Red Carpet Co

The did not get the spot out of the couch. Otherwise, fine.

Because I got them on Angie's list they always give me a discount. They are very professional. They are on time. They are very responsive to any special needs you might have. Like my husband is on a vent, so I cant have any kind of strong chemical smell that is used. So they make sure that whatever they use is very mild and not going to affect him. They are very sensitive to what every particular needs or situation that you have in the home. They are great, it looks great and these are the same ones I had when I moved into this home and that was over 30 years. They look brand new almost.

I got them off Angie's list. They call me every year though to check with me to see if I am interested in having anything done. Usually I always have my carpets cleaned before the holidays. I would use them again.

Great! Arrived on time. Very professional and hardworking.

Perfectly, I have used Red Carpet for more than 15 years! I like their work and professionalism.

Service was good. They're very nice, a local mom and pop place. I would recommend them. They are very nice and professional. They do a nice job and are conscientious. The technician was very sweet, nice man. He was in and out within an hour.

Red Carpet's deep cleaning method made them look like new. The folks were very easy to deal with, punctual, and professional. I would hire again.

I have used this company ever since moving to my current home, for both routine carpet cleaning and emergency services. While I'm sure you can find a company to do routine cleaning for less, you will not find a more careful, friendly or responsive company. This was the second time I had used them for a water leak (the first was ice-dam related, the year of the monster storms). For both this current problem and that one, they brought in a large fan, pulled up the carpet section that was wet, put the fan between carpet and pad and let it run until everything was dry (2 days this time). Then they re-laid the carpet and cleaned the area that had gotten wet. My service person Steve went above and beyond the call of duty this time as he squeezed me in to his schedule at the end of the day, arrived at my home before I could get there from work, let himself in (I had no compunctions about giving him my garage door code), found the trouble area and moved a large bookcase full of books and a file cabinet so he could set up the fan. Similarly, once the carpet was dry I called the company, gave them my credit card number for the bill, and Steve let himself in and set the carpet back to rights. Given the two visits, the fan rental and the cleaning, I thought the charge was extremely reasonable. I have also used Red Carpet to clean my dryer vent and air ducts. Work done right, very careful and clean, and they do not hesitate to educate the homeowner on what they recommend and what they're doing, and why. Steve (again--I keep getting him, and I like it!) told me that based on the condition of my ductwork, which wasn't all that dirty, I shouldn't have to do them again for 4-5 years; it would have been easy to try to sell me on annual service and I wouldn't have known the difference.

All services were provided professionally; service technician arrives when promised, uses shoe covers, takes the time to explain what he's doing and why. Steve is the best! I had no hesitation about providing him with access to my home when I wasn't there so that he could start the most recent service while I was still en route from work. He even emptied and moved a big bookcase and moved 2 small file cabinets so that he could place the fan--definitely above and beyond the call of duty.

They were very professional and thorough, and the sofa looks great. I would most definitely use this service again.

Excellent! He successfully removed dirty spots left by our dog's feet on a white sofa. I would definitely hire them again.

He was very professional and friendly. He did a good job.

Went very well. Price was reasonable and service was completed on schedule.

They were very prompt. They should have sent somebody out to look at it first, then they would have performed the work even better.

Outstanding. The technician was knowledgeable and did the job right1

I don't think they spent enough time. The cleaner got frustrated with me when I told him to redo a spot because I thought it could have been done better. He was rude but the owner was apologetic about it. I would use them again if they weren't sending out the same person.

The two technicians, Steve and Alex, arrived right on time and are always pleasant to deal with. They cover their shoes to prevent dirt from coming into the house and are very neat with all of their supplies. Red Carpet Company has been cleaning my carpets for the past three years and have yet to disappoint. The carpets have a lot of traffic with 3 children and are usually in rough shape by the time the team from Red Carpet comes. Once they leave, all of the stains are gone and the carpets look brand new! Thank you to Rick and his team for your professionalism and for performing a quality job every time!

Red Carpet did a great job, they were straightforward and good to work either, and I am very satisfied with the experience.

Very professional and courteous. Work was well done and also hired company to do ducts: came in on a Saturday which was convenient for me.

Purchased $100 wall to wall cleaning special and received a very timely reply from provider. Very responsive, professional and timely service!

Rick was excellent and responsive. I've used Him twice since my original service was performed and would happily continue to relationship.

Very professional and prompt. Everything was explained in detail as to what actions would be performed. Could not be happier.

Went very well. He showed up at the appointed time, was very efficient, everything was clean and tidy when he was finished. I was very happy with the work.

Great customer service beginning with my inquiry call. Steve then arrived right on time, explained everything he was going to do, gave me a quote - no pressure at all to do everything he quoted. Very professional and polite.

It went very well. They did a good job.