Find top-rated Pros in your area

Enter a zip code and get matched to businesses near you.

New look Refinishing Co.

Bathtub Restoration, Countertops and Backsplashes, Insulation

About us

New Look Refinishing is a full service Bathtub, Tile and Countertop refinishing company that serves the greater Boston area. We are a local Company (not a franchise), offer free estimates and customer service second to none. New look Refinishing treats each bathtub like it's our own, and are not satisfied until you are. Our Technicians are friendly, knowledgeable, experienced and will get the job done based upon your schedule. In our opinion, no bathtub is beyond our ability to renew. In just a few hours, your bathtub (no matter how worn, rusted, or discolored) can look like new again. We are fully insured and members of the Better Business Bureau, with an A+ rating. Oh yeah, we also answer the phone when you call. We realize that your time is valuable and we don’t rely on voicemail to take your call. You shouldn’t have to hope someone eventually gets back to you. You have a job that needs to be done, and we would like to do it for you, sooner, rather than later. So give us a call, ask some questions, and I’m confident that you will be satisfied.

Business highlights

23 years of trusted experience

Services we offer

Bathtub reglazing, tile reglazing, Countertub refinishing

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

Check
MasterCard
Visa

Photos of past projects

Reviews

4.727 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
85%
4
7%
3
4%
2
4%
1
0%


Rating CategoryRating out of 5
quality
4.8
value
4.8
professionalism
4.8
responsiveness
5.0
punctuality
4.9
Showing 1-25 of 27 reviews

Amy D.
07/2022
5.0
bathtub refinishing
  + -1 more
Excellent service. Owner Mark came out to view the project and make a detailed estimate. His sharp eye noticed things that I was going to ask about before I could. Estimate was reasonably priced. Damien came out to complete the work over two days. On the second day I asked him to redo a small repair that was more visible than I would have liked. It was invisible by the end of it!
Description of Work: Bathtub and bathroom reglazing

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

Carri F.
03/2020
5.0
bathtub refinishing
  + -1 more
why didn’t i do this years ago?!? This company/ services exceeded my expectations. We have an older home and had awful mint green and black tiles all over our bathroom (not just in the shower... every wall). The tiles themselves were in great shape so ripping them out just didn’t seem efficient. It’s like a new bathroom! Without all the mess and headache of demo. And for a fraction of the price. Looks amazing couldn’t be happier. New look Refinishing came out the same day, and gave me a very competitive quote then had the job done in 1 day.
Description of Work: refinishing bathroom tiles and tub

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Response from New look Refinishing Co.
Hi [Member Name Removed], I'm thrilled you are happy with the work we did for you. Satisfied customers are our #1 goal. If you have any issues at all, don't hesitate to give us a call. Mark Hawker President New Look Refinishing

Lee R.
09/2018
5.0
insulation
  + -1 more
Excellent!
Description of Work: They applied polyurethane in the tiles and bathtub.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Lihua T.
03/2018
5.0
bathtub refinishing
  + -1 more
The tech worker Tim come on time, work so hard so professional, we can said enough about what great job he did, so we ask the company to do an other tub. Our house is 1896 Brownstone house located Bay Bay Boston, we keep all of original details in the building, one of the bathroom tub we used two different refinishing companies to do the job, it was ok, last week 3-22-2018, we let New Look refinishing company to do the tub again, we can believe it was totally different resort was before, it is so beautiful, we call the schedule person want to do the other which is in the master bedroom one. We all ready tell our friends and neighbors to refer them if you want the old bath tub sink done have to call the New looking refinishing company. This company really do the job professional.
Description of Work: Refinishing our old bath tub and sinks

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from New look Refinishing Co.
Thank you so much for your kind words. All of the employees at New Look always strive to be the highest quality refinishing company that we can be. Satisfied customers like you are our goal each and every day.

Charlene S.
11/2017
3.0
bathtub refinishing
  + -1 more
Owner responded quickly and job date was set up right away. Tech was told about drips, smears, and cracks left behind from first day on the job. I was told it could be fixed, however, when he tried to fix the problem areas he made it worse. It was a lot of money to spend for a job that wasn't perfect.
Description of Work: Bathroom wall tile and bathtub refinishing

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0

$1,000

Response from New look Refinishing Co.
Hello [Member Name Removed], I am extremely disappointed that you were not happy with the repair work that my tech did. When he returned he incorrectly informed me that the repair work came out "great". I have never accepted substandard work from my employees and customer satisfaction is of my utmost concern. I agree that it is a lot of money to spend and I also want it to come out perfect. Our goal is always 100% satisfaction. I would like to come over myself with a different technician to make sure you are happy with the work. Please give me a call to discuss. Mark

Daniel S.
07/2017
5.0
bathtub refinishing
  + -1 more
Mark was great with the explanation of how it would look and how it would go due to the age of the bath and tiles. The description was on point and there were no surprises. They showed up on time and did a great job! I also like the fact that they guarantee their work for 2 years and leave a small touch up bottle if you chip anything. I would definitely use them again!
Description of Work: Wall tile and original 1920's tub reglazed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Nancy T.
12/2016
5.0
bathtub refinishing
  + -1 more
Excellent. I emailed, received a phone call and had an appointment within 5 days to have it done. I made arrangements to leave a check for the services when the tech arrived.
Description of Work: I had a tub refinished in white. The tub was approximately 40 yrs old. Came out beautiful, sparkling white.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Joseph A.
11/2016
5.0
bathtub refinishing
  + -1 more
The 50 year old tub came out like new, the technician was very meticulous and professional, and the entire process from making the appointment to having the job completed went off without a hitch. I would certainly recommend them and use them again.
Description of Work: Bathtub reglazing.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Catherine S.
05/2016
5.0
bathtub refinishing
  + -1 more
unknown
Description of Work: re-glazed a bathtub. Did a great job! Very professional.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Mark J.
04/2016
5.0
bathtub refinishing
  + -1 more
unknown
Description of Work: Great Job. On Time. Reasonable Price.
Rating CategoryRating out of 5
Yes, I recommend this pro

Kim P.
03/2016
5.0
bathtub refinishing
  + -1 more
unknown
Description of Work: Arrived at appointed time and refinished our cast iron bath tub. It looks great at this point - will need to see how it wears, but we were very pleased with all aspects, including the price.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

Maureen M.
12/2015
5.0
bathtub refinishing
  + -1 more
Prompt response to my questions prior to having job done, polite. Matt (technician) did an excellent job - polite. Answered all concerns, provided written care instructions & touch up kit too. Previous company never told or provided information!
Description of Work: Bath tub - re-glazed previously done by another company, needed to be refinished.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Maureen M.
10/2015
5.0
bathtub refinishing
  + -1 more
unknown
Description of Work: Prompt response to my concerns prior to having the work done. Service provided by polite courteous worker and highly satisfied with results
Rating CategoryRating out of 5
Yes, I recommend this pro

Garrett W.
10/2015
4.0
bathtub refinishing, countertops
  + 0 more
unknown
Rating CategoryRating out of 5

Eileen B.
10/2015
5.0
bathtub refinishing
  + -1 more
The job went flawlessly and was completed perfectly. Mark came out and examined work to be done and gave an estimate. Dates for work were set. Timmy arrived exactly on time, worked the entire time and the finished product is startling! !! It all looks better than new. I would recommend New Look Refinishing. ..to absolutely everyone needing this service and I will certainly have them work for me again.
Description of Work: Refinished tub and two sinks - pedestal and wall hung.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

michael M.
09/2015
4.0
bathtub refinishing
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Sandra S.
09/2015
5.0
bathtub refinishing
  + -1 more
unknown
Description of Work: Date of Service August27,2015, Cost of service 325.00
Rating CategoryRating out of 5
Yes, I recommend this pro

Klara E.
08/2015
5.0
bathtub refinishing
  + -1 more
The service was good. They came out quickly and did a great job. I've had no issues since the refinish. They also finished the job quickly which I appreciated.
Description of Work: Refinished bathtub

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

janice L.
06/2015
5.0
bathtub refinishing
  + -1 more
unknown
Description of Work: They do exceptional work and i wouldn't have nobody else but them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$525

Joseph O.
10/2014
5.0
bathtub refinishing
  + -1 more
I am very happy with the work that Mark and NLR did for me. Our bathroom had ugly pink wall tiles. We just moved into this home and there is a list of things we need to do. A complete remodel of the bath room was not in the budget. But something had to be done with the bathroom. Mark solved our problem. He refinished the pink tiles to a nice bright white. We updated the vanity and painted the walls. It looks great. I don't cringe when walking into the bathroom any longer. This is a great solution for those who don't have the budget for an full bath remodel. I would highly recommend.
Description of Work: Refinished ceramic wall tile in bathroom.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

Carolyn G.
03/2013
5.0
bathtub refinishing
  + -1 more
Sanded tub down and sprayed with new finish beautiful and shiney looks like a brand new tub and sink countertop. Very professional and extremely quick and easy.
Description of Work: Bathtub and sink refinished..Came out beautiful;..done in a day and could use the shower the very next day.. very inexpensive compared to installation of new tub enclosure. Professional workers.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Jonatha W.
03/2013
5.0
bathtub refinishing
  + -1 more
I was happy with the complete experience, from the person who answered the phone at their office, to the man who came to do the work, to the way he left the apartment. This bathtub is in a rental unit that gets a fair amount of use. They had been here before, and I would definitely use them again. They are also good about educating you about their service, what they do and how to take care of the finished product.
Description of Work: They refinished an old clawfoot bathtub in white, inside only.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$225

Carolyn G.
09/2012
5.0
bathtub refinishing, countertops
  + 0 more
Overall I was VERY pleased. It was quicker and cleaner than I thought it would be and I was using my shower the next day.
Description of Work: First they cleaned the tub surround to get all of the soap scum/mildew off. Then they filled all the small chips in. Then they taped off all the areas that were not being re-finished as to not make a mess (they were very thorough).Next they put down 3 coats of an epoxy primer. The final step was 3 more heavy coats of urethane to really give the tub that new look. Then they taped off my sink to spray the countertop in a special paint that looks like Granite.Done

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$475

Aaron H.
08/2012
2.0
bathtub refinishing
  + -1 more
We had New Look Refinishing refinish our tub approximately 1 year ago. Since that time, they have had to return 3 times to redo the job as the new surface keeps cracking/chipping. We appreciate that they guarantee their work and have been responsive to our many calls. Unfortunately, after this 3rd visit, we wish we had decided to just pay another company to do the job.The 3rd visit: New Look Refinishing scheduled a Wednesday early afternoon appointment to fix the tub. I took 1/2 a day off work in order to meet the worker. At 8 am that morning, I received a call indicating that the worker would not be able to come that afternoon as scheduled although could make it at 11 am. I was already on my way to the office and unable to make this earlier appointment. When I told the receptionist this, she suggested that I leave a key for the worker. 2 things: 1) I had no way to leave the key as I was more than an hour away from home; 2) I would never just leave my house key for someone I do not know. After several calls back-and-forth, the appointment was rescheduled for Friday afternoon. On Friday afternoon the worker arrived on time. He completed the job in 2 hours. After he left, my husband and I noticed several things: 1) It seems as if he might have just sprayed the new surface over the old. Our understanding was that the tub would be completely stripped and redone; 2) There was what appeared to be bathtub paint on the bathroom wall! This was quite noticeable as the walls are dark brown and the paint is bright white. The bath towel was hung in such a way to cover this paint splotch; 3) There was also paint on our wood floors (in 2 rooms). While I can see how he might has gotten paint on the hallway floors, I can't figure out why the paint was also in the living room.I called today to let the company know about the paint splotches. They offered to come to the house this afternoon to repaint the bathroom wall. A nice offer, but: 1) I would have (again!) had to leave work early to meet the worker; 2) We don't have extra brown paint to match; 3) We have had enough of this company.
Description of Work: Tub refinishing.

Rating CategoryRating out of 5
quality
2.0
value
4.0
professionalism
2.0
responsiveness
4.0
punctuality
5.0

$350

Erica B.
04/2012
5.0
bathtub refinishing
  + -1 more
Our shower / tub had been re-glazed to a white within the past year or two. We decided to freshen up the rest of bathroom instead of doing a full remodel work. Mark was able to come out on short notice and provided us an estimate on the spot for re-glazing the remainder of the bathroom walls. A couple of weeks later when we were ready to have this work done we were able to schedule it very easily. He arrived on time and completed the job in a half day then provided detailed instructions for allowing it to cure and how to care for it. The final price was exactly the same as the estimate. The white color matches the existing work very nicely. In summary, it was a smooth process and we are very happy with his work.
Description of Work: reglazed all the wall tile in our master bathroom

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450
    • 1(current)
    • 2

Contact information

516 Bedford St, East Bridgewater, MA 02333

http://Newlookrefinishing.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM

Licensing

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Bathtub Restoration,
Countertops and Backsplashes,
Insulation

FAQ

New look Refinishing Co. is currently rated 4.7 overall out of 5.

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

New look Refinishing Co. accepts the following forms of payment: Check,MasterCard,Visa
Yes, New look Refinishing Co. offers free project estimates.
No, New look Refinishing Co. does not offer eco-friendly accreditations.
No, New look Refinishing Co. does not offer a senior discount.
No, New look Refinishing Co. does not offer emergency services.
Yes, New look Refinishing Co. offers warranties.
New look Refinishing Co. offers the following services: Bathtub reglazing, tile reglazing, Countertub refinishing

Contact information

516 Bedford St, East Bridgewater, MA 02333

http://Newlookrefinishing.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM