K & D Reglazing Co.

It was spectacular. They were quick to respond and book, arrived when they said they would, they cleaned up after themselves, very accommodating, affordable, the price was right, and it was a wonderful experience.

K&D was amazing from start to finish. We had two bathrooms from the 1950s with pink and blue tiles, plus a porcelain tub that was a disaster. The finished product made our bathrooms look brand new. On top of the incredible work they did, K&D’s communication and professionalism is unmatched. We requested a quote online and had a response within 10 minutes. We scheduled an appointment for measurements and a few days before the appointment, they called me and asked to move our appointment back an hour. They felt that another project scheduled for the same day could require additional time and did not want to be late for our meeting. It sounds like a simple thing, but most companies would have just been late. They valued my time and it was greatly appreciated. Our bathrooms are small but required a lot of work. K&D was quick and efficient.

Excellent!

Excellent results

This owners name is Paul - and I found him to be friendly and courtious. I have been doing remodeling and renovating to my home. I hired a strong person - and we removed the tub from my first floor apartment. - These are Extremely heavy - cast iron - probably weighing 300+ pounds - and as they say - a 'b****' to move!! I sent this first tub out - and had the exterior sandblasted - to remove all the 100 year old paint. (the interior had to be masked to protect the enameled porcelain) Separately - I sent the claw-foot legs - and hardware to have it all re-chromed. (came out beautifully!) This tub was delivered back to my home - and we brought it down into my basement . At this point - in coordinating with K * D Reglazing - Paul sent out his only employee 'Rick' to do the job. Rick too was friendly and personable. Reglazing is basically just a spray on material - Nothing like the original process of being baked on over day in about a 1,500 kiln. Rick missed filling in the half a dozen pits in the finish before spraying this coating. The next day I went in the basement to check out how it was looking - the the lower 6 inches of the inside of the tub - had all crinkled up. Paul was harder to reach now - but did get back to me. He didn't believe that it had crinkled. Finally - Paul came back out - and said he had never seen this before. - So they redid it again. More drips and runs - and Again - more runs in their 'paint' -- and again missed filling in all the pits. So - they came out and redid it again. - We (myself and a helper) reinstalled this tub. I was told the glazing does NOT like hot water - and I refuse to take a Cold bath (I think anyone would). Now about the 2nd tub - on the 2nd floor. - We took that one out too. Down a flight of stairs - A LOT OF WORK!! It was $319 per tub to get them reglazed. Paul himself did the 2nd one - TWICE!! - so that's FIVE times TWO tubs were reglazed. ALL FIVE times neither Paul or Rick filled in the dings. I told Paul I did NOT want him to add the scent of baby powder - but that didn't faze him - my house stunk of that odor for over a day (both times). After the 2nd tub was reinstalled - it pealed BADLY!! - - About 3/4 of the tub pealed - looks like crap!! Last year - I called Paul - now near impossible to get on the phone - he was friendly - but not happy. I was surprised - I asked for half on my money back (one tub). He asked to reglaze a 6th time - and I said 'NO!!' Paul sent me a check. It is now June of 2013 - and the 2nd tub it pealing!! : ( Do I need to tell you - I would not hire K&D again - or any other reglazer. I think the only way to really restore an old cast iron tub - is back in a kiln - and re-porcelain - and I can't find ANYONE to do that. What a waste of some back breaking work (that I did) - my time and money!!