Capital Construction Contracting Inc

Took them 5 months for 2 guys to build 3 steps out back. They never followed up on paperwork for permitting, so a delayed start. I never got a start date, They delivered materials to the sidewalk and I had to help move the materials into the back yard. Was promised workers would come on a specific day. They didn't come , showed up late in the day, only got 1/4 of the work done (2 guys), left garbage all over my yard and I have a dog that uses it. They didn't come back for 2 days, still didn't finish, and when they DID finish, the quality of the work was so poor, it was clearly not worth what I had been quoted. They did NOT remove any of the left over garbage and had to be called multiple times to fix the problems. Customer service is horrible, they speak over you in accusatory way, do not offer any sort of discounts and if they do, it has to be completely itemized. Rude and impossible to get through to. THeir claim to excellent quality is a joke. Skilled tradesmen they hire had measurements off by INCHES. They finally fixed it (barely) and demanded full payment with only a $350 discount on a $9400 job. Overpriced for the quality provided. Overpriced for the customer service. Overpriced and rude. They deserve every single one of these one star reviews.

I was very happy with this company from the delivery of materials to the courteousness of the crew and the workmanship they did. There was one day of rain which delayed the start of the project, and they still finished on time. About three months later I had an issue with some loose siding and the gutters not properly catching water. I called them in within a couple of weeks they were out here fixing the issues and again they were courteous, and did what they needed to do.

Looking for full roof replacement estimates. Met with 6-7 companies and Capital Constructions estimate was more than double the next highest bid. Nothing against the rep, but complete ripoff for the amount of money they were looking for

felt pressured by sales, interesting pricing scheme never received itemization of costs, only a grand total some slow to respond incorrectly invoiced laborers punctual project manager nice deck okay too expensive

We had them to come out and faces them several times. There is still leaks. They move the downspouts through out my permissions. They continued to disrespect our property.

They went out many times different times. They don't have the right size for the windows. So, they just put out a frame. The windows is drafty. They moved the access to the roof that we have for the back porch and they told us to fixed it ourselves.

BEWARE of this company. They use high pressure tactics and will quote you almost 3-4 times more than what the job is worth. We recently found Capital Construction through Angi’s and reached out to them for an estimate to replace our back deck. The salesperson who came out to our house was a joke. He started off the conversation asking if our parents live with us (what?! I’m in my mid 40s) then proceeded to ask us what we thought we should pay for the job. Obviously, we had no idea and that’s why we were getting the quote. He proceeded to quote us $105,000 to replace our one level 400 square foot deck. Fast forward to this week- we received 2 other quotes all from reputable larger construction companies and they came in at $28,000 and $31,000. This company should be investigated for price gouging. I cannot believe they think it is acceptable to provide these type of quotes.

Scammers! The woman who returned my call was incredibly pushy and insensitive, clearly reading off a script. I was trying to set up an appointment to have someone come out to my daughter's condo and bid on replacing her damaged shower stall. The caller would not accept that I was going to manage this for my daughter, who is on the spectrum and could not do this, but that fact was not on the script. SCAMMERS

Not well at all. Had them come out to the house to give estimate. Seemed professional and used a drone to look at the roof. Explained would like to repair if possible knowing I had to replace in the next few years. Waited for a quote and apparently I missed the appointment. They never called and I chased them to get them back. They came back and presented me with a very expensive proposal to replace, something we hadn't discussed. This time a new guy that apparently knew about slate was present. Went overboard detailing the project management philosophy in order to justify the nosebleed asphalt pricing. I asked how I should trust them given their inability to manage a quote process. They left to revise pricing to replace the slate roof. i never heard from theme again and this time I didn't bother chasing them. Stay away

The sales rep that priced out our initial quote was very professional. He met with us twice, the second time giving a very thorough introduction to the quality, depth and breadth of work, and left a quote that while very high, was complete and itemized. While we were evaluating quotes from various companies, the sales reps' office manager hounded us through email, calls and texts over the course of 10 days to allow them to come out and 're-evaluate' the quote. We replied to emails and texts to no response. When we finally were able to connect (via phone call) to schedule the re-evaluation, the manager canceled via voicemail saying the company does not do work on two family homes (condos) like ours. I will not recommend them in the future.

the schedule is supposed to be today @ 8am. there was a no show

Lacked professional. Kept trying to push certain materials on me, and just felt like a pressured up sale. and it was frustrating experience.

Capital did an amazing job! Fast, clean and organized. Would definitely recommend. Thank you Capital Construction!

*Durng the course of the project one of the crew members hit a gas pipeline causing a rupture. When National Grid responded the crew LIED to them and said that my husband caused this damage! He is a 70 year old man and I can assure you he was NOT jackhammering the side walk where the pipe was damaged! They further LIED and said my husband admitted doing this damage. I have called CAPITAL Construction NUMEROUS times since this incident which took place in August 2021. They have IGNORED us! The bill for their crew busting a gas pipe is over $5000 and is being sent to us, again! They did not call dig safe ahead of time and they continue to outright LIE, I am furious and will not retain an attorney to act on our behalf. I am so disgusted with this behavior and I DO NOT recommend them to anyone!

never showed up never even came to give a estimate

Capital Construction does a great job, with different crews covering delivery of materials, construction, and clean up. Jay Avagianos was our project manager, monitoring the job and answering our questions. The stairs and landing are solid and we are very pleased with the outcome. Their installation team did an excellent job. ( We did a roof project with them in 2015, which we are still pleased with as well.) Would strongly recommend considering Capital Construction for work at your home.

We are extremely please with the work. They were very engaged from quoting to project completion. The company frequenlty checked with us on progress and concerns which was very refreshing. The project manager and the crew was very polite, on point, focused, worked with work area constraints, practiced COVID-19 best practices and left the project area clean. This is the second project they have done for us in last 5 yrs.

The work went well. They installed a new rubber roof and three solar skylight at our home in Canton. The project manager called me daily with updates and the office manager assisted with the financing paperwork. A good experience, Thank you.

Very professional service and I was happy with the jobs well done.

We hired Capital Construction to do a roof and deck replacement. There were very professional and responsive in putting together the estimate, and we gave them the 33% deposit upfront. Once the building permit was in place, they were unresponsive when we asked repeatedly for an estimated start date. After 6 weeks of no response from their "operations department," we gave up and asked for the deposit back (less reasonable expenses such as the permit). They responded immediately, claiming that custom materials had been ordered and delivered, and they were ready to install (this turned out to be false, as they had not ordered the materials yet). They refused to return $3,500 of the deposit, citing "20 hours of their sales representatives time pricing the project" at $175/hour. To be fair, there was a small amount of pricing that they did after the contractor was in place: a 7' extension of the deck, and three steel beams that were needed after they asked us to hire a structural engineer (at our expense).... but since when do contractors get paid $175/hour for pricing projects that don't happen?!! Considering their contract outlines a rate for additional services of $115/hour, we offered to split the difference with them, thinking that paying them $1,750 to price a project they didn't actual do was generous on our end. They refused to return any of the money, and told us that that once you sign a contract with Capital Construction, you have THREE DAYS TO CANCEL OR THEY HAVE THE RIGHT KEEP YOUR DEPOSIT, REGARDLESS OF WHETHER THEY DO THE WORK. Apparently they thought they were doing us a favor by returning a portion of it. I can't speak to the quality of their work, but homeowners beware if you give them a deposit upfront....

They came, we made a contract Aug 13, 2019, I paid down payment of $1,200 dollars. The never came in September; they cashed our check, they were unavailable for calls for a month, then they called and said the mailed our check back. NOPE, they cashed it & are lying according to our bank & our bank statement. WE WANT OUR MONEY BACK ASAP. ps. our initial contact w/Angie's was thru email, Irene-obrien@comcast.net or @verizon.net which would not go thru to you!

They did a good job and I would recommend them.

I was incredibly impressed with the sales process, quoting, and upfront diligence with the teams at Capital Construction. It has been over 1 year since the project was finished and greatly increased the value of my home. Since then I noticed a few items that needed to be addressed to hold the integrity of the project. I continue to have the most frustrating experience with the group at Capitl Construction. False promises of scheduling a team to come fix the issues. False information that they stand by the work and will see it tough. Finger pointing between the product manufacturer's and Capital Construction that leaves the consumer in last place. I still have caulk used throughout the project that is faded and not applied correctly (i.e. in board joints, to fill nail holes), loose boards not secured property, and even worse water penetration near the fire escape due to incorrect flashing and caulking. This has been a 4+ month process by myself. I just paid my final bill of over $30k for the job and I have yet to receive a single phone call from Capital Construction on what to do.

Work was done within 2 weeks as scheduled. Finished work was absolutely gorgeous! Every person from the salesman Shawn, to the mason foreman Jeff, were extremely professional, hard working and kept us informed every step of the way. We are extremely pleased with their work and would not hesitate to use them again in the future.

Estimate was the most expensive out of the 6 GAF Master Elite Roofing Contractors we received estimates from.