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Geek Handyman Computer Services

Computer Repair, Internet Service, Computer Training,

About us

Hi. I'm Jim - the Geek Handyman - a highly experienced computer, network, data, security, & technology service provider. I focus on providing smart, high quality, cost effective solutions to small businesses and individuals. Support both Windows PCs and Macs. Work performed as appropriate on-site, in-shop, or remote. Weekends and evenings by appointment. Thank you for considering me!

Business highlights

20 years of trusted experience
Emergency Services Offered

Services we offer

Networking, wireless & wired, data recovery & backup, spyware & virus removal & protection, security, repairs, upgrades, & maintenance, e-mail, web, & internet, hardware & software troubleshooting & problem solving, new installations & set-up, personal instruction & advice. Support both Windows PCs and Macs. Work performed as appropriate on-site, in-shop, or remote.

Services we don't offer

I will not repair a leaky pipe, paint a bedroom, or build a deck.

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
PayPal
Visa

Reviews

4.9137 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
94%
4
2%
3
0%
2
1%
1
2%


Rating CategoryRating out of 5
quality
4.9
value
4.9
professionalism
4.9
responsiveness
4.8
punctuality
4.9
Showing 1-25 of 137 reviews

Terence K.
08/2018
4.0
computer repair
  + -1 more
Jim replaced and I have had no issues 6 months later
Description of Work: hard drive crashed

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
3.0
responsiveness
5.0

Yes, I recommend this pro
$300

Response from Geek Handyman Computer Services
I just reviewed my very detailed notes (including all interactions) from this case and it seems to have been handled perfectly and totally professionally. Why a 'C' for professionalism?

Janet N.
02/2018
5.0
computer repair
  + -1 more
Great . Jim checked out my laptop after a small liquid spill on the keyboard left some keys unresponsive. He made sure it was was dry and that there had been no deeper infiltration to important parts. He also resolved a persistent and annoying problem opening the control panel.
Description of Work: Computer repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

wendolyn B.
11/2017
5.0
computer repair
  + -1 more
Was great. Gave me cost effective solutions, knew Macs and PCs and solved all my problems!
Description of Work: Needed one computer cleaned to give away. Needed one evaluated because it was slow. Needed all backed up and photos transferred to an external drive to free up space.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

cecilia P.
07/2017
5.0
computer repair
  + -1 more
It was good. The price was a little bit more than expected but it was good. He came at the time he said.
Description of Work: They did computer work.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

cecilia P.
06/2017
5.0
computer repair
  + -1 more
very well, he will return to install the new hard disck
Description of Work: my computer was slow, several minutes to start, he find out the problem on an accessory hard disk. he will replace it in another visit

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Julia M.
05/2017
5.0
computer repair
  + -1 more
Efficient, knowledgable, pleasant - great!
Description of Work: Update on computer interfered with communication with printers. Also I needed to install an upgraded modem/router. He managed to get everything working very efficiently. Very good listener to understand the problems and my specific needs.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

suzanna G.
03/2016
5.0
computer repair
  + -1 more
I had an excellent experience! Jim fixed my computer quickly, explained what he did and gave me more insight on other ways to keep my computer healthy... all at a reasonable price. He is professional, knowledgeable and takes the time to explain things. I would highly recommend his services!
Description of Work: My computer was having some issues and he fixed them. Also cleaned up malware and other unsafe software that I somehow loaded.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Charles Y.
02/2016
5.0
computer repair
  + -1 more
Outstanding, quick, responsive and reasonably priced. Go to guy.
Description of Work: Fixed network connection problem that I had spent several hours trying to fix - he ided the problem and fix within 15 minutes.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$25

Donald B.
01/2016
5.0
computer repair
  + -1 more
He provided good suggestions of how to troubleshoot the problem myself for starters. When that failed, he did troubleshooting himself. When that failed, he provided a way for me to get the data off the drive. As a computer professional myself, I thought his guidance was good, and I think he did good honest work which I appreciate.
Description of Work: Troubleshooting of my Dell desktop system, which had died. When that proved unfruitful, he provided an external enclosure for my hard drive so I can hook it up to retrieve data.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$142.5

gus A.
12/2015
5.0
computer repair
  + -1 more
Jim called me the day after I called leaving a message. He was highly professional, communicated clearly, and fixed my PC remotely, letting me watch what he did and explaining as he did the repair. He was easy to communicate with, thorough, guided me through what he did and why. This is my go-to guy for all future software issues I cannot resolve myself. Thanks Jim!
Description of Work: Jim helped resolve a Norton Security issue I was having. Also cleaned up my hard disc (removed unnecessary programs, etc.)

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$100

Dave M.
10/2015
5.0
computer repair
  + -1 more
Jim responded on a weekend, tracked down the not-at-all-obvious cause (disk drive encryption had been turned on -- Apple's new default -- but was failing every 10 secs or so), and repaired it, even after Apple told him it couldn't be fixed and he should reinstall the OS and all my daughter's data. He also installed additional RAM at our request, and cleaned the machine internally. He was persistent, resourceful, responsive, and thoroughly professional at every turn. Really can't say enough good things about him. This isn't the first time he's helped us out, but it was by far the most weird and difficult situation, and he came through with flying colors. +1,000,000 in my book.
Description of Work: Worked on a Mac that was running *extremely* slowly after a system upgrade.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Deborah M.
10/2015
5.0
computer repair
  + -1 more
Very responsive and prompt. He picked up and delivered. He's easy to work with and picked up parts to get my pc up and running and improved the functioning. I was able to pick his brain a bit. I would do business with him again.
Description of Work: Troubleshoot. Replaced parts. Pick up and deliver.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Patrick M.
03/2015
5.0
computer repair
  + -1 more
Great communication and a informative.
Description of Work: Jim replaced my hard drive and restored the laptop.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$325

Janet N.
01/2015
5.0
computer repair
  + -1 more
My son's HP Pavilion laptop fan was failing after a previous repair by different computer company. I called Jim and gave him all the details. He ordered the OEM parts specific for that model. When the parts arrived he had me drop off the laptop and he made the repair. He's very knowledgeable, genuinely nice, and easy to work with. He was very responsive to my phone calls and kept in contact with me. His pricing was reasonable ($237 for parts, shipping and labor). You can certainly get cheaper service (lower quality parts and less expertise) and I have, but it does not tend to get the job done. I will definitely use Jim again for any computer problems I have from now on.
Description of Work: Jim replaced the heat package( fan and heat sink) for my son's HP Pavilion laptop with OEM parts he ordered to fit our specific model.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$237

Margie W.
12/2014
5.0
computer repair
  + -1 more
Jim was terrific. He was very responsive to my questions and issues. He diagnosed and corrected all my computer problemswithin 24 hours and had my laptop running like new within 24 hours. I enjoyed the fact that he went through each issue and explained everything to me in layman's language so I would understand what the problem was and how he solved it. And his labor cost was amazingly reasonable. So much better than having a big-box store do the work. I could not recommend him any higher to anyone with computer issues. He was fabulous.
Description of Work: Having software issues with laptop. Laptop sluggish when loading. Laptop needed to be scanned and purged of any malware and spyware. Jim evaluated laptop performance, scanned for all know viruses, malware and spyware, purged laptop of any non-essential software. Improved performance significantly. Fixed software issues. Made detailed suggestions as to what he did and what it resolved.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

Ian D.
10/2014
1.0
computer repair
  + -1 more
I have not heard from him in months. He has had my machine for over year and will not respond. Can only assume he has stolen my machine or lost it AVOID at all costs.
Description of Work: Nothing - Appears to have stolen my $1700 Series 9 Samsung Laptop

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Jon M.
08/2014
5.0
computer repair
  + -1 more
Jim fixed what was a catastrophe for me. I'd hired remote contractors (Live Fix Support/Star Satellites & Communications, Inc.) who "seemed" to know what they were doing, but after installing an $80 super firewall my system crashed. I thought I'd lost everything. Jim quickly diagnosed the problem and had my computer back to me in 24 hours, totally fixed and now running faster than ever. Jim's also offered to help me build a customized pc as my next computer. This guy is a superb engineer, friendly, knowledgeable, professional and cost effective. Look no further.
Description of Work: Brought my old computer back to life after a crash.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

Dave M.
07/2014
5.0
computer repair
  + -1 more
He is very professional and very knowledgeable. He disassembled the lap-top and removed the heat syncs, and re-did the thermal gel and re-assembled everything. My over-heating problem is completely gone. I had another problem that he looked at and told me what was needed to be done. He came to my house to fix the computer. The service went really well. He spent more time than expected and charged me what he originally said he would.
Description of Work: I had a problem with my lap-top over-heating. He came to my house and did the work in front of me while I asked questions about it. The price included travel time.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$210

Iris O.
07/2014
5.0
computer repair
  + -1 more
Because of the installation of a new router by my internet provider my computer was no longer communicating with my printer. Jim came over and solved the problem in no time. Pleasant, smart and not condescending to a non-computer literate person as myself.
Description of Work: Got my printer to work with my computer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

LEAH D.
06/2014
5.0
computer repair
  + -1 more
Jim is friendly. he is also flexible about the time he can service computer. We did most of our work remotely on the phone while I was at home. He also gave me some suggestions for finding free security software. .
Description of Work: Debugged our computer

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$100

gerard S.
06/2014
5.0
computer repair
  + -1 more
left the guy alone with pc. an hour later, pc was all set. gave us info on how to debug in the future
Description of Work: unbug PC

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

Amanda H.
03/2014
5.0
computer repair
  + -1 more
Jim replied to my email inquiry within an hour of my sending it. Based on my lengthy description of my father's special needs, Jim conducted research and provided me with a list of products, and the links that would allow me to buy them from providers online. He would have made the purchases and installed them if I had needed that service. He also shared a series of tips to help me with the set-up. I felt he was very thorough and thoughtful about helping someone with very little computer knowledge.
Description of Work: Jim provided advice about computer hardware to meet the needs of my elderly father.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro
$100

Ian D.
02/2014
1.0
computer repair
  + -1 more
So Jim has had my machine now for over 3 months. The problem was diagnosed - the mother board connectors were broken. but since then I have had no communication despite numerous emails. he has disappeared with my $1400 laptop. I am hoping that this review will kick him into responding - if not a letter from my lawyer will be the next step.
Description of Work: I asked for the keyboard and Mouse to be looked at on my laptop

Rating CategoryRating out of 5
quality
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Philip S.
01/2014
2.0
computer repair
  + -1 more
I found them on Angie's List and they were pretty bad. They did not resolve my problem and the person I was speaking to had sort of a superior tech attitude that guys like that often take on when they know a lot and make me feel like an idiot. He got snotty a couple of times and they did not resolve the problem and did not seem to know how to resolve the problem. I found out later that something he could have suggested he didn't so it was an hour of wasted time. I spend nothing on it because they were unable to get into my computer and resolve the problem.
Description of Work: I used Geek Handyman Computer Services to attempt to get rid of some malware on my computer.

Rating CategoryRating out of 5
quality
2.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0


Response from Geek Handyman Computer Services
[Member Information Removed] am 100% certain it was not me you are referring to. You must have my business confused with another. [Member Information Removed] am disappointed that you have so little regard for decency.

Peter S.
11/2013
2.0
computer repair
  + -1 more
I was communicating with Jim via email to arrange a drop-off. He was having a busy week and asked me to contact him the next week to arrange for a drop-off. Emailed Jim twice the next week to confirm a time and he never responded...
Description of Work: Computer Repair

Rating CategoryRating out of 5
responsiveness
1.0

$90

Response from Geek Handyman Computer Services
I apologize. I am not sure how I missed your emails. It is true that sometimes I get very busy and keeping-up with communications can be overwhelming. If you still need help, please do not hesitate to try me again. Kind regards, Jim.

Contact information

21 Lilian Rd, Framingham, MA 01701

http://www.geekhandyman.com

Service hours

Monday:
7:30 AM - 5:00 PM
Tuesday:
7:30 AM - 5:00 PM
Wednesday:
7:30 AM - 5:00 PM
Thursday:
7:30 AM - 5:00 PM
Friday:
7:30 AM - 5:00 PM

Licensing

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Computer Repair,
Internet Service,
Computer Training,
Computer Sales

FAQ

Geek Handyman Computer Services is currently rated 4.9 overall out of 5.

Monday: 7:30 AM - 5:00 PM

Tuesday: 7:30 AM - 5:00 PM

Wednesday: 7:30 AM - 5:00 PM

Thursday: 7:30 AM - 5:00 PM

Friday: 7:30 AM - 5:00 PM

Geek Handyman Computer Services accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
Yes, Geek Handyman Computer Services offers free project estimates.
Yes, Geek Handyman Computer Services offers eco-friendly accreditations.
No, Geek Handyman Computer Services does not offer a senior discount.
Yes, Geek Handyman Computer Services offers emergency services.
Yes, Geek Handyman Computer Services offers warranties.
Geek Handyman Computer Services offers the following services: Networking, wireless & wired, data recovery & backup, spyware & virus removal & protection, security, repairs, upgrades, & maintenance, e-mail, web, & internet, hardware & software troubleshooting & problem solving, new installations & set-up, personal instruction & advice. Support both Windows PCs and Macs. Work performed as appropriate on-site, in-shop, or remote.
I will not repair a leaky pipe, paint a bedroom, or build a deck.

Contact information

21 Lilian Rd, Framingham, MA 01701

http://www.geekhandyman.com

Service hours

Monday:
7:30 AM - 5:00 PM
Tuesday:
7:30 AM - 5:00 PM
Wednesday:
7:30 AM - 5:00 PM
Thursday:
7:30 AM - 5:00 PM
Friday:
7:30 AM - 5:00 PM