SLOPPY WORK, EITHER DIDN'T WANT TO SEAL OFF ROOMS AND WHEN HE DID, IT WAS DONE WITH DUCT TAPE, CAUSING A LOT OF WORK TO RESTORE FRESHLY PAINTED WALLS AND DOORWAYS, SEEMED UNWILLINGLY TO USE THE NUMBER OF COATS OF FINISH I WANTED, UNWILLING TO MOVE APPLIANCE. VERY DISSATISFIED AND DISAPPOINTED. THE WORK NEEDS TO BE REDONE AFTER ONLY A YEAR.
Description of Work: HARDWOOD FLOORING REFINSIHING.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
2.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,200
HALEY H.
07/2004
4.0
hardwood floor
+ -1 more
THE SUPERVISOR AND HIS WORKERS ARE FRIENDLY AND PUNCTUAL. THE QUALITY OF THEIR WORK, HOWEVER, IS ABYSMAL. HE BASICALLY RUINED THE FINISH JOB ON ONE HALF OF OUR HOMES FLOORS. THOUGH WE HAD NO PRIOR EXPERIENCE WITH REFINISHING, WE APPLIED THE POLYURETHANE TO THE REST OF THE HOUSE OURSELVES AT OUR EXPENSE AND ON OUR OWN TIME. WE DID A FAR BETTER JOB THEN THEY. I HAVE NEVER SEEN FLOORS THAT LOOK AS BAD AS THOSE HE REFINISHED (PRIOR TO OUR OWN FINAL REPOLY OF THEM), EVEN THOSE REFINISHED BY FRIENDS OF OURS.
Description of Work: WE CONTRACTED N&D FLOOR SERVICES TO REFINISH 1100 SQ FEET OF OUR FLOORS IN TWO PARTS. THEIR SANDING WORK WAS OK, THOUGH THEY LEFT ELLIPTICAL SANDING MARKS IN SEVERAL PLACES. WHEN ASKED TO REMOVE THE MARKS, THEY HAND SANDED THE AREAS AND LEFT DEEPER GOUGES IN THE FLOOR. WHEN IT CAME TO FINISHING THE FIRST HALF OF THE HOUSE, THE FINISH ENDED UP WITH HORRIBLE AMOUNTS OF INCLUSIONS FROM THE BRUSH AND MATERIAL. WE ASKED IF THIS WOULD EXIST IN THE FINAL COAT AND HE SAID IT WOULDN'T. NONETHELESS, WHEN THE FINAL COAT DRIED, THERE WERE UPWARDS OF 50 INCLUSIONS PER SQUARE INCH! MANY OF THESE WERE QUITE LARGE AND VISIBLE (CONTACT ME FOR PICTURES). WHEN I INSISTED, HE REBUFFED THE FLOOR AND WAS WILLING TO RECOAT THEM. SINCE WE SIMPLY DIDN'T TRUST HIM AT THIS POINT, WE NOVICES APPLIED THE POLY OURSELVES. THE FLOORS TURNED OUT BETTER, BUT INCLUSIONS FROM EARLIER COATS ARE VISIBLE. WE APPLIED THE TWO COATS OF POLY TO THE SECOND HALF OF THE HOUSE OURSELVES. THEY TURNED OUT NICELY.
Rating Category
Rating out of 5
quality
1.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0
$1,200
Kyle P.
05/2004
5.0
hardwood floor
+ -1 more
EXCELLENT WORKMANSHIP. TEAM WAS PROMPT AND A PLEASURE TO WORK WITH. I HIGHLY RECOMMEND THEM.
Description of Work: INSTALLED NEW HARDWOOD FLOORS IN KITCHEN, REMOVED OLD FLOOR.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,500
CATHLEEN M.
11/2003
5.0
hardwood floor
+ -1 more
OWNER HAS VERY LIMITED ENGLISH.
Description of Work: REMOVED CARPET AND PULLED THE NAILS. SANDED, STAINED AND VARNISHED FLOORS.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$550
STEPHANIE A.
10/2003
5.0
hardwood floor
+ -1 more
THE INVOICE WAS HIGHER THAN THE ESTIMATE AND WHEN I ASKED WHY, HE CHANGED THE INVOICE TO REFLECT THE ORIGINAL ESTIMATE.
Description of Work: THEY STRIPPED AND SANDED STAINED HARDWOOD FLOORS, 6 ROOMS AND A STAIRWAY, AND SCRAPED A LINOLEUM FLOOR.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$1,000
EDNA P.
05/2003
5.0
hardwood floor
+ -1 more
unknown
Description of Work: THEY BUFFED AND SHELLACKED AFTER TAKING UP CARPETS.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$350
KAREN G.
07/2002
5.0
hardwood floor
+ -1 more
TIEN DID A FABULOUS JOB. I WOULD NOT HESITATE TO HIRE HIM IF I NEEDED FLOORS DONE. HE IS PROMPT, COURTEOUS AND DEPENDABLE. HE HAD GREAT REFERENCES.
Description of Work: INSTALLED HARDWOOD FLOORS IN BEDROOM LOFT (264 S.F.) PLUS STAIRS.
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*Contact business to see additional licenses.
Service Categories
Hardwood Flooring Sales and Installation
FAQ
N&D Hardwood Floor Services is currently rated 4.4 overall out of 5.
No, N&D Hardwood Floor Services does not offer free project estimates.
No, N&D Hardwood Floor Services does not offer eco-friendly accreditations.
No, N&D Hardwood Floor Services does not offer a senior discount.
No, N&D Hardwood Floor Services does not offer emergency services.
No, N&D Hardwood Floor Services does not offer warranties.