Description of Work: I had an old (40 years old!) water heater that weighed over 300 lbs. I needed it changed to be safe. 2 plumbers turned down the job. Panton did not and though we had to wait almost 3 weeks, they showed up when they said they would, went to work and did the work as quickly as possible, were clean, friendly and we felt professional. We were pleased and now have a brand new water heater that works great.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
Edward G.
04/2017
4.0
heating & air conditioning/hvac, plumbing
+ 0 more
They are very good.
Description of Work: They did work on our furnace.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$1,500
Edith B.
03/2017
5.0
plumbing
+ -1 more
The pipes were laid in the 30's and looked like sponges, I am surprised we only had two leaks. They did a fabulous job.
Description of Work: They had to replace all the plumbing outdoors.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,500
Bill M.
01/2017
5.0
plumbing
+ -1 more
I phoned them Satruday morning during the start of a major snowstorm. They were able to come to my house in less than an hour and promptly fixed the problem. They continue to impress me with their professionalism and fair pricing.
Description of Work: Hot water not working
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$48
Colleen P.
12/2016
5.0
plumbing
+ -1 more
unbelievably great. They came out right away and didn't rob me . The charge was so much less than I expected
Description of Work: new heating system and recently emergency snake for septic
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Allison W.
07/2016
3.0
plumbing
+ -1 more
For decades, Panton Plumbing was reliable. They came at a moment's notice, and the cost was within reason. Under new ownership, the business has changed. It is much more expensive, less responsive, and has proved an overall disappointment. Panton installed a valve at a house owned by my husband. The valve began leaking within a year; he called another plumber to fix it. In response to the yes/no question: Because finding a good plumber in a hurry is a difficult thing, I might hire them again. But my husband will not.
Description of Work: Various plumbing issues.
Rating Category
Rating out of 5
quality
4.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
4.0
Yes, I recommend this pro
Bill M.
04/2016
5.0
plumbing
+ -1 more
unknown
Description of Work: Have used Panton Plumbing several times including for emergency repairs on the weekend. They have always been courteous and thoroughly professional.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,000
Margaret C.
02/2016
5.0
plumbing
+ -1 more
I use them all the time. They are very responsive to my timing needs. I find them very reliable and they did an excellent job.
Description of Work: They install Bosch dishwasher for me.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Debbie B.
07/2015
5.0
plumbing
+ -1 more
I called at 8 AM on Sunday AM with "an emergency" and had service within an hour. They were wonderful, as usual.
Description of Work: Looked for and found source of leak. It turned out not to be plumbing but to be HVAC.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Sherry C.
05/2015
5.0
plumbing
+ -1 more
They really impressed us over the years. They just take care of the problem right away. They try to get there as soon as they can and the price is always right. It turned out it wasn't a plumbing problem at all. He came out an helped us figure that out. We thought the pricing was fair. He did a hot water heater about six years ago. Its the kind of company that you totally trust. I've had other plumbers. We had one guy come in and he fixed our sink. We needed somebody right away, he charged us a fortune and the work was not good. They're the best. I will absolutely use them for years to come.
Description of Work: We were having leakage problem down in the basement.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$50
Robert J.
02/2015
5.0
heating & air conditioning/hvac, plumbing
+ 0 more
Really nice men, and did a fantastic job. This is only the second time I've used this company, but I have been completely delighted both times! Finding a good plumbing/heating contractor has been difficult over the past 10 years for us. We'll happily continue with Panton forever!
Description of Work: We awoke in the morning to no heat. I called at 7:30am and the plumber arrived at 8:30am. He (and eventually his supervisor) were able to fix the boiler in a couple of hours.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
Robert V.
10/2014
5.0
plumbing
+ -1 more
unknown
Description of Work: serviced boiler. ordered replacement part.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$120
JANEEN H.
11/2013
5.0
heating & air conditioning/hvac
+ -1 more
I do not yet know the cost of the service as they have not billed me yet. I will receive a bill after they perform winterizing services.
Description of Work: They repaired a leak in the washing machine feed as well as a leak in the furnace.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
Yes, I recommend this pro
Richard B.
10/2013
5.0
heating & air conditioning/hvac, plumbing
+ 0 more
Our 1971 oil system suddenly began to fail. Panton has been serving our house as well as three other family homes in the area and wasted no time in coming in to discusss situation. We made immediate decision to go first class all around. They had all new installation (as well as other changes) done within one week. All office and working staff highly professional and particularly friendly to work with. In one intricate matter, Panton workmen had to cooperate with an elecrician and a mason in delicate diplomacy that worked like a Swiss watch. Cannot possibly say enough for Panton.
Description of Work: conversion from oil heat and hot water to gas heat and hot water with Burham Alpine unit a Superstore hot water unit. Also upgraded other plumbing.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$11,030
Chuck P.
08/2013
5.0
plumbing
+ -1 more
Couldn't have been more pleased. There were some initial issues about when they could come, but they were very upfront and accurate about it. Always showed up on time and completed the work. They actually did more than I expected and worked with me to make sure related framing work was done according to the installation instructions on the shower. Great work. Highly recommend. Wouldn't work with a different plumber.
Description of Work: Installed rough and finish plumbing for a bathroom addition.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$5,000
Ken Z.
04/2013
5.0
heating & air conditioning/hvac, plumbing
+ 0 more
They have always been very dependable. They have first class workmanship, and all of the workers have been with the company for a long time. I would recommend them to others without hesitation.
Description of Work: They have done lots of plumbing for us over the years, as well as some A/C installation.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
ROBERT G.
01/2012
5.0
heating & air conditioning/hvac, plumbing
+ 0 more
Extremely well !
Description of Work: I use Panton Plumbing for all plumbing and heating services. Most recent was installation of gas cooking and heating equipment. Previously, they had done the septic system connections and other plumbing repairs.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$5,800
judy B.
12/2011
5.0
plumbing
+ -1 more
ree hours later th same dayled
Description of Work: called re: running tiolet losing gallons of water hourly. They came three hours laater the same day. I had an appointment which I couldn't miss so I left instructions as to how to get into the house and where the toilet was. When I returned an hour and a half later, the toilet ws fixed, nothing was out of place and immaculate. The next morning I noticed a puddle of water and a drip , called Mr. Panton and he was there within an hour. Apparently the fellow had simply not tightened a nut quite enough.. In and out in 10 minutes with an appology and I"m sure that the fellow who did the replacement of the necessary part head about it right away. No charge of course for th second visit which was on Saturday @ 9am the part that need to be replaced was very fairly priced. Couldn't be happier.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$122
JOAN L.
09/2011
5.0
plumbing, heating & air conditioning/hvac
+ 0 more
Everything went according to plan.
Description of Work: Installed gas heater in greenhouse.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
JOAN D.
08/2010
5.0
plumbing
+ -1 more
They are fabulous. I give them an A.
Description of Work: They did plumbing services and a number of different things.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Robert V.
07/2009
5.0
plumbing
+ -1 more
They are responsive and come on time. They are professional and explain things very well. The quality of their work is good and they also clean up once the job is done.
Description of Work: I use them for plumbing work and they also do heating and air conditioning.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$20,000
EVE W.
10/2006
5.0
plumbing
+ -1 more
Responsible, and they know what they are doing. If you have an emergency, they are there.
Description of Work: They do our plumbing service to our rental property in MA. They also turn on and turn off out water when we are not there.
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Service Categories
Plumbing,
Heating and Air Conditioning,
Tree Service
FAQ
Panton Plumbing & Heating Inc is currently rated 4.8 overall out of 5.
No, Panton Plumbing & Heating Inc does not offer free project estimates.
No, Panton Plumbing & Heating Inc does not offer eco-friendly accreditations.
No, Panton Plumbing & Heating Inc does not offer a senior discount.
No, Panton Plumbing & Heating Inc does not offer emergency services.
No, Panton Plumbing & Heating Inc does not offer warranties.