I called the Chelmsford Junk King but the Fitchburg team came. The two offices help one another to give faster service. The two men were great. They were prompt, quick, skilled, pleasant, and considerate. The price was reasonable. I would call them again and recommend them.
Description of Work: Junk removed
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Jan M.
06/2018
5.0
hauling services
+ -1 more
Crew was hours late.
Description of Work: Junk hauled
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
2.0
Christie S.
06/2018
5.0
hauling services
+ -1 more
Excellent service - the in-person estimate was professional, correct, and conducted by the same person who then came to remove the items. The three person team of Omar, Mike, and James were efficient, professional, friendly, and helpful. As they removed the items from my home they were careful of my walls and other furniture. As they pulled away, a very small item fell off the truck that I could have easily picked up and put in the trash; however, they stopped the truck and one of the gentlemen hopped out to pick it up and put it back in the truck - attention to detail! My highest recommendation!
Description of Work: Removal of items prior to moving
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Kathleen G.
09/2017
4.0
hauling services
+ -1 more
The previous year I had junk removed by the one located in Chelmsford. I felt the people in this unit were much nicer to deal with. The next time I will try to use them. Although the folks from Worcester who did come said it was in their geography
Description of Work: junk removal
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
$129
Brian C.
09/2016
5.0
hauling services
+ -1 more
It went well and the service was delivered as promised.
Description of Work: General junk removal from around the house. Old furniture, bed set, etc.
Rating Category
Rating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
$600
Diane N.
06/2016
3.0
hauling services
+ -1 more
.
Description of Work: .
Rating Category
Rating out of 5
quality
3.0
value
4.0
professionalism
3.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$450
Diane N.
06/2016
5.0
hauling services
+ -1 more
.
Description of Work: .
Rating Category
Rating out of 5
Yes, I recommend this pro
Emily W.
07/2015
3.0
hauling services
+ -1 more
They were professional and everything, but I feel I was overcharged and that he used the deal to reel people in and then add extra charges for very minimal work. I felt like he was just trying to get extra money and I was being taken.
Description of Work: picked up junk, bags of leaves and some old flower pots
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
3.0
responsiveness
5.0
punctuality
5.0
$169
Michelle R.
07/2015
2.0
hauling services
+ -1 more
Terrible customer service. There was a small billing discrepancy over a coupon code. When I scheduled the pick up, I was told that i had a coupon on file. However, the local office didn't have a record of it. Junk King called for the coupon code while I was putting my baby to bed. When I said I didn't have time to talk, he sent me a nasty text message threatening to take me to small claims court.
Description of Work: The junk hauling was ok, although they didn't have the correct equipment to load the truck and had to make two trips. The customer service was terrible.
Rating Category
Rating out of 5
value
2.0
professionalism
1.0
responsiveness
1.0
punctuality
4.0
$349
Response from Junk King Worcester
Customer was never told the coupon code was on file with us, the coupon code is with Angies List we need the coupon in order to honor it. The coupon was expired 2 years ago we said we would honor it but needed the coupon to do that. The customer did not have the coupon when we did the job, she said she would get it to us later that day never did, then she said she would get it that weekend never did. I then asked her to get that week never did. customer was called 2 weeks after we did the job and she had continued to promise to get the coupon but never did. The call the customer is referring to during the feeding of her baby was at 6pm because she promised to get the coupon by 5pm and never did (I did not know she has a baby or that 6pm was bad time). When I spoke to the customer she REFUSED to get the coupon and then hung up on me, saying sorry I am not going to get it you are just going to have to "do it yourself". I left a message saying she needed to get the coupon or we would be going to small claims court. So the customer decides to call my house at 10:30pm at night and wake everyone up, Im pretty sure she knew that 10:30pm was not appropriate. Then left a message on my phone saying go ahead and take me to court cause everyone in her family is a lawyer. I have dealt with a lot of customers but never had anyone like [Removed member name]. I gave her more than enough time and opportunities and she lied over and over about getting the coupon.
David A.
12/2014
5.0
hauling services
+ -1 more
Prompt courteous and professional
Description of Work: Removed unwanted items from house
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$90
Ronald G.
12/2014
5.0
hauling services
+ -1 more
unknown
Description of Work: They took everything I wanted them to take. Very friendly and professional.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$89
Ed T.
12/2014
5.0
hauling services
+ -1 more
unknown
Description of Work: Junk and yard waste removal.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$228
RONALD P.
12/2014
5.0
hauling services
+ -1 more
unknown
Description of Work: THE AMOUNT OF "JUNK" I HAD ACCUMULATED ON PICKUP DAY WAS MORE THAN TWICE THE ORIGINAL CONTRACT SIZE FOR THE $89 CONTRACT FEE. THE CONTRACTOR OFFERED TO TAKE THE WHOLE LOAD FOR AN ADDITIONAL $70 WHICH I AGREED TO. THEY DID A GREAT JOB BY ARRIVING ON TIME AND DEPARTED IN A SHORT TIME. I AM VERY SATISFIED.
Rating Category
Rating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$70
Martin D.
12/2014
4.0
hauling services
+ -1 more
unknown
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$175
tim B.
12/2014
1.0
hauling services
+ -1 more
Do not do business with this company They told me they would come and take 1/8th of a dump truck, or about 1.5 standard dump truck bed loads. They came a took ONE CHAIR and said that was all I paid for.....that's what I get for $80.00?? Seriously, stay away from them or you will get ripped off just like I did. I had also called the office prior to the appt to verify the size of the load. I was told they would take 1.5 standard size truck beds worth. But when they arrived it was a different story indeed. They are con artists and nothing more.
Description of Work: Took a chair away....
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
4.0
punctuality
4.0
$80
Cailin H.
11/2014
3.0
hauling services
+ -1 more
The offer said 1/8 of a truck load (about a pickup truck load) and said they will haul all kinds of things, including "construction debris". I booked and they came out, then said that although the volume of my load was appropriate, because it was construction debris, it was heavy, so the price would be higher. They gave me a quote for $435, so I said forget it. They should have mentioned that there was a weight limit as part of the offer!
Description of Work: .
Rating Category
Rating out of 5
$89
Christina R.
10/2014
5.0
hauling services
+ -1 more
They were polite, professional and very fast! They worked hard and I was very happy with their work! I was very happy with the price too!
Description of Work: I purchased a deal for $89.00 with Junk King on Angies list. I knew I had far more junk to remove than the deal offered. When they got here I had him look at everything I wanted hauled away (and it was a lot) and give me a price. I was more than happy with the price. They hauled away everything I wanted removed in my basement from boxes of junk, trash, old tv's, and things I no longer wanted plus a large heavy couch. They were polite, professional and quick. I can't believe how fast they got all that stuff out of this house. They were great! What was even better is I didn't have to touch a thing!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Jean R.
10/2014
1.0
hauling services
+ -1 more
I have tried to reach to reach Junk King Worcester on several occasions.to schedule a pickup and cannot get through to them. The number on Angie's list (1-888-888-5865 1-888-888-5865 1-888-888-5865 1-888-888-5865 ) does not work and the number their website is no longer in service. I think this is a scam, if not please advise as to how I can reach them and schedule the service. Call Send SMS Add to Skype You'll need Skype CreditFree via Skype
Description of Work: .
Rating Category
Rating out of 5
$89
L S.
05/2014
5.0
hauling services
+ -1 more
all went fine
Description of Work: take away junk
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$260
omar T.
04/2014
5.0
hauling services
+ -1 more
There the best good maners properly uniformed and respectfull tom and omar did a good job
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Hauling,
Dumpster Service
FAQ
Junk King Worcester is currently rated 4.2 overall out of 5.
Monday: 8:00 AM - 6:00 PM
Tuesday: 8:00 AM - 6:00 PM
Wednesday: 8:00 AM - 6:00 PM
Thursday: 8:00 AM - 6:00 PM
Friday: 8:00 AM - 6:00 PM
Saturday: 8:00 AM - 6:00 PM
Junk King Worcester accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Junk King Worcester offers free project estimates.
No, Junk King Worcester does not offer eco-friendly accreditations.
No, Junk King Worcester does not offer a senior discount.
No, Junk King Worcester does not offer emergency services.
No, Junk King Worcester does not offer warranties.
Junk King Worcester offers the following services: Junk Removal & Junk Halling Services