Greater Mass Home Improvement LLC

Moses did a good job with installing new windows and was fast. His painting job was not good nor was his gutter work. The newly installed gutter is leaking. He told us that he has fixed it but its still leaking.

It went wonderful. I can't say how happy both me and my wife are with the way the project turned out. The value was incredible. Moses was a pleasure to work with and chat with in the bit of down time we had. Can't recommend his services enough. We will most definitely be keeping him on file for future projects. Thanks again Moses!

Moses arrived on time to the initial meeting. However, it was downhill from there. I told him I was under a deadline and needed some forms filled out and the estimate as soon as possible so I can forward to the bank. He said he would get back to me within a week. I patiently waited a week but never heard back. I was finally able to get an estimate from Moses after calling him repeatedly. He stated that his busy schedule was the reason for the delay. His estimate was low. I was afraid it was maybe too low but I decided to do some additional work on the house anyway. I emailed him my additional items. NEVER HEARD BACK FROM MOSES AGAIN! Are you kidding me??? Total lack of communication. Terrible customer service in my opinion. I am annoyed he wasted my time. Now I am scrambling to find another contractor.

I was always able to reach Moses in a timely manner throughout the process - from estimation, to after the final payment (to make some small changes). He responds to emails, a big plus for me (hard to be on the phone at work). The work was completed well within the time we planned. Moses was very reasonable with all our last minute changes/updates - always positive, and helpful in pointing out things we may have missed.

Moses Destouche of Greater Mass Home Improvement is a conscientious business owner who strives to always go above and beyond my expectations. The main house roof work went splendidly and professionally. The roof was leaking and Moses and his team completed this roof installation during the Independence day holiday and a small bit of follow-up to ensure the work was satisfactorily completed on the following Saturday. They removed 2 old Direct TV antennas to improve the roof protection against leaks. They went above and beyond to ensure that our satisfaction was increased. We are extremely pleased with this work and are sure that this roof will last through many many New England winters through the life of the house. Greater Mass Home Improvement was also responsible for repairing our garage which was in a very poor state. Moses and his team replaced the garage roof, side window, main entry door and large garage door during this remodeling. Him and his team are wonderful. They always do a complete job, ensuring that the grounds are tidy and everything is satisfactory before leaving the job site. He listens to all our concerns and will even look into our other concerns which might not appear on the appraisal contract.