONFIDENT THAT THE QUALITY OF THE JOB WILL AGAIN BE EXCELLENT.

I TOLD THEM, THEIR WAS ABOUT 250 SQ FEET OF CARPET AND THEY QUOTED ME $109 AND IT ENDED UP BEING $166. $35 OF THAT WAS FOR THE SOFA BEING CLEANED. THEY ALSO HAVE A SERVICE CALL TO COME AND ABOUT 93% OF THE SPOTS WERE REMOVED. I CHOSE THE COMPANY BASED ON THE ESTIMATE THEY PROVIDED OVER THE PHONE. THEY WERE PROFESSIONAL AND GAVE GOOD SERVICE THOUGH.

PROMPT AND VERY THOROUGH. CARPETS CAME OUT MUCH BETTER THAN EXPECTED. THEY GOT OUT YEARS OF GROUND-IN DIRT AND SOME STAINS I DIDN'T THINK WOULD COME OUT. BIT OF 'STICKER SHOCK' IN THAT COST WAS MUCH HIGHER THAN PHONE ESTIMATE WHICH WAS BASED ON ABOUT TWICE THE AREA THAN WAS CLEANED, BUT ACTUAL COST WAS BASED ON SQUARE FOOTAGE AND PRICE CHART SO COULDN'T COMPLAIN TOO MUCH.

THIS WAS AN EXCELLENT EXPERIENCE - ESPECIALLY COMPARED TO A PREVIOUS CARPET CLEANER WHO SPENT ABOUT 45 MINUTES AND DID A TERRIBLE JOB. THE PERSON I FIRST SPOKE TO ON THE PHONE WAS VERY POLITE AND HELPFUL. THE MAN WHO CAME SPENT ABOUT FIVE HOURS AT THE HOUSE ALL TOGETHER, WORKING NON-STOP. HE DID A TERRIFIC JOB. ONE AREA RUG IN MY SONS' ROOM, WHICH I WAS READY TO THROW OUT BECAUSE I THOUGHT IT WAS HOPELESSLY STAINED, LOOKS LIKE NEW. HE WAS POLITE, HARDWORKING, AND DID A GREAT JOB.

MY EXPERIENCE WITH RED CARPET WAS GOOD. THEY WERE PROFESSIONAL AND RESPONSIVE AND EVEN CLEANED MY WIFE'S GIANT STORK WHICH SHE USES AS A BUSINESS LOGO. MY ONLY COMMENT IS THAT I WISH THEY HAD EXPLAINED THAT THEY MIGHT NOT BE ABLE TO RE-INSTALL THE WALL-TO-WALL CARPET.

THEY DID A GOOD JOB. THE CARPET LOOKS CLEAN NOW. IT WAS WET FOR ABOUT 12 HOURS AFTER THEY FINISHED. RED CARPET GIVES A DISCOUNT TO ALL NEW CUSTOMERS.

RUGS OF ALL DIFFERENT SIZES, THE EXPERIENCE FROM BEGINNING TO END WAS EXCELLENT. FROM THE PERSON ON THE PHONE TO THE SERVICE PERSON, EACH PERSON WAS PROFESSIONAL, RESPONSIVE AND HELPFUL.

WE APPRECIATED THAT THE TECHNICIAN WALKED THROUGH THE ROOMS WITH US FIRST AND GAVE A REALISTIC EVALUATION OF THE EXTENT TO WHICH THE STAINS AND DIRT COULD BE REMOVED -- AND THEN GAVE US THE OPTION OF HAVING THE WORK DONE OR NOT.(THE RESULTS WERE BETTER THAN EXPECTED.) ALSO, THE PROCESS DOES NOT SOAK CARPETS, SO THEY DRY WITHIN A FEW HOURS. THE 30% DISCOUNT FOR FIRST-TIME CUSTOMERS MADE THE PRICE EXTREMELY ATTRACTIVE, BUT WE WILL WILLINGLY PAY THE FULL COST TO USE THE SERVICE AGAIN IN THE FUTURE.

WE WERE VERY DISAPPOINTED IN THE SERVICE BASED ON SUCH RAVE REVIEWS FROM OTHER MEMBERS. THE CARPETS DO NOT LOOK OR SMELL ANY CLEANER THAN THEY WERE BEFORE THEY PERFORMED THE SERVICE. THEY FIRST QUICKLY VACUUMED THE CARPET AND THEN USED A SHAMPOO PRODUCT. THE RESULTS ARE BASICALLY NON-EXISTENT. WE WILL PROBABLY HAVE TO LOOK FOR ANOTHER COMPANY WHO STEAM CLEANS IN ORDER TO GET THE CARPETS AS CLEAN AS WE HAD EXPECTED. THEY WERE NOT CAREFUL ABOUT THEIR EQUIPMENT ON OUR HARDWOOD FLOORS, AND THEY LEFT SCUFF MARKS FROM THEIR EQUIPMENT AND BLACK GREASY FINGERPRINTS ON SEVERAL OF OUR WHITE WALLS! WHEN THEY CLEANED THE AIR DUCTS, THEY LEFT DEBRIS FROM THE CEILING ON OUR FLOORS, AND DUST/DIRT AROUND THE FLOOR DUCTS WITHOUT VACUUMING AFTER THEMSELVES. WE CERTAINLY DIDN'T EXPECT TO HAVE TO CLEAN AFTER OUR CLEANERS! THEY JUST SEEMED TO BE IN TOO MUCH OF A HURRY TO PERFORM THE SERVICES EFFECTIVELY. WE WILL NOT BE USING THIS COMPANY FOR ANY FURTHER WORK BASED ON OUR EXPERIENCE WITH THEM.

ARRIVED ON TIME. PLEASANT PERSON,WHO WORKED HARD ALL DAY. DID VERY GOOD JOB. COMPANY VERY EFFICIENTLY RUN-THERE WERE NO PROBLEMS WITH THE SET UP OF THE APPOINTMENT OR THE WORK WHICH IS RARE IN TODAY'S WORLD..

TECHNICIAN PERRY DID AN EXCELLENT JOB.

NO SECRETS - THE TECHNICIANS WE HAVE HAD TO OUR HOUSE HAVE PERFORMED BEYOND EXPECTATIONS: PERRY (IN NOVEMBER, WE HIRED RED CARPET TO CLEAN THE RUGS FOR THE HOLIDAYS), AND STEVE W. AND MARC IN MARCH FOR THE EMERGENCY CALL!

A + FOR THEIR PROFESSIONALISM. ONE SPOT WAS WAS LEFT WHEN THEY WERE DONE. I CALLED THEM BACK AND THEY RESPONDED RIGHT AWAY. IN FACT WHEN I DID NOT RETURN THEIR CALL THEY CALLED ME BACK AGAIN. THEY WERE ALL AROUND AWESOME .

VERY PROMPT AND PROFESSIONAL. THE PRICE WAS EXCELLENT BASED ON THIER DISCOUNT. 30% FOR BEING FIRST TIME CUSTOMER. A LITTLE ROUGH ON PUSHING THEIR SALES.