PC Guyz

Horrible service and communication. I dropped my daughters Macbook Air off in late August and did not get it back until November 6th. The diagnosis a bad logic board. Why more than 2 months you may ask so did I. I called every 2 weeks with the promise of a call back and no one did. One time I was told that there was a ticket open with Apple regarding a failed update an this Mac was part of that. One again I was told someone would call me back. Finally I called in November and was told the owner who was the one who accepted this Mac was one one working on this and he would call him to get an update. 20 minutes later I was called to be told it was a bad logic board. I was giving my options and chose to pick it up rather than taking their options. Then I was told they would put it back together for pickup. Why would it still be apart after 2 months? Likely because this was the first time they looked at it. So when I picked it up today I asked why it took so long.....the excuse .....due to the availability of Apple parts due to Covid 19. This would be a factor for repair but not diagnosis. Check the dates on these reviews. This was once a great business that no longer wants to meet the needs of their customers or feels there is a need to communicate. Move on and fine a business that cares.

The desktop is running great..........I finally found a person who can be trusted to do the work eficiently & correctly.....What more could I say.