Steve and Mason are easygoing, prompt, communicative and do a great job. Steve is a busy plumber so if you are lucky to already be a client, you will receive prompt service and especially important emergency services.
Description of Work: Old sink clogged in the first floor bathroom
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Richard H.
06/2016
5.0
plumbing
+ -1 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Paula Jean H.
07/2015
1.0
plumbing
+ -1 more
unknown
Description of Work: I called last week for a schedule date and they still have not given me one so I called someone else on your list
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
Mary S.
06/2015
1.0
plumbing
+ -1 more
We contacted Eldredge Plumbing before Memorial Day to get an estimate to fix a leak and possibly replace some cast iron pipes under our cottage. When we first contacted him, we were told they were very busy opening cottages and it would be a few weeks. We were fine with that. We called back in early June and were told he would take a look over the weekend and get back in touch. We never heard from him. We left messages, but he never returned our calls. Very frustrating and unprofessional.
Description of Work: Provider never followed up and stopped calling us back
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
Response from Eldredge Plumbing & Heating
We are sorry to have let you down. We thought it was understood it would be a few weeks before we could look at your job, that would be approximately the week of June 15th. We did look at your job for a free estimate as promised. The house was not occupied and the nature of the work did not appear urgent, due to the nature of our service business and daily emergency calls we did not update you fast enough for your liking. I'm sorry you felt as though a negative note was the solution to us trying to please everyone based on priority of emergency. We wish you all the best.
Dan D.
02/2015
5.0
heating & air conditioning/hvac, plumbing
+ 0 more
unknown
Description of Work: steve took care of a couple small items for me at my house in Falmouth. he replaced a thermostat, emptied my outside lines and quoted a new gas heating system. he is very punctual, professional and helpful plus fair priced. I would definitely recommend steve and will use him in the future.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Joseph F.
11/2014
1.0
plumbing
+ -1 more
LEFT PHONE MESSAGE BUT NEVER RETURNED CALL. GOT ANOTHER PLUMBER FROM ANGIES'S LIST
Description of Work: never responding to my phone call
Rating Category
Rating out of 5
responsiveness
1.0
Response from Eldredge Plumbing & Heating
I'm very sorry we never had the chance to speak. I do not have a voice mail in my messages from you! Sometimes we get a message that is jumbled if yours was not audible, I'm sorry you didn't call back to Allow me a chance to speak to you. We truly strive to please......
Don K.
09/2014
5.0
plumbing, heating & air conditioning/hvac
+ 0 more
From the beginning, Steve was very responsive, and informative. He came to the home to assess the boiler and venting system and immediately got back to us with his recommendations. He carefully explained each of the reasons why he was recommending specific action. He finished the entire job well within the time we had requested, and did an excellent job. We have been entirely impressed by his knowledge, caring attitude, as well as his professionalism.
Description of Work: Steve removed a leaking hot water boiler and replaced it with a more efficient boiler, redid the venting system completely, and did a great job.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$6,800
Isabel L.
09/2014
3.0
heating & air conditioning/hvac, plumbing
+ 0 more
unknown
Description of Work: When we first started using them there was always prompt responses. Service was good and efficient. When we wanted further work done and asked for estimates they were always promised and not forthcoming. Finally it became impossible to get them to return calls. We never did get the estimates we were looking for. We finally have switched to a different plumber and could not be happier.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
3.0
responsiveness
3.0
punctuality
5.0
Response from Eldredge Plumbing & Heating
We are very sorry to hear you're less than satisfied with our actions. We did come to your home free of charge to look at work to be done. We also provided a free verbal estimate on site. We don't usually type up "written job proposals" for SMALL jobs under $ 500.00 We are pleased everything is working out for you. We wish you all the best. Sorry for any misunderstanding.
Gail M.
04/2014
5.0
plumbing, water heater repair
+ 0 more
I requested Steve check our water heater before we came home from our winter away, and, if necessary, replace. I asked that he keep the cost to under $1500 for the water heater. New water heater, which cost $1250, was installed and working perfectly when we got home.
Description of Work: Installed a new water heater and turned on our water (which had been off the for winter we were away)I
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,400
Lisa A.
04/2014
5.0
plumbing
+ -1 more
Work was done promptly and quickly. Final bill came in under what he originally estimated. Workers were pleasant and friendly. Answered all questions and gave helpful information
Description of Work: Repaired a leak in a basement pipe.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$140
Nancy W.
02/2014
5.0
plumbing
+ -1 more
I was very satisfied with the job. They were timely. They billed me what they quoted so I was overall satisfied.
Description of Work: I used the services of Eldredge Plumbing & Heating.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Sarah B.
12/2013
5.0
plumbing
+ -1 more
Steve was very helpful to us and we will call again!
Description of Work: Steve responded quickly to a call the day after Thanksgiving when aging toilets malfunctioned. He arrived in 20 minutes and had everything working again.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
phil C.
08/2013
5.0
plumbing
+ -1 more
unknown
Description of Work: Steve was very professional. He made sure I was completely satisfied with his work before he sent the bill. I would definitely recommend him.
Rating Category
Rating out of 5
Yes, I recommend this pro
Catherine L.
01/2013
5.0
heating & air conditioning/hvac, plumbing
+ 0 more
great!
Description of Work: called for help because hot water heat was not circulating so timing was when first turned heat on. Owner had to send father in law which was fine _ he'd broken his leg but willing to help customers however he could. Turned out that my former plumber left a valve closed from the Spring work he'd done on my boiler!! Eldredge discovered issue quickly and then didn't even charge me!! Only asked that I call them with my next plumbing problem. QWill do!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Barbara R.
10/2012
5.0
plumbing
+ -1 more
Very pleasant experience. Steve returned my call within 2 hours and answered several questions I had on availability and pricing. We set up an appointment and he arrived promptly. After looking at the faucet he suggested a minor repair instead of replacing the faucet with one I had previously purchased. I went along with his recommendation and am more than pleased with the entire interaction. I will definitely hire him again.
Description of Work: Fixed leaky kitchen faucet.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$110
Monique M.
03/2012
5.0
plumbing
+ -1 more
Water leaking under sink... everything soaking wet.. Steve came in removed everything fixed the leak, put everything back in place! He is the BEST!! I used him again to put my new faucet in when my granite arrived also.. he took the time to help me pick out a fabulous grohe faucet!!!!!
Description of Work: Severe water leak under sink... CAlled Steve and he responded right away! he fixed the problem immediately! love him and his rapid response! Prices are great too! Steve is the best plumber in the falmouth area.. Highly recommend him! He gets the job quick and efficiently!!!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Gail M.
02/2012
5.0
plumbing
+ -1 more
Every job has been promptly completed and at the highest level of professionalism
Description of Work: Water turn off for winter in November at our condo Water, gas, electric turn off and turn on for winter when we owned a house Previously, Eldredge Plumbing has done work for us; installed new faucets in kitchen and two bathrooms, installed new kitchen sink
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Lee L.
05/2011
5.0
plumbing
+ -1 more
inital meeting discussed options and prices. I did some homework, got an estimate and had work done as scheduled
Description of Work: electric water heater installed
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Gail M.
11/2010
5.0
heating & air conditioning/hvac, plumbing
+ 0 more
S&S Eldredge is highly efficient, very responsive, and has very good pricing.
Description of Work: S&S Eldredge shut the house down (heat, gas, plumbing, electricity) when we left and turned it all on when we came back to our house 4 months later. They also did some work on the furnace.
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Service Categories
Plumbing,
Heating and Air Conditioning,
Water Heaters
FAQ
Eldredge Plumbing & Heating is currently rated 4.7 overall out of 5.
Monday: 8:00 AM - 4:30 PM
Tuesday: 8:00 AM - 4:30 PM
Wednesday: 8:00 AM - 4:30 PM
Thursday: 8:00 AM - 4:30 PM
Friday: 8:00 AM - 4:30 PM
Eldredge Plumbing & Heating accepts the following forms of payment: Check,Discover,MasterCard,Visa
Eldredge Plumbing & Heating offers the following services: Turn On & Off Water Seasonal, Water Heaters, Faucets, Gas Piping, General Plumbing & Heating