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New-Again Tile And Grout Restoration

Ceramic Tile, Floor Cleaning and Waxing, Flooring Sales and Installation

About us

Tile & Grout Restoration

Business highlights

17 years of trusted experience

Services we offer

Porcelain, ceramic and all natural stone restoration. Showers, floors and walls. It includes marble, slate & saltillo quarry tile.

Services we don't offer

Bathtub restoration.

Amenities

Free Estimates
Yes
Senior Discount

10%



Accepted payment methods

Check
Discover
MasterCard
PayPal
Visa

Reviews

4.925 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
88%
4
8%
3
4%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.8
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.9
Showing 1-25 of 25 reviews

Patty Y.
02/2023
5.0
ceramic tile
  + -1 more
Eddie is the hardest working guy I have had the pleasure of meeting. he has restored my faith in the American work ethic. He approached my tired shower area with its cracked and leaky grout and did such an awesome job. "New Again" is a perfect name for his company because now the shower area absolutely looks new again. I was hating the old shower and now I love it again. All for a fair price as well. He deserves 10 stars.
Description of Work: He removed the grout from my over-sized tiled shower area ( 8 feet deep, 3 feet wide and 6 feet high) walls and floor. Very tedious work. He regrouted all beautifully and caulked corners and perimeter as well around faucet. I had some moisture under the floor and behind wall tiles. He used a humidifier over a 2-day period to make sure all was very dry before he replaced any materials. Also, my home was a distance from Eddie's place of business. I was so pleased he made the trip.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,400

Laurene A.
02/2020
4.0
ceramic tile
  + -1 more
The experience was fair. The re grouting was very well.
Description of Work: re grout tile
Rating CategoryRating out of 5

Yiannis P.
02/2020
5.0
ceramic tile
  + -1 more
Eddie and his crew are great. After an initial conversation, he showed up the next day for a quote. He explained in depth the problem and suggested a few solutions. On the day of the repair, they were on time and completed the work beautifully, timely, and within budget. I have no qualms to recommend New-Again Tile And Grout Restoration for your next project.
Description of Work: Grout repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

dan M.
05/2018
5.0
ceramic tile, flooring contractor
  + 0 more
It went very well. Eddie was punctual and meticulous. His work is very complete and he cleaned up any mess. He works hard and efficiently. I have recommended him to several friends already
Description of Work: Total regrout of large steam shower. and bathroom floor(marble) regrout. I also later had him come back to repair and regroup back hall ceramic tile floor.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Gregory O.
11/2017
5.0
ceramic tile
  + -1 more
Eddie did a great job on my shower tile and grout restoration. I am very pleased. Quality of work was very good and pricing was very reasonable. You can tell he wants to make the customer satisfied. I would definitely hire again and recommend him to others.
Description of Work: Shower grout and tile cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

Danielle Z.
07/2017
5.0
ceramic tile, floor cleaning
  + 0 more
Eddie was great. Very professional. Arrived early (even when I was late! Sorry!) Worked fast and updated me on timeline of project as it was completed. Came out great. My bathroom looks like new. So glad I called New-Again Tile. I have recommended him to all my neighbors. Great work and communication. Thank you!
Description of Work: Cleaned polished up sealed marble tiles and vanity re colored grout, Cael's tub and removed old messy caulking for two bathrooms.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$850

Susan L.
06/2017
5.0
ceramic tile
  + -1 more
Eddie called to let us know he would be 10 minutes late(!!) He and his helper worked efficiently and expertly. He protected the carpet outside the bathroom and cleaned up the bathroom when they finished. And the 2 men were personable and responsive to questions.
Description of Work: Re-grout around the baseboard of a bathroom as well as re-caulk around the tub and shower doors.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Richard G.
12/2016
5.0
ceramic tile
  + -1 more
Excellent work
Description of Work: Regrout tub

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Donald M.
10/2016
5.0
ceramic tile, flooring contractor, floor cleaning
  + 1 more
Ed did and excellent job on my shower floor, a few days later there was a problem with the shower floor ( not Eds work) Ed came right back and corrected it the day after I called him.
Description of Work: Clean and re-grout areas of shower floor.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

Kathleen M.
07/2016
5.0
ceramic tile
  + -1 more
Ed did a fantastic job. I had been told by another contractor that because of some moisture damage it was an impossible job but Ed accepted the job and did beautiful work. My tub area looks brand new and I've received several compliments because of the work done in that bathroom by Ed. I would highly recommend his service.
Description of Work: Ed regrouted all the walls and ceiling tiles in my tub area. He also recaulked all the seams in my tub area.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

Paul R.
11/2015
5.0
ceramic tile, flooring contractor
  + 0 more
All work was completed as promised, and on time. No complaints or issues whatever. As a customer I was highly satisfied and would recommend Ed to others without hesitation.
Description of Work: Ed showed up punctually to give an estimate, which he adhered to, to repair a tiled bathroom floor with extensive damage from building settlement. He showed up as promised, replaced several tiles as needed, and regrouted entire floor, leaving it looking better than when it was new. He also repaired minor tile damage in a second bathroom, and refinished the grout as well. Additionally, he removed and replaced worn silicone in both showers, again leaving it looking like new.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

richard D.
11/2015
5.0
ceramic tile, floor cleaning
  + 0 more
unknown
Description of Work: my whole downstairs, kitchen, family room, 1/2 bath and entrance foyer are |12' tile approx 1000 sq ft. He regrouted, replaced 2 damaged tiles and cleaned and sealed all tile downstairs. It now looks like it did 17 years ago when it was brand new.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$850

Barbara W.
09/2015
5.0
floor cleaning
  + -1 more
unknown
Description of Work: Ed Murphy was a pleasure to work with. He made an old mildewed tile shower area look brand new. He was prompt, professional and did a great job. I highly recommend him.
Rating CategoryRating out of 5
Yes, I recommend this pro

LEONARD M.
08/2015
5.0
ceramic tile, floor cleaning, flooring contractor
  + 1 more
On time and money, clean and nice
Description of Work: regretted shower and leaned old tile and installed new tile on bathroom floor

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$900

Lu-Ann H.
06/2015
5.0
ceramic tile, floor cleaning
  + 0 more
Eddie communicated how he would perform the work prior to starting, arrived on time, was thorough and left the work area clean. I would definitely recommend him.
Description of Work: Regrouted bathroom tile

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

LIVINGSTON P.
02/2015
5.0
ceramic tile, floor cleaning, flooring contractor
  + 1 more
Did a good job, really changed the color of the stone by removing all of the dirt that had accrued over the years. Got some of the corners clean but not all, so there are some darker edges in the corners.
Description of Work: Cleaned and sealed an extremely dirty stone tile floor.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

SANDRA K.
10/2014
5.0
ceramic tile
  + -1 more
I called this company because I needed restoration work done in one of our bathrooms. An appt was set up with Eddie for an estimate. Unfortunately our initial appt had to be cancelled because of an emergency situation on his end. Eddie contacted me in a timely manner to reschedule our appt. Eddie arrived promptly and spent a good amt of time going over our options for the bathroom and provided us with an estimate before leaving our home. We decided on hiring him for the job and we are happy we did. The work is excellent and our bathroom truly looks New-Again.Eddie is a real pleasant guy and a pleasure to work with. He is honest and professional and takes pride in his work. We are looking forward to working with him again.
Description of Work: Bathroom floor and tub surround re-grout.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

Linda C.
06/2014
4.0
floor cleaning
  + -1 more
price came in a little high but he was very knowledgeable. I didn't finish the project we ended up going with replacing instead of refinishing
Description of Work: estimate cost to refinish flagstone in sunroom

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$1,200

Courtney F.
04/2014
3.0
floor cleaning
  + -1 more
The provider was super nice, responsive, friendly and trusting, unfortunately he messaged up the brick pattern 3 times and we had to point out mistakes and things that he had to redo. The tile is not completely flat, and there was glue left on the tiles which I had to clean off weeks after. Quality was not his strong point, but if you have a simple job and want cheap prices. He would be good.
Description of Work: backsplash of my kitchen with marble tile

Rating CategoryRating out of 5
quality
2.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$500

LaTonya A.
11/2013
5.0
floor cleaning, ceramic tile
  + 0 more
Visit went great Ed got a quote right over to me and we are scheduled to get the work completed.
Description of Work: Ed Murphy was prompt in getting back to me and came out to give me an estimate. He called prior to his visit to confirm the appointment. He gave me an estimate and we are scheduled to get the job completed. We are having our bath/shower re-grouted.

Rating CategoryRating out of 5
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

Katy A.
11/2013
5.0
floor cleaning, ceramic tile
  + 0 more
Everything about the project went perfect. I called Eddie and he set up a time to come out to the house to give an estimate on the job. I thought the price very fair and he arrived on the dot of time on the day scheduled. The job was done in the time predicted and also done neatly. He did a wonderful job and I will recommend him to others and will call him again in the future when I have another similar project. Katy
Description of Work: repaired damaged grout and recaulked the tub and all seams

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Marsha R.
06/2013
5.0
floor cleaning, ceramic tile
  + 0 more
I never thought I would find anything good on Angie's List but I picked a winner with New Again. Eddie, the owner, was responsive, courteous and professional. He was honest about what to expect and he was right on the money. Eddie and his assistant arrived on time and worked with just a short break for lunch. Three bathrooms later, the result of their hard work was like they were new. Restoring gave three 60's bathrooms a new life thanks to New Again. If you're thinking of re-grouting, New Again will not disappoint!!!
Description of Work: Three baths - Re-grout, clean tiles - walls and floors, repair loose floor tiles

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Ebony R.
02/2013
5.0
floor cleaning, ceramic tile
  + 0 more
Overall, it went wonderful. He was on time and professional.
Description of Work: I used this company for my shower regrouting and rechaulking. All of the old was scraped away and new material was installed. It made old tile around the tub look totally news. I had considered having it retitled, but this was fantastic. I am beyond happy.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$650

Bernard B.
10/2012
5.0
floor cleaning, ceramic tile
  + 0 more
He is phenomenal. He is very responsive and he does quality work. He is very detailed. We had grout that we didn't like because it was too dark. He came in, cleaned the grout, and he used a sealer that could change the color of the grout and it looks fantastic all the time.
Description of Work: I have used New-Again Tile And Grout Restoration for grout and tile restoration and cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

ROBIN T.
06/2012
5.0
floor cleaning, flooring contractor, ceramic tile
  + 1 more
Pertaining to both the estimate and the job, Ed was very prompt, professional and hard working and a very nice fellow. The job was completed as promised on time and on budget. The tile looks amazing - better than it did newly installed!
Description of Work: Re-grouted 3-wall shower and small bathroom tile flooring.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$750

    Contact information

    210 Merrill Ln, Dracut, MA 01826

    www.allabouttileandgrout.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    8:00 AM - 1:00 PM

    Licensing

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Ceramic Tile,
    Floor Cleaning and Waxing,
    Flooring Sales and Installation

    FAQ

    New-Again Tile And Grout Restoration is currently rated 4.9 overall out of 5.

    Sunday: Closed

    Monday: 8:00 AM - 5:00 PM

    Tuesday: 8:00 AM - 5:00 PM

    Wednesday: 8:00 AM - 5:00 PM

    Thursday: 8:00 AM - 5:00 PM

    Friday: 8:00 AM - 5:00 PM

    Saturday: 8:00 AM - 1:00 PM

    New-Again Tile And Grout Restoration accepts the following forms of payment: Check,Discover,MasterCard,PayPal,Visa
    Yes, New-Again Tile And Grout Restoration offers free project estimates.
    No, New-Again Tile And Grout Restoration does not offer eco-friendly accreditations.
    No, New-Again Tile And Grout Restoration does not offer a senior discount.
    No, New-Again Tile And Grout Restoration does not offer emergency services.
    No, New-Again Tile And Grout Restoration does not offer warranties.
    New-Again Tile And Grout Restoration offers the following services: Porcelain, ceramic and all natural stone restoration. Showers, floors and walls. It includes marble, slate & saltillo quarry tile.
    Bathtub restoration.

    Contact information

    210 Merrill Ln, Dracut, MA 01826

    www.allabouttileandgrout.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    8:00 AM - 1:00 PM