Mass Bay Wildlife Management is a full service company specializing in the prevention and non lethal removal of nuisance animals and other common pests from homes and businesses. We offer free inspections and quotes, emergency animal removal services and same day services in many cases.
Business highlights
16 years of trusted experience
Services we offer
Nuisance wildlife removal and exclusion for bats, squirrels, skunks, opossums, raccoons, birds, snakes, moles and voles, woodchucks, and chipmunks. Household pest elimination including termites, ants, wasps & hornets, mosquitoes, ticks and mice. Humane and non-lethal animal extraction services. Chimney cap installations.
Services we don't offer
Injured animal pickup and rehabilitation. Cockroach, bed bug and pantry pest elimination.
MassBay Wildlife Mgt. did an an excellent job and are very professional. Alex, the owner, is very knowledgeable, experienced, and cares about his customers. His employee, Ean, is also very professional and does an excellent job. When we still heard noises in the walls, both came back and Alex performed extra work at no additional charge. When he was on the roof, Alex noticed a couple of areas to cover to prevent animal entry and he took care of that while up there. The squirrels have not reentered the house. As it turns out the additional noises we heard (which we thought were from more squirrels) were not from squirrels, but from mice. So we also hired Alex to resolve the mice issue. His work is guaranteed for a year. And we experienced first hand that Alex is a man of his word and does return per his services guarantee. I highly recommend this Mass Bay Wildlife Mgt. Inc.
Description of Work: I had problems with squirrels inside the house and hired Mass Bay Wildlife Mgt. to remove them.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,200.8
Elizabeth W.
10/2016
1.0
pest control
+ -1 more
Squirrels still entering 3rd floor gutter have never at any time successfully been removed over this 10 month period. Company at first tried to get extra pay for setting traps again; now refuse to address this ongoing problem and seem to have abandoned it despite one year warranty. Squirrels are now between the walls and gnawing-- we are afraid of fire hazard from their eating through electrical wires. They come in and out of the original area that the company told us was the problem in 2015. Have recent photos & witnesses. During Sept & October more squirrels have been appearing, and going in and out of original spot and actively gnawing within our walls and at other places..
Description of Work: Grey Squirrel exclusion for $1,476 with standard warranty for 12 months from 12/02/15. "all-inclusive" "Multiple Service Discount" estimate #6896. They determined that Squirrels were entering 3rd floor and used traps.
Rating Category
Rating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
2.0
punctuality
3.0
$1,476
Response from Mass Bay Wildlife Management Inc
We performed a grey squirrel exclusion service in December 2015 for this customer for $975. In addition, we trapped grey squirrels at the site for 3 days for an additional $400, removing several grey squirrels from the site during that time period. In March of 2016, the property manager called to notify us that the customer thought the squirrels had re-entered the home. The home is old and in bad shape, so this was a possibility from day one. Grey squirrels are capable of creating entry points in homes, especially where rotted wood is present. We went back out in March and installed a one-way door where the squirrels had gnawed a new hole. We also trapped for 2 more days at no charge, removing 3 more squirrels. These visits in March (4 in total) were done as warranty visits, with no charge to the customer. In August of 2016, the property manager called to let us know that the customer was once again complaining of squirrels in the structure. Since it was squirrel breeding time, we advised against service until the young squirrels were old enough to leave on their own. The customer wouldn't have it, so we scheduled another service to install a one-way door. In October of 2016, I received a call from the owner of the home (This was the first time I had ever spoken to her. Up to that point, we had been dealing with the property manager.) The customer berated and threatened me, screaming the entire time. I tried very calmly several times to explain what was going on, but she would not let me speak for more than a few seconds without launching into another screaming fit. After several minutes of abuse, I told her I was ending the conversation. I called the property manager, who informed me that he was no longer working with the customer because she had become unmanageable. He also said that she had complained about every vendor he ever sent to her property, and wanted her money back for every service. In short, she couldn't be pleased and wasn't worth the headache. We performed our contracted service, and we honored our warranty. All tolled, we have performed work at the site 13 separate times, without ever balking at our warranty responsibility or complaining. We do not feel she is entitled to any refund, and none is forthcoming. I would have been glad to continue to work until the problem was resolved (as we do with ALL our clients, and always have), but there is no reason to withstand the disrespect, abuse and threats from the client.
Geoffery A.
10/2016
5.0
pest control
+ -1 more
well, Alex and Ian were both very responsive, I received prompt service, also very professional all at a fair price. Would definitely use again if needed.
Description of Work: assessment, set-up & rodent trapping services; also located/blocked entry point(s)
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Prince P.
09/2016
5.0
pest control
+ -1 more
went well. He found bat guano in the attack so that is an extra grand for a separate day to come back and do it.
Description of Work: pest control yearly program
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
KELLY L.
09/2016
5.0
pest control
+ -1 more
We had someone come out and give an assessment for termite control. We ended up not getting the work done at this time, but if we do in the future, we will certainly go with this company. The person who came out to the house was very friendly and down to earth. He answered all my questions and he came across right away as someone you can trust. This company will be on our new 'go to' for any future pest problems.
Description of Work: I needed someone to come out to the house and ***** any possible termite damage and see what our options were to take care of the situation.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Farida N.
09/2016
5.0
pest control
+ -1 more
Alex is very thorough he explained the process clearly and removed the wasps nest thoroughly. We haven't seen any wasps return back to the nest.
Description of Work: Remove a wasps nest from the roof of our window
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
Kathleen G.
09/2016
5.0
pest control
+ -1 more
Very well with regard to the responsiveness and scheduling. I will update with regard to the eradication as time goes one
Description of Work: Spraying for carpenter ants.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$219
Steven S.
09/2016
5.0
pest control
+ -1 more
This guy was great. Very professional and friendly. Did a great job. Any future work of this type, he will be the one I will use.
Description of Work: Termite inspection and got rid of some small ants, around house foundation.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
tim C.
07/2016
5.0
pest control
+ -1 more
This was a big deal purchase. It worked out well initially. It was only a month ago so I don't know how successful the pest control is going to be. But they did what they said they would do. The guy was very pleasant, Alex was his name and he seemed like he was knowledgeable. His pricing was competitive. He installed termite bait traps and a pest control program for, like, ants, beetles and stuff like that. He said he would come back and monitor the traps roughly a month later to see activity. Someone did come out and check. He found some activity and refilled the traps. In terms of the ants I have seen a decrease in them so, so far, so good. If my house falls down in a few years because of termites we'll know it didn't work out. If it doesn't then we should be good. Alex first came out to look at the property and give me the proposal that I moved forward with. It is a little early to tell, but based on the service that Alex has provided thus far and their pricing I would say they have done very well thus far. I have yet to see if it is going to be successful or not. I signed up for an annual service contract so they come out, I think, quarterly and check and monitor our traps and refill them if there is activity. At the end of the year, depending on the activity, we can kind of reassess whether it is working or what the next steps are. I certainly am going to ride out this annual service contract and hopefully renew it.
Description of Work: .
Rating Category
Rating out of 5
Yes, I recommend this pro
Linda Z.
07/2016
5.0
pest control
+ -1 more
Service was very prompt and reasonable. Very professional and will hire again. This issue required multiple visits over 3 weeks.
Description of Work: chipmunk and meadow vole rodent issues
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$465
LOUIE B.
07/2016
5.0
pest control
+ -1 more
Went great! Dead ants everywhere! ;)
Description of Work: Sprayed for ants
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$219
William M.
06/2016
5.0
pest control
+ -1 more
Alex did a great job to spray for the ants. This is the 2nd time he have provided this service (last time was July 2015, and no ants seen until the treatment this month, almost a year later). Thanks Alex!
Description of Work: Alex (owner of the business) came to spray for ants living in my siding. He spent several minutes patiently answering all of my questions, then spent over 30 minutes spraying for ants that I pointed out to him (along with the routes/paths they took from the woods to the house). parts of the outside of my house are hard to reach so it was extra work for him, which I greatly appreciate.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$219
Jason K.
06/2016
5.0
pest control
+ -1 more
Fantastic job! Ian spent the time looking for all entry points to try to close them up and we have a ton of traps set up. We feel confident this will take care of our issue.
Description of Work: mouse abatement
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$399
Jacqueline W.
05/2016
5.0
chimney caps, animal removal
+ 0 more
Most recently used for removal of bird's nests in two different places on the house which was done with the utmost care for the birds and eggs/baby birds. I was asked what I wanted to do with the eggs - a sign of genuine concern. The job was completed successfully - no more chirping morning, noon and night! More importantly - I have used this company in the past for many other issues - i.e.- removing mother raccoon & babies from inside the chimney, installing chimney caps, extracting squirrels various times/identifying and boarding up the entry point and applying yard ant deterrent mixture. I have used this company’s services repeatedly for obvious reasons - they are the BEST! Alex (President of the Co.) takes every service call seriously and is very responsive. He knows everything about this type of business and is very professional, personable and knowledgeable - he explains everything about the issue/pest – how it got in, how to prevent it from coming back, what his company does with it (if need be), etc. Also, I have recommended this company to friends who have used them and have been very happy with the services. Without hesitation, I would use this company again -and- do highly recommend them to anyone who is environmentally conscious and having an issue with any kind of pest (they cover many - see their website).
Description of Work: The most recent service was to remove a bird's nest from the dryer vent, add a prevented cover to the vent and remove bird’s nests from between the outside chimney and house siding.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Response from Mass Bay Wildlife Management Inc
Your loyalty is appreciated! Thank you!
Kymberlee K.
05/2016
4.0
pest control
+ -1 more
The service was fine. There was an additional cost because there is another family, but I actually did not think that was fair because the outline of the bottom of the house is the same. With my two families, one is on top of the other. So, if you go around the perimeter of the house, there is no extra cost if it was a one story or two. I paid 25% more. The ants are gone. They could give a justification for the increase in the price because I did not think that was fair. I would use them again only if I have ants.
Description of Work: I purchased a Big Deal for Mass Bay Wildlife Management. They did carpenter ant elimination.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
Yes, I recommend this pro
$236
Response from Mass Bay Wildlife Management Inc
Hi [Member Name Removed]. Thank you for the purchase, and the review. It is standard in our industry to upcharge for multiple family dwellings. Even if the footprint of the building is the same as a single family might be, there are two distinct warranties, one for your family and one for the other. By adding an additional family, the chances of a warranty issue theoretically double, since everybody has a different tolerance level for seeing/living with insects. Warranties cost money to honor, and we honor all of ours. At the two family price you paid for our treatment, you still paid over $100 less than you would have with one our competitors. The good news is that your renewal price is the same as a single family ($189), if you would like to renew your warranty and the home treated again this year.
Carol X.
04/2016
5.0
pest control
+ -1 more
Three trips out, total, but the price stayed the same.
Description of Work: Got rid of the S.O.B. that was tunneling all over (under) my lawn for the last couple of years.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$275
Hugh W.
04/2016
5.0
pest control
+ -1 more
Called ASAP, setup visit and even did a large than agreed area. GREAT GUY!
Description of Work: Sprayed house and garage foundations for ants, had ant issues
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Suzanne M.
02/2016
5.0
pest control
+ -1 more
We moved into our house two years ago and see ants constantly. Not lots, but always one or two. Then, in spring, they swarmed. We signed up with a regular pest control service and were having our foundation treated plus extra treatments and nothing. Finally, we determined we had carpenter ants right around the time I saw an Angie's List deal for Mass Bay Wildlife. After one treatment, the ants were gone (and he gave us a year guarantee). It's now been 7 months, and no ants. And no more quarterly treatments and payments that did nothing. Alex is very knowledgeable, not just someone who is paid to spray but doesn't have any expertise. We'll be calling him annually for our carpenter ant treatment. I recommend him HIGHLY.
Description of Work: Treat our house for carpenter ants
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
Heather H.
01/2016
5.0
animal removal, pest control
+ 0 more
I called about very loud noises in our attic , we were certain it was a raccoon. He came out very quickly and took a thorough look including climbing onto the roof to check for any possible openings into the roof. There was no animal evidence or repair needs so he confirmed no animal past or likely to come. He was courteous, knowledgable, and honest. Easily could have made something up in order to drum up business and was blown away that he didn't even charge for an on site examination too! He traveled almost two hours round trip, letting me know he was on route with an ETA that was spot on. Can't recommend enough, Great company!
Description of Work: I called about very loud noises in our attic , we were certain it was a raccoon. He came out very quickly and took a thorough look including climbing onto the roof to check for any possible openings into the roof. There was no animal evidence or repair needs so he confirmed no animal past or likely to come. He was courteous, knowledgable, and honest. Easily could have made something up in order to drum up business and was blown away that he didn't even charge for an on site examination too! He traveled almost two hours round trip, letting me know he was on route with an ETA that was spot on. Great company!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Rebecca W.
01/2016
5.0
pest control
+ -1 more
courteous, prompt, professional!
Description of Work: ant elimination
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$189
Janice D.
01/2016
5.0
pest control, animal removal
+ 0 more
Very good. Would use again.
Description of Work: Had a cage installed over chimney. Had termite traps set mouse traps set. Had holes plugged up from the outside. Had woodpecker work done. Covered hole that birds were flying into. Sprayed for bugs.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,100
T. Alex S.
01/2016
4.0
pest control
+ -1 more
It went very well. I was tempted to do it myself, but I was hoping to get some questions answered too. Scheduling was easy, and he even let me know that the ants in the shed weren't termites (what a relief!), and he sprayed around the shed too. So far, so good!
Description of Work: Spray against carpenter ants.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$189
Dan G.
12/2015
5.0
pest control
+ -1 more
They were very responsive, instantly. Came right out to the property, treated the exterior, and POOF the ants were gone! Highly recommended!!! It's been three months and the ants have not returned.
Description of Work: Eliminate carpenter ants
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
$219
David P.
12/2015
5.0
pest control
+ -1 more
Accomplished a major decline in ant population in a short period of time, as promised.
Description of Work: Treatment for ants
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$239
Dany S.
11/2015
5.0
animal removal, pest control
+ 0 more
Alex gave great explanation of the deer mice detection and why we were having bees/wasps in the home. Gave good advice on how to avoid these type of rodent/insect issues for the future. Will definitely use their service to prevent this again!
Description of Work: came for an inspector of our newly purchased home. Checked out the basement where he determined that deer mice have been. Also checked for wasp/bee hive since we had some dead wasps in the home.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Pest Control,
Animal Removal,
Chimney Caps,
Animal Fencing
FAQ
Mass Bay Wildlife Management Inc is currently rated 4.9 overall out of 5.
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: 8:00 AM - 12:00 PM
Mass Bay Wildlife Management Inc accepts the following forms of payment: American Express,Check,MasterCard,Visa
Yes, Mass Bay Wildlife Management Inc offers free project estimates.
Yes, Mass Bay Wildlife Management Inc offers eco-friendly accreditations.
Yes, Mass Bay Wildlife Management Inc offers a 10% senior discount.
No, Mass Bay Wildlife Management Inc does not offer emergency services.
Yes, Mass Bay Wildlife Management Inc offers warranties.
Mass Bay Wildlife Management Inc offers the following services: Nuisance wildlife removal and exclusion for bats, squirrels, skunks, opossums, raccoons, birds, snakes, moles and voles, woodchucks, and chipmunks. Household pest elimination including termites, ants, wasps & hornets, mosquitoes, ticks and mice. Humane and non-lethal animal extraction services. Chimney cap installations.
Injured animal pickup and rehabilitation. Cockroach, bed bug and pantry pest elimination.