RPM Heating & Cooling

water heater installer, heating & cooling contractor

About us

RPM is a professional Heating and Cooling company, that puts customers first. We offer many variations of affordable heating and cooling solutions. Ranging from high end custom ordered units to income eligible programs through mass save. We excel at installing the most efficient and practical system for your home, while saving you the most money. Repairs and servicing is also no challenge with our high tech equipment, and professionals that use it at an alarmingly affordable rate. Our approach is different. We understand today's new lifestyle and how technology can now play a role in saving you money. We offer Lower Energy Costs Solutions with a modern approach. With years of repairing and replacing heating systems, Matthew and his crew are experts in offering you the right solution for your needs. We are professionals, licensed, bonded, and insured.

Business highlights

8 years of trusted experience
Emergency Services Offered

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

CreditCard

Reviews

4.636 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
83%
4
11%
3
0%
2
0%
1
6%


Rating CategoryRating out of 5
quality
4.7
value
4.6
responsiveness
4.7
Showing 1-25 of 36 reviews

joseph Q.
03/2021
4.0
Basic maintenance no problems noted at this time

Rating CategoryRating out of 5
quality
4.0
value
4.0
responsiveness
4.0

Yes, I recommend this pro

Olga M.
02/2021
5.0
They are very accessible and the price very competitive, the team works great and left the spot clean as well as before. I am very pleased.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$9,400

sara y.
10/2020
5.0
I replaced oil boiler by RPM heating and cooling. They were very responsive and professional. Our master bedroom was cold even though we set the thermostat in high temperature. The piping system must have been wrong. The company not just replaced the boiler they also fixed the valve system. After boiler replacement, our master bedroom is as warm as any room. I highly recommend the company.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Lee and Mike G.
09/2019
5.0
Good work,reasonable price,nice people.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

John I.
09/2019
5.0
I was looking to replace my 28 year old boiler and hot water heater... George, Matt and crew were quite responsive from the start... Matt came out within a day or so of my initial call to survey the job. I had a written proposal a day or so later. After waiting for about a month to get several other estimates I chose RPM based on their work proposal, cost and their overall responsiveness to questions, etc. Matt and crew removed my old system and installed the new boiler and an indirect water heater in a day. The final job was clean and appears very well done. My family is happy to have nice hot showers again. The real test will come when the cold weather sets in, but based on what I've seen so far, I anticipate we will continue to be very satisfied customers.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$9,300

Barry R.
08/2019
5.0
RPM Heating and Cooling replaced a central A/C system for the second floor of our home. They were very professional, customer-centric, and knowledgeable. RPMâ s proposal was reasonable and the installation went smoothly. RPM workers are very punctual with and we highly recommend this company.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$4,800

Mike S.
07/2019
4.5
RPM does what they say, when they say. This is all too RARE when dealing with contractors of any kind in the Northeast. Communication was work quality were both top-notch. The techs left me with a bit of a mess to clean up, and an oil stain on the driveway from the old A/C coil, which is the only reason I knocked off 1/2 star. I would use RPM again, and that's the best endorsement one can give.

Rating CategoryRating out of 5
quality
4.5
value
4.0
responsiveness
5.0

Yes, I recommend this pro
$5,600

Arthur S.
07/2019
4.0
Very up front and honest

Rating CategoryRating out of 5
quality
4.5
value
4.0
responsiveness
4.0

Yes, I recommend this pro

Jane C.
06/2019
5.0
RPM did a great job installing a conventional air conditioning system in my 30-year old home. I found them to be responsive, prompt, fair and professional. I highly recommend RPM.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Holk B.
01/2019
5.0
Fast, reliable and friendly. Very positive experience

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Nancy G.
12/2018
0.5
I contacted RPM/Matt because my 2-year-old Lochinvar furnace was making vibrating noises. He said that it needed maintenance and told me the service would be $200. He was at my house on time for the service. Apparently, he did the maintenance but charged 50% more than what he quoted me, saying the furnace was dirtier than he anticipated. I was very disappointed with the extra $100 and he agreed to refund $50, which he never did. The noise never went away, he came back to do some calibration but the noise continued. He was scheduled to come back again and never showed up despite his assurances. The same situation happened twice. I found this very unprofessional since we all have a job and taking time off to wait for someone that would not show up is not the way to conduct business. I needed to contact someone else to do the same job that he was supposed to do, to begin with. I felt I was ripped off on the services RPM/Matt performed at my house. I would not recommend this company!

Rating CategoryRating out of 5
quality
0.5
value
0.5
responsiveness
0.5

$300

Wendy R.
11/2018
5.0
Experienced, knowledgeable, explains things well.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Brian G.
10/2018
5.0
We were down and out, no heat or hot water. Matt came in and assured us it was no problem even though it was for us. Came in at a great price, was efficient, communicated throughout and now we have everything we need and it looks and runs great. Will use him in the future and you should as well.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Diana and John A.
10/2018
5.0
Came in after hours to look at our problem and was able to get us up and running the next week to due an opening in his schedule. Heat Pump is working great. The problem was correctly diagnosed and fixed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Ethan T.
09/2018
5.0
Great company for addressing your HVAC needs! Servicemen and customer service rep were super friendly. I think I found my go to HVAC company for future issues

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
4.5

Yes, I recommend this pro

Monique B.
08/2018
5.0
I have nothing but good things to say about Matt and his technicians. Matt sent me quickly an estimate and the job started a couple of days later. they did a great job done including cleaning after the project was completed. They are friendly yet professional, reliable and I would recommend Matt and his crew highly. I already booked him for my next project!!"

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

CHARLOTTE Q.
08/2018
4.5
Matt responded quickly to give us an estimate. He installed a ductless air conditioner on the exact day he promised he would come. I would recommend him for his knowledge of product and for his excellent customer service.

Rating CategoryRating out of 5
quality
4.5
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Dan L.
07/2018
5.0
Mathew responded on a very hot day, to repair my system knowing how busy his company is. He has excellent customer service, I would hire him again in a second or less. Nothing short of excellent service...

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro

Diane D.
04/2018
5.0
The new heating system was put in and Matthew Rancourt did a great job! The area was also cleaned after his work was completed. I would definitely use him again and recommend him to others!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$6,000

VAGNER D.
02/2018
N/A
I had a oil steam boiler installed for 8,000.00. It?s was not installed correctly because 1-2 times a day the water level will be low and the furnace will cut off. I made several attempt to have him come back, he told me he will come the next day, but never shows up. Once I contacted Home advisor he showed up immediately to resolve the issue. If your looking for a reliable heating company. RPM HEAT IS NOT IT!!!

Rating CategoryRating out of 5
quality
1.0
value
2.0
responsiveness
1.0


Crristine T.
01/2018
5.0
Matt was prompt and professional. He did a great job. I would highly recommend him for any project.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Chris B.
01/2018
5.0
Asked to reschedule to an earlier time slot, which was great! Showed up on time, got the work done quickly and very clear about recommendations. Highly recommended.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$160

Deborah S.
01/2018
5.0
Matt called back within an hour of my request, although he said he wasn't sure he could fix today, he would come check to see what needed to be done. He followed up twice during the day and was able to fix the broken steam pipe within an hour after he arrived. He was easy to talk to and very customer service oriented. I would definitely recommend him.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$150
    • 1(current)
    • 2

Contact information

19 Chuck Dr, Unit 2, Dracut, MA 01826

https://rpmheatandcool.com/

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed
Sunday:
Closed

Licensing

Licensed*

Trade License Number
12455
Trade License Expiration
05/01/2026
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

water heater installer,
heating & cooling contractor

FAQ

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: Closed

Sunday: Closed

RPM Heating & Cooling accepts the following forms of payment: CreditCard
Yes, RPM Heating & Cooling offers free project estimates.
No, RPM Heating & Cooling does not offer eco-friendly accreditations.
No, RPM Heating & Cooling does not offer a senior discount.
Yes, RPM Heating & Cooling offers emergency services.
Yes, RPM Heating & Cooling offers warranties.

Contact information

19 Chuck Dr, Unit 2, Dracut, MA 01826

https://rpmheatandcool.com/

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed
Sunday:
Closed