Kumars Distinct Plumbing and Heating

Honest. Skilled. Patient. Gets the job done. At a recommendation from a friend, we called Kumar for help with our bathtub, and he not only fixed the problem we asked for, but predicted the next problem that would have happened if we had left it as-is, and took care of it at the same time. He's amazingly quick about getting necessary parts, listens to what you want, and you end up knowing more about the system you've got than when you started. Today - at the biggest cold snap, our heat went out, and he made the time for us, went way above and beyond to get the part, and got us up and running. Then, he made sure that we knew how to take care of any other issues that were happening because of the extreme cold. I cannot recommend Kumar enough - he's got the skills, the contacts, the speed, and apparently has the code memorized.

I feel very lucky to have chosen to work with Kumar at Distinct Plumbing and Heating on three occasions. I originally called him for what I thought was a pipe leak. He showed this could not be the case. He hypothesized it was actually a cracked foundation. With my permission, he tested the hypothesis and located the exact place of water entry on the exterior of the house, as well as additional factors contributing to the amount of water (improper grade, poorly designed irrigation directed in this area under a stoop.) He used incredibly fair business practices in his work in my new home. He showed intelligence and ingenuity in working with another company in my home, educating them on the best approach to a complex problem on which they were both providing service. He educated the other company and me concerning his rationale and the risks involved with the less-favored approach. He went the extra step to call the other company to make sure that his approach would be acceptable to their technician for crack repair. He managed to arrange his schedule to accommodate the other company’s last-minute scheduling to fix the crack before further damage occurred. He then prioritized his return,despite his busy schedule, to reinstate our water supply so we didn't suffer long periods without water. While teaching me how to turn off the condenser pump on the attic, he identified a roof leak that had caused a lot of damage with the previous night's rain and gone undetected prior to purchase. Among all of the excellent professionals with whom I have had the pleasure of working in the past, I have never dealt with any home service professional of this caliber and high ethical standards. There are plenty of nice people out there. He is also humane. -additionally he does not try to find excuses to ramp up the bill excessively.