Mass Bay Wildlife Management Inc

Alex was back out to my house today just like he promised several months ago when he started the mice abatement treatment. He arrived to rebate all the traps for FREE as part of his 6 month check-up. You can?t beat the customer service and quality. I haven?t had a SINGLE mouse in my attic and there are zero signs of activity. Alex delivered on all of the expectations he set. I am officially moving from Terminex to Mass Bay for my annual ant treatments as well come 2015. I complained to Terminex for 2 years about the mice I was catching in my attic and they did next to nothing. I should have partnered with Mass Bay years ago. Needless to say, my wife is very pleased (Score!) Thanks, Alex! Adam C

On the first visit, Alex went into the attic and looked for evidence of a colony. He found bat guano near the chimney and explained how they were getting down into the first floor. He explained that he would inspect the outside of the house for any potential entrances and would put in "baffles" that would let the bats out but not let them back in. On the day of the appointment, he went all over the roof and the siding to find holes. He found three and put the baffles in. He also sealed up smaller holes and screened off an area in the deck roof where birds had nested. He was very pleasant and knowledgeable. The service includes him returning in a couple of weeks to remove the baffles and close up the holes. He also offered a 5-year warranty if the bats come back. I would call him again for pest control. I gave a B on the price only because I'm not sure what the going rate might be. He did give a discount for being an Angie's List member.

Alex was great - he came in and sealed all openings, set bait traps, and sprayed the wasp hives. He is very knowledgeable and straightforward. He didn't "push" any package on us, however, we did opt for the year-long maintenance package.

Alex was great. He was able to make an appointment right away. He was friendly and courteous, and got the nests sprayed fairly quickly. Because the yellowjacket hive was so large, he treated it in a way that would kill the whole hive, rather than individual wasps on exit. So I needed to spray down the hive in a couple of days after there was no more activity. He said that he would come back and treat again if the first pass wasn't sufficient, but it didn't end up being necessary. I sprayed the nest down in two days and disposed of it.

I had a mouse problem and they did a great job and identified a problem that required a repair and came back after it was done. My mice are gone....

After reading the positive reviews on Angie's List, contacted this firm about squirrel exclusion. Alex called back on the same day and was on the property the next day for a firm estimate. Work was completed within a week, and Alex was exceptionally conscientious. Communication was excellent. Alex explained the entire process of exclusion and from my point of view as an animal lover, it was very humane. Would not hesitate to use this provider again.

Prompt response, scheduling and servicing. Pleasant, efficient, professional - a delight!

Alex is very responsive, pleasant and knowledgeable. I would definitely hire him again for wildlife and insect control.

Excellent ! Very professional. On time. Thorough. Explained everything and showed me exactly what he was referencing.

Also treated an area for possible bee/wasp nest.

He arrived on time for the first appointment. He informed me on the price of $125.00 per baiting. I agreed on the price. He also told me it would probably be 2 or 3 baiting sessions. I could tell that he had performed the second baiting, as some of the flags had been relocated. After that I did not notice any more mounds in my front yard. The only problem that I had with Alex, is communication. I did not hear back from him till the 26th, 20 days after 2nd baiting. He was on vacation. I just wished he had informed me that he was going on vacation before he left. I would not have thought that he had forgotten about it. In his defense though, he did apologize when he contacted me after his vacation. He is very knowledgeable, so I probably would use him again..

Alex is great! One call and he was out to take care of a nasty bees nest. The nest was at least 4 stories high and he banged the job out in 10 mins. My wife is allergic to bees so it was critical to have this issue taken care of so quickly. Absolutely my go to company for pest issues.

Worked directly with Alex - excellent communication and speed of response with detailed quotes. Came out and proceeded to work on the exclusion and setting of traps - hard work considering how rocky the area was. The woodchuck was not trapped but after a few attempts to get in, he was gone for the rest of the year allowing us to salvage the vegetable garden that he took a liking to.

No hassle response to our request for a look at the same area that Alex had worked on in 2013. One tine of the exclusion barrier had bent on a rock and the woodchuck having grown skinny in the winter, managed to sneak in again. Alex got in within 2 days of sending the request and helped us out with a redo of that area. Havent seen the woodchuck again and we look forward to some veggies from our garden this year.

I had purchased the $49 pest and termite inspection through Angie's List, and I scheduled an appointment immediately since I heard animal noise in the attic. I found Alex to be knowledgeable and informative. He checked the attic, basement and the around the exterior of the property, and found evidence of carpenter ants and mice in the basement. No evidence of animals in the attic. I had him treat for carpenter ants.

We were in the process of selling our house and I wanted to know beforehand if we had any insect issues that needed to be addressed. Mass Bay had an Angie's List special of $49.00 for an inspection as well as good reviews from other customers. Alex was delayed several times, but called to keep me advised of his ETA. The inspection was done quickly and professionally, and fortunately for us, he didn't find any signs of a problem.

Alex from MBWM was good and easy to work with. He inspected the basement for termite damage and carpenter ants. He walked around the back yard and side of the house looking for possible suggestions. He emailed me a quote for termite treatment for our house within 4 hours. Overall, I was satisfied.

He came, inspected and gave me a verbal report. We now have an annual contract with the company.

Great service and quality of work. He communicated the issue clearly and was prompt and professional. We will definitely be calling again if we have any pest control issues in the future!

Excellent. Not a single complaint.

Alex was both punctual and professional as always. I used his company before, having purchased an Angie's list deal for pest eradication. I would use his company again and would recommend him to others as well.

Alex from Mass Bay has performed 2 pest inspections for me. The first was in Sharon, MA, and the second was in Newton, MA. The service for both was fantastic. He was friendly, thorough, and provided all reports, as well as quotes for remediation on the spot (he has a printer in his truck). I would use him again.

Setting up teh appointment was very easy. The tech that came out was professional and explained what he was doing and gave us tips to avoid any future invaders.

Great! I was worried when a sales agent pointed out large ants near my house with wings. The inspector confirmed these were pavement ants and not termites! What a relief! Thank you!

Friendly and knowledgeable. Answered all my questions. He even went up into the attic via the small scuttle door and informed me of a few things that I was not aware of.