Still Services

heating & cooling contractor, well, dryer vent cleaning service,

About us

We pride our company on reliability, great communication, integrity, and quality work. We are experts in our trade and will do our best to keep you as educated as we can on your particular task or project. We look forward to earning your business!

Business highlights

15 years of trusted experience

Amenities

Free Estimates
Yes

Reviews

4.844 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
89%
4
7%
3
2%
2
0%
1
2%


Rating CategoryRating out of 5
quality
4.8
value
4.6
responsiveness
4.7
Showing 1-25 of 44 reviews

Doris S.
12/2023
5.0
The company was totally professional, kind and knowledgeable. Would recommend to anyone!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$500

Patricia O.
11/2023
0.5
Still Services is an absolutely horrendous company. Not only did Matthew not diagnose the problem but he in fact made a greater problem. He kept saying that it's the drain and that he would have to rip out our shower. He charged us almost $400 which is outrageous considering he did not complete nor did he fix the issue. Berkshire Heating and Plumbing came in and diagnosed the issue and under 10 minutes and fix it in under 30 for a quarter of the price. Berkshire Heating and Plumbing is the way to go. Still Services is an outrageous company that needs to be shut down they are scam artists. I would have had no problem paying for his journeyman fee but to slap us with an almost $400 bill for a job that he did not complete, did not fix is outrageous and disgusting. These people should be shut down and out of business. What a disgrace taking advantage of a family on a fixed income.

Rating CategoryRating out of 5
quality
0.5
value
0.5
responsiveness
0.5


Tom R.
10/2023
5.0
Appointment is November 16. So far office personnel was very helpful.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

JoAnn D.
12/2022
5.0
Still Services replaced my hot water tank. These people are amazing. Exceptional customer service. Quality of the work of the highest caliber. Matt and his team went above and beyond to ensure that I experienced maximum service with a minimum of inconvenience. I will call them for future plumbing needs and have already told several people about them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Rachael N.
06/2022
5.0
Still Services recently updated all of the plumbing lines in our home in addition to re-plumbing our bathroom in conjunction with a remodel. The original plumbing was not vented properly and Still Services took care to make sure everything was brought up to code and in superior working order. Everyone at Still Services was incredibly easy to work with; from the owner Matt who came to discuss the scope of the project and provide an estimate, to Kirsten in the office coordinating and communicating, to the technician, Stone, and his helping hands who performed the physical labor. I couldnâ t be more pleased with how smoothly the process went and with the exceptional final product. Still Services was respectful and accommodating in regards to our time, space, finances and in answering any questions I had along the way. I will without question hire Still Services again in the future should any plumbing issues ever arise. Additionally, I look forward to working with them when itâ s time to upgrade our homeâ s heating and cooling system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Robert R.
01/2022
5.0
Knowledgeable, efficient, and gave informative advice on likely future problems and ways to improve efficiency.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Rick O.
12/2021
5.0
Still Services was great! They had a tech in town who took care of my issue and had my furnace up and running in no time. Highly recommend!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Jeff L.
10/2021
5.0
I found my experience working with Still Services to be very good. The owner Matt Still was extremely pleasant to work with along with the office staff and technician performing the task. I would definitely recommend them to others.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0


Daniel M.
08/2021
5.0
Service generally fine. They communicated very well. The on-site people were pleasant, respectful, informative, efficient.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Gerald T.
08/2021
5.0
They did an excellent job we had our air back in two days. Other companies said it would take two weeks

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Jonathan K.
06/2021
5.0
On a Sunday they came out for an emergency repair. The service man was professional and polite and quickly restored my a/c. I am already planning to use them for general servicing.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

RON A.
06/2021
5.0
After previous difficulty with this contractor, they made efforts to respond to my subsequent request for service in a timely and thorough way. They have been friendly with me and the technicians they sent were competent.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Bernard L.
03/2021
5.0
fast response, although not requested they did an excellent inspection and a much needed cleaning (it was real bad) gave me further information. easy to talk to and information was spot right un. would recommend highly! local group.

Rating CategoryRating out of 5
quality
4.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Jill S.
03/2021
5.0
Quick response, friendly service, and my radiator works again!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$240

Fred C.
02/2021
5.0
I had to fire the first company I contracted with for not showing up or calling at the scheduled time to fix my furnace. Still Services came out the day I called. They had the required part in the truck. A half hour after they arrived, my furnace was fixed and at one third the cost of the first contractor. Their competence and honesty was greatly apppreciated.

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro
$325

Hector R.
11/2020
5.0
Would definitely recommend and use their services again !!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Parmalee J.
09/2020
5.0
Still Services came on short notice, when the heating company that I have used in the past couldn't. Chris was punctual, pleasant and informative. He put my mind at ease. I will use them again.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro
$275

Ronald A.
09/2020
3.0
Follow up and communications seriously lacking. Attention to minor quality issues unfulfilled. Warranty and rebate information not provided.

Rating CategoryRating out of 5
quality
2.5
value
4.0
responsiveness
0.5


Mj K.
08/2020
5.0
Very professional! Good value. Would definitely recommend them !!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Matthew R.
03/2020
5.0
Thank you Matt, Chris, Stone and Danny for fantastic work and service. If you need any HVAC or plumbing done give them a shout. I had four mini splits installed in quick fashion. Great group to work with and will be using them for all my HVAC and plumbing needs. Give them a call today!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$10,000

Jason S.
11/2019
5.0
Amazing service. Matt was very responsive and even lent us a large space heater while we were waiting for the boiler to be installed. Will use Still services again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Nancy W.
11/2019
5.0
Matt Still and his crew are excellent to work with. Matt put together a furnace quote that was budget friendly without compromising on product or installation services. We were without heat for 4 days and Matt rearranged his schedule to be able to accommodate us and return our home to heat before the cold front is due to move in! We found him to be extremely courteous and through. He is truly a gem.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$6,500

Leo I.
10/2019
5.0
We had a mini-split put in and they did a great job! Matt Still and his helpers are friendly and knowledgeable. The electrician that works with Matt was great! We will always use them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Jennifer M.
10/2019
5.0
These guys are the best! They did a great job but it s the extras that make such a difference - working with my schedule, communicating constantly, following up to make sure all was well etc. I can t recommend more highly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
    • 1(current)
    • 2

Contact information

PO Box 41, Easthampton, MA 01027


Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed
Sunday:
Closed

Licensing

Licensed*

Trade License Number
16196
Trade License Expiration
05/01/2026
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

heating & cooling contractor,
well,
dryer vent cleaning service,
sewer cleaning company,
home remodeling contractor,
air duct cleaner,
water softener installer,
gas leak repair service,
water heater installer,
handyman service,
drain cleaning company,
plumber

FAQ

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: Closed

Sunday: Closed

Yes, Still Services offers free project estimates.
No, Still Services does not offer eco-friendly accreditations.
No, Still Services does not offer a senior discount.
No, Still Services does not offer emergency services.
No, Still Services does not offer warranties.

Contact information

PO Box 41, Easthampton, MA 01027


Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed
Sunday:
Closed