Patio Enclosures - Boston

The window replacement and insulation were excellent. Adding a deck was qute good, although they left undone a quite small part of the latticework and still have done nothing after being told about it.

Do not give these people your business! They screwed up the design on my 4 season sunroom. 3 week project is going on 14 weeks with no end in sight. 2 windows and slider came defective from factory, and deck extension posts not square, deck boards not flush with frame board, facia board does not line up with existing. They can give you every excuse in the book, do not buy it. I have 5 pages of documented issues with this company. Contact me and I will share with you. If 'zero' stars was an option, that is what I would post .

The customer service was above and beyond, from the Sales & Scheduling (Darren and Robin) to the install team (Bob, Mike, Brandon). They returned all of my calls and emails promptly, and it was a fill cirlce care. We are DIY family, but chose to outsource this project due to their proprietary product, ease of ordering and service, and lifetime product guaruntee! It was not the most inexpensive option, but we felt the most confident in their work and product, and at the end the great customer care is what put this experience over the top. And the end result was exactly what we had expected and hoped for.

They did not match original style

Craig was very helpful and polite. He was very patient as I was not sure we could afford a glass upgrade at the time. Hope to be able to work with him in the future.

Everyone involved, Bob the estimator, Bob the measurement expert, POC (Anna), installers James and Daryll, all did their job well - and the final product reflects the quality of the manufacturing process. We were kept in-the-loop on everything, especially scheduling. Wish we had done this years ago!

Citing "customer privacy" this company doesn't provide references. They installed a beige porch on our white house claiming that that's what we ordered. Nonsense. We now have an unfinished project in a color we don't want and have paid $8,000. They offered to fix the problem for an additional $4,000: payment in full in advance. We walked away and so should anyone else considering doing business with this company.

My awning was over 10 years old and still worked perfectly but the fabric had fade and was torn. Patio enclosures did the original install and when I contacted them, they still had all my information and measurement on file! They had over 100 colors and patterns to select from and the materials arrived ahead of schedule. My installers (Dave and Al) were friendly, knowledgeable and very methodical in the way they carefully removed the old materials, clean the tracks and replaced and tested the new install. They even suggested using the touch up paint while they had the cover off instead of being in a hurry to rush to the next job. I was very pleased with the whole process from ordering to final installation. I highly recommend them for any outdoor enclosure! 5 Stars!!

Vg workers

Excellent customer service, responsive, focused on customer satisfaction.

Ask for Craig Hamner if interested. He has great salesmanship. And will get you the best offer!